Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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New instalationI am moving in a new condo and need internet, when its the fist time is the installation included -
New reward cannot be selected (since March 5th)Hi, I have received my 3rd reward of $2 (on Level 6) for Fizz internet since March 5th, I tried a f… -
Is it normal for my wifi speed to be 350 lower than what I pay for?I'm paying for the 500 download speed and, on the wifi, I'm barely getting 150. When I�…
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Missed Internet plans promo, will it come back?Welp, I was going to go for the promo on one of the internet plans with fizz (I'm already on a… -
Internet offer is cheaper when I'm not logged inSo, the the 400MBps internet plan is 49$/month but as soon as I log in it becomes 53$/month. What k…
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Getting my partner's plan on the same account as mine?Hello, I am a mobile plan customer with Fizz (approaching level 8), my partner also joined Fizz rec…
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Charged twice?Hi, Just curious if anyone else experienced this and if I should contact fizz. I think I was charg… -
Cancel my planI like to cancel my plan
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Moved but can't activate internetWebsite recognizes my new address, but my plan keeps showing as old address The website also doe…
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why does the mobile app not load on my phoneI installed the app on my phone and inserted my email and password and all that happens is a circle…
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I want to change my wifi passwordHow can I change my password ?
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Internet in Quebec using Videotron cable?What if my house doesn't have that cable? will a technician help connect the cable to the hous… -
some website : inaccessible when using my home internet with fizzHi. I tried different solutions but still have the same issue with my home fizz Internet. I'…
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When will Fizz internet be available in GTA?When will Fizz internet be available in GTA?
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Forwarding issue on port 443 when traffic is initiated from the LAN.I forwarded two ports on my Hitron CODA-4680 router (80 and 443) to one of my servers hosting a web… -
My internet connections keeps disconnecting..?Hi, I have a been with Fizz since 2021, so 5 years now and I NEVER had a problem with them. Ever…
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My home internet often disconnectsMy home internet often disconnects 3-4 times a day since last 2 weeks and I disconnected the power …
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another Outage in Aylmer Quebec?third outage in 2 weeks… it would be less aggravating if Fizz updated their status page instead ofe…
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Home Internet outage for hoursHi, I have been without Internet for hours this time. Your website says all services online and wh…
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Home Internet OutageHi, I'm once again experiencing an Internet outage. It's not the wifi as the Apple TV th…
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Intermittent home Internet outageHello, I have been having home Internet outage intermittently all day today. There was some hydro …
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Thinking of changing internetThinking of changing to fizz home Internet. I do all my streaming online and play video games. Is t…
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Outage in Aylmer?2 weeks ago we lost internet for hours… today again starting around 6 pm (about an hour ago) Aylme…
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how long I can use my data on streaming for 1 hour?Hello, I'm going to watch football streaming for 1 hour 1/How many data I need ? -My rewards …
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Receiving emails about "Copyright Infringement detected" | A long story (get your popcorn ready)As the title says, we've been receiving those kinds of emails. Why? Because I download "i…
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