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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Multiples quick disconnections/wifi drop issues daily with new modem CODA-5610QHi Same issue as many reported here, including myself months ago when I got the new modem to try o… -
Upgrade from 200 Mbps to 940 Mbps and new routerHi, i want to upgrade my home internet from 200 to 940, i start the process from my account, get t… -
Daily 10-Minute Network OutageHello, For the past week, our network has been disconnecting every day between 11 AM and 12 PM EST …
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Rendez vous pour l’installationJ’ai une question moi j’ai un rendez-vous aujourd’hui mais le technicien n’es pas encore là et mon …
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My internet doesnot workHello, My home internet does not work this afternoon. I restart the modern and every connection dev…
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peak usageHow does Fizz handle peak usage times? -
internet questionMy friend is looking into Fizz internet. Can they use their own modem?
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Donwload speed around 150. 940 / 50 planOnly getting around 150 download on test. Wifi near the modem using fizz app and speed test. What…
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Hello Fizz，I can't transfer my active number to Fizz？Please help me ASAP ～～Im online now
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Poor internet serviceIt's becoming very clear that the poor quality internet is not an isolated phenomenon. At first I …
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Options for Intermittent internetWe have been with Fizz for a long time, but in the last 2 years we have had very poor service. My l…
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How can I get the same plan my friend has that costs $13 per month for just data?I have a Samsung phone but no SIM card. I plan to buy one at the Jean Coutu Drug Store near me.
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5610Q in bridge modeI set up my 5610Q in bridge mode last week, and it worked fine. Today, the modem was unplugged, an…
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Activation PendingA technician came to my home yesterday morning to install the modem. However, the Fizz servers were…
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Upload jitter/packet loss Counter-strike 2Hi, I've been experiencing high upload jitter and packet loss when playing counter-strike 2, making…
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I have poor Wi-Fi signal - Would my solution even work ?So my wi-fi is pretty bad. My PC gets 100mbs when plugged, but the 2.4G wifi gets max 25mbs when in…
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Unfortunately, even though I didn’t want to, I’ll have to part ways with Fizz.I’ll also have to transfer my 3 phones and internet. This support does not meet even the most basic…
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My issue with the WAN IP loss has not been resolved!Two days ago, a technician came and replaced the modem, but the issue hasn’t been resolved. It’s st…
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500 MBPS vs 940 MBPS - 6$ Price DifferenceHello, Is the 940 MBPS worth it over the 500 MBPS for the 6$ price difference? This is after a 1$ …
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Rewards questionHeyy for the last 5 months I have had a $1 off coupon and I have applied it but every month it says…
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Please do not close my discussion until the issue is resolved on time and successfully!I'm experiencing a recurring issue where my modem-router (Hitron) frequently loses the WAN IP addre…
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WAN IP Address lost (0.0.0.0) – Frequent DisconnectsHello, I'm experiencing a recurring issue where my modem-router (Hitron) frequently loses the WAN I…
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How can I upgrade to the wifi 6 router?Hi, I see that Fizz now offers the wifi 6 router for the same Internet plan I am currently on (500m…
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Internet downYesterday, the internet was down. Checked in App and I was told there was outage and the technician…
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