Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Poor quality SIM cardI received my new SIM card today although it is rough around the edges and of a poorer quality than… -
Add-on data much more expensiveWhy add-on data is much more expensive than plan data, 1G=12$, but for 20G plan, minutes+texts+voic…
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Unstable LTE since SIM swapHi, I swapped my SIM card because of an upcoming trip to the USA. Calls and texts work well, but th…
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Problem with my sim cardHello, I activated my SIM card around 7:20pm tonight and it still doesn’t have service on my phone …
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just got my VoLTE sim card, error while activating iterror messages shows 'activation code already associated with another user', but I got it in the ma… -
what happens to the remaining data after unsubscribingmy stay in Canada is a bit longer than a month, can i use the remaining data beyond 30 days even af…
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Group texting with Fizz - is it allowed??Can I add atleast 2 numbers in a group text at the same time? yes or no, i am not getting a clear …
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Can I keep my current perks while change to different number?I had many perks in Fizz account. Only want change my number to a different Montreal number (curr…
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Blocked SIM and cannot even access with PUKI followed the instructions generously offered to me on my last discussion "Missing Data"…
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Sim Activation Nightmare - Solution to propose?Phone was stolen, de-activated account and sim before ordering new one. Then followed activation st…
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No internet over 3G or LTE.Apparently my wife's iPhone has always been this way, but she has no internet connection off WiFi. …
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Missing dataHello, it is only my second month using my Fizz phone plan. The first month went smoothly with no i…
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Travel add on page is not workingI have been travelling through singapore and Japan- I have purchased data twice and I need to purch…
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I have two phones on the same account and I can not easily transfer data (I have to type the phone)I have two phones on the same account and I can not easily transfer data (I have to type the phone … -
Ticket for reimbursementI opened a ticket for reimbursement for the days I had no Internet, but it seems the customer servi…
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No data After replacing my sim card for a VoLTE oneI have two ticket open ...it's been two week. My job don't want to give me delivery because i real…
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Why can't I receive or send photos by SMS anymore?Hey, I used to be able to send photos and long messages by SMS but suddenly it always sends back an…
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Trying to set up Voice MailI'm trying to set up my voice mail. When I enter my telephone number as requested it doesn't see t…
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Pending ReactivationMy account was suspended for a few hours, then I paid my phone my bill. I got the confirmation that…
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How to suspend temporarily my mobile plan during July?Hello, this summer I am going away for vacations outside Canada and USA, I'd like to stop paying mi…
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VoLTE functionality missing after LTE migration???So after i received this email. I no longer have VoLTE option on my S21 Ultra and the LTE speeds ha…
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my data has not been working for a weekmy data has not been working for a week and i have 3.91 gb left something is wrong
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Change of plan before next payment cycle?My next payment cycle is on 7th of July I have just made plan to go to USA on 1st July and come bac…
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I have two phone numbers on the same account and I can not add as contact one of the phoneI have two phone numbers on the same Fizz account and I can not add as contact one of the phone I …
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