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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Bell wire external cable necessary to have Fizz Internet service working?Does Bell wire need to be hooked to the house to keep Fizz Internet services? I have a wire that f…
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Moved: Upgrade mon forfait internet nouveau modemThis discussion has been moved.
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Moved: Connections résidentiellesThis discussion has been moved.
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Fizz network latencyI've recently had disconnection issues, which thankfully was resolved by a tech visiting and replac…
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Is there still a limitation on all download speed over 100Mbit/s?I remember seeing that when looking at data speed, but can't seem to find it again. For people abo…
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Expansion coverageDo we know if Fizz plans to expand into more rural areas for internet/TV?
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Does Fizz have to honour Internet plan price due to display issue?Last month I decided to upgrade my Internet plan from 60 MBPS to 400 MBPS because I saw a good deal…
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plan + internet connectionHello, I have two questions: 1- Can I speed up the switch to a new plan? 2- I have a modem, but…
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Outage page says all is fully functional, chatbot says disruption affecting my area.Which one is it? Is there an issue or not?  I keep gett…
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Beware bait & switch when changing plans...I have 30/10 for $35. I saw a price of 100/30 for $39, so I took it. They billed me $45 instead. I …
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when or is there going to be Internet Service In Alberta Canadaim just wondering if there is going to be Internet Service Available in Alberta Canada ?
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Is your internet cutting often?I reside in Downtown Quebec and my internet keeps going down at least once a week... I'm thinking …
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Broken coaxial cable outside our homeLooking to get a technician to replace the cable outside. The one comes from the external main box …
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With the new model available,will I get an upgrade ?I just upgraded to the 960 mb speed. Will this mean that I will receive a new modem as it is curren…
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Seeking Advice on frequent internet disconnectionsHi Fizz community, I have been a satisfied Fizz customer for over 5 years and recently decided to …
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Proceed to payment not workingHello, my service is suspended and when I click on proceed to payment, the page just refreshes and …
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Internet is down in Beaconsfield, QC, H9WThe service is down in Beaconsfield, QC. Modem reboot doesn’t help, Support (https://fizz.ca/en/su…
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Delivery never cameHi I had my delivery we the tech on the 06-06-2025 and he never showed up
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No return id numberHi, I’ve unsubscribed from fizz internet but haven’t received any bar code or return id number. Can…
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