Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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is data blocked?planning on porting my number to Fizz and need no data. my question is: Does Fizz block data when … -
moving to europe and wanted to know what plans you have for hungary?hello, wanted to know you have any package plans for europe? will be moving there for a year. Tha…
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Add-ons are being unused on tripI am an original beta tester with Quebec coverage only. Last trip I had to California I bought some… -
Fix data not working in the billing’s bridge area of OttawaPlease fix data not working in the billing’s bridge area of Ottawa. Multiple people on this forum h…
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2 out of 4 sims are in "Activation Pending" status.2 out of 4 sims are successfully activated, other 2 are in "Activation Pending" status af…
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Change planThe ticket was open on June 14, 2022. Still in progress... Looks that nobody work with this ticket.…
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I am unable to activate my sim card and its been a week now!!Anyone knows why this is happening when i click on activate sim card?
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Port over a prepaid phone number to Fizz?Hi All, I currently have a monthly prepaid mobile plan with Rogers. Should I anticipate any issues…
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change planI changed my plan on my phone. I added data. After payment and the beginning of a new month, I have…
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Heeeeelp meI NEED HELP. IT’S SO HARD TO GET HELP HERE. CAN SOMEONE HELP ME PLEEEEEEEASE
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Does watching or listening to voicemail in the visual voicemail count as minutes?Does watching or listening to voicemail in the visual voicemail count as minutes? I didn't took the…
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SIM CARD BULK ORDERHi there, i need to activate 50 sim cards DAILY, is there any way to get them in Montreal, besides …
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How does data, calling and text work in the US?So I'm traveling to the US on Friday for a few weeks and just added 20$ to my wallet for data, text…
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How do I change the amount of time before unanswered calls go to voicemail?I found this on the Fizz website: But when I follow the instructions, I get a pop-up that says &quo…
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Travel add-onI am trying to find the price and to buy a travel add-on for the UK. But when I put any country und…
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How can I cancel my autopay?I'm trying to cancel my fizz phone plane, so I would like to remove my auto pay.
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Spam text messagesHi, since switching to Fizz, I’m am CONSTANTLY getting spam SMS messages. I thought it was just me… -
Pay as you go - TravelI see under the travel option that I can add a pay as you go amount into my wallet. Online it reads…
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Protect my phone numberGreetings, My previous cellphone provider had an option that required callers to answer a question …
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I have an issue while being on the phone, my phone beeps 3 times then hangs upAlways with the same number while talking with the person, it beeps 3 times then hangs up.
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sim card with old planI lost my phone (and sim card) so I bought a new sim card but I am unable to activate it with my ol…
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Activation pending - no dataGood day my account shows activation pending since 24 hrs. this is a new sim and new activation. …
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Mobile data won't returnI payed my phone bill late and after two hours I got my confirmation of payment and confirmation th…
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I am sending the sticker of my modem with all the code... Its 2nd day of not working.Please activate my internet by today or else cancel my plan and refund my money .
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Unable to call Nigeria (international call)Hello, I would like to make an international call to Nigeria. I live in Quebec Canada. I tried to …
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Motorola Stylus 5GI am trying to buy this phone from Fizz. I can see it under my account, when I am already signed in…
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unable to receive unknown numbersI have for several months can't receive unknown numbers on my phone since removing voicemail. I hav…
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