Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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The EMAI code was entered incorrectly when porting the numberWhen transferring the number, an error was made, the EMAI code was entered incorrectly and the card… -
How to reset voicemail passcode?My voicemail passcode is not working, every time I try to enter my password, it says password incor…
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Why my international text cannot be received?Hi, I have a Quebec plan with unlimited text. I tried to send text to my oversea friend, he said he… -
SIM deliveryI ordered a SIM. On my account says it's been delivered, but it hasn't
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My internet is extremely slow - what do I do?My internet with fizz is supposed to be 200mbps download speeds but after doing some speed tests I …
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USA Travel - what if buy both travel add-on and pay as you go - which data is used first?Hi, I am going to the USA and want use data, text, and phone, if possible. It doesn't make sense fo… -
How do I order the new free sim cardWhen I try to order I am being charged I thought it was free. I got the email selected the link log…
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I forgot my pin to acces the voicemailsHello, i forgot my pint to acces the voicemails, how can i reset it or get a new one?
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LTE constant reject to the fizz network in Quebec cityI have the same problem with Catherine T. #31516 (she had this from February). When I had to work …
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Why can't I access any websites with mobile data?I can't seem to access any websites on my phone with mobile data. Only with Wi-fi internet. Other a…
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What do i do if i’m not receiving any confirmation emailsI need to confirm my email address but i’m not receiving any emails to do so
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USA/Canada CallingI have a US/Canada plan and I am currently in Arizona for the winter. My phone has roaming set and …
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Are you getting glitchy moments on the updated websiteI like the new website feel, but it keeps glitching when I’m logged in and touch the three horizont… -
new price for Canada/US planHi everybody, I just notice that Fizz has reduced the price for its Canada/US plan. Since when has … -
Message vocaux effacés! / Vocals messages deleted!Pourquoi mes messages vocaux ont-ils été effacés? Y a-t-il une limite de temps de conservation? C'e… -
VoLTEHi. This morning I received a mail telling me the transition to VoLTE sim card is complete... I tri…
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error code when using perkHi When i try to use 1gb perk received after VOLTE switch, I get error code try again. Same on dif… -
SIM associated with wrong accountGood day. I had too many windows opened, and started the activation process in my account instead …
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SMS not working for short bouts of timeHi everyone. My SMS, since around 12:00am, has not been working consistently. SMS takes long period…
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Calling USA from CanadaHi, what plan do I purchase to make calls FROM Canada TO the USA? When I choose International Calls…
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I never received my sim cardIt says my sim card was delivered but I never received it. Do I actually have to pay for a new one …
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250 mb upgradeSo I have a 250 mb upgrade applied, does this mean that i get a free 250mb of mobile data per cycle… -
Is it better to add a cell plan to my account or refer my wife?Does anyone know if it is better to add a cell line to my own account or to refer my wife and take … -
Trade in / Sell Your PhoneHi, I was just wondering if Fizz has an option to trade in your old phone or sell it to them? I was…
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big problem - new phone - fizz phone network doesn't workBig story but here it goes: 1 year ago, I got a new phone, a Samsung A52 5G. I put the SIM card in …
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