Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
-
Receiving calls international from coverage zoneHi, I'm presently at all the international,outside of my coverage zone, on of my friends called me… -
What else is missing for VOLTEI have Galaxy A53 5G, activated July 2022, new sim card (VOLTE) installed recently, phone has updat…
-
Poor call quality (no VoLTE)Hi, I switched recently from Fido to Fizz to get CAN-US coverage. The downsides of this move are lo…
-
Cannot connect amsterdamHi, i am currently on Amsterdam and my phone will not connect to any network. I was in Oslo before…
-
24Hour unlimited wifi not working!!!Hi yesterday I used the unlimited wifi perk and it worked properly, I used another of the 3 perks t…
-
I have already selected a travel addon fir my daughter who is traveling to Italy. Do we need to chanI have already selected a travel addon for my daughter who is traveling to Italy. Do we need to cha…
-
Why did Fizz charge me the amount for previous monthly plan ?I have been paying 41.92$ CAD / month (taxes included) for my mobile plan but I changed my plan Jun…
-
Customer service inquiries and chats are super difficult to contactThe customer service is very difficult to contact when asking and chatting. Every time I have to ex…
-
Can't connect to internet using mobile data on iPhone 12Hello, suddenly my internet connection stopped working for a week now. It was working fine. I've ch…
-
What do I have to do to get the data working in Saskatchewan?As soon as we crossed the border with Saskatchewan I lost my cellular data although I have a Canada…
-
Replacing an old SIM card for VoLTE for freeI am thinking about switching to a Canada + US plan, but my SIM card is not VoLTE compatible. Tried…
-
Change PlanHi, I am trying to change the mobile plan for next month, however I get this message: No change can…
-
change plan issue - bad experienceI made a request to change my mobile plan for next month and soon got email confirmation to present…
-
SIMDear FIZ peeps Is that a SPAM ? Votre carte SIM doit être changée. Le réseau 3G que votre carte SI…
-
Will I be able to use wifi calling with FizzI just changed carrier to save some money but it seems that was a mistake. I have very poor cell ne…
-
Delete Mobile PlanI noticed while navigating under My Account that my old mobile plans are listed there. Then I wonde…
-
Please I want to know, what is benefits for a man and his wife about mobile plansNow me and my wife we are on fizz customer separately. But now I want and family plan at better pri…
-
travellingMy plan covers only Canada, but I need to go to us for the weekend can I change my plan right away?
-
Again.... Why ia fizz app so slow?Please work improving the Fizz App, its very slow and non-user friendly amnesiac Apprentice 1/5 Po…
-
Sim card deliveryI ordered a simcard but I have not received it yet
-
My plan change didn't work and I received an emailThe changes requested for your plan were not done. The changes you submitted for your mobile plan w…
-
Issue with making calls. Unable to make call but able to receive themThis is actually not a question anymore. I’ve fixed the issue. I assume some people might have the …
-
Free perksHi, i just changed my monthly plan. Does it mean my first month plan is free? Well this is great …
-
Message to get free VOLTE sim card (on both accounts) - getting error?Based on your account information, you are not currently eligible for a $0 SIM card. This is the er…
-
Fido可以转为Fizz吗? Can Fido turn into Fizz?我是Fido新用户,预付费用户,资费较高,我想选择更为经济的Fizz,我的号码可以变更为Fizz吗? ---------------…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.