Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
-
Wifi padlock and secure wifiI have had a Fizz router/modem for several years but always have the wifi turned off. (I use an eth… -
Moved: I need helpThis discussion has been moved. -
Eng. version⬇️RETOUR modem/🚫remboursement-FIZZ-CHARGE💰💲💸 clients SIMILAIRE HIST./ENGLISH VERSION WILL FOLLOW ⬇️ Objet : Retour modem Fizz / pas de remboursement – cherchant d’autr…
-
My building removed the videotron cable I was attached toCan you please send me a technician to reinstall my router to the network
-
I need to change my physical address - howI just bought a travel add-on and noticed that my physical address on the invoice had not been upda…
-
Internet connection not stableLocation: Ville st Laurent Feb 22nd Intermittent internet connection. Many powers cycles Four fac…
-
Internet connection not available despite unplugging and restarting?Around the last extra cold spell weekend, the power grid around my area had problems leading to the…
-
VPN connection keeps disconnectingMy PC is connected to the modem via Ethernet cable. Why my VPN connection is not stable, keeps dis…
-
How do I cancel my home internet and return the router ?I am moving out on 27th February and I need to return the router and cancel my service. How do I do…
-
APN SettingsWhat are the APN settings for FIZZ in Ontario (Barrie)?
-
Activated Hitron Modem.I already have an activated Modem on the Videotron cable backbone. Hitron CODA56 DOCSIS 3.1. Will I…
-
Spikes and unstable net connectionHello, I've been having issues for months with spikes in my ping at seemingly random moments. …
-
How can I get my wifi installed with you guys?Hello, I’m looking for a wifi company to come install service at my house in Thursday is that possi…
-
I’m still waiting for my internet modem deliveryI had a schedule for my internet modem delivery today , till Moment no calls or emails ? Can you pl…
-
192.168.0.1 not accessibleHi everyone, I’m a new Fizz customer and I’m having an issue with the modem admin interface. …
-
residential internet serviceOUT OF SERVICE SINCE 5:34am, on January 26th 2026 !! Cannot access the web link... What is going …
-
Home internet down / new Fizz app doesn't support my modem (new account)Urgent : new Fizz app completely removed my ability to connect my modem, new account not even 1 mon…
-
Context new internet deviceMy modem is not connecting to the internet. The green light flashes very slowly and I can’t add the…
-
How to show my home address on the bill?I need to provide home address on my mobile bill I don't see where I can input the address? Th…
-
Fizz says there is no service interruptionsMy power was restored this morning but my Fizz internet is still out. Any news on when when interne…
-
Wifi connection down around Vendome area?The wifi has been down around Vendome area for the whole day. Chatted with a representative and the…
-
Cannot save DNS IPv6 addressI want to set my DNS to Cloudflare (for families), ie. 1.1.1.31.0.0.32606:4700:4700::11132606:4700… -
Internet down - status of servicesAs @Mike8 said, I have also got an answer from support saying that they are aware of equipment trou…
-
Internet is intermittent since more than 48 hours UnusableHi, my Fizz internet is not working since Saturday! And now we are Monday Jan 12!! Tried to get som…
-
The internet has been intermittently out all day long in Longueuil. When will this be resolved?I've already started and restarted the modem repeatedly throughout the day.
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.