Most Recent Discussions
Internet
Questions and answers about Fizz Home Internet: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Internet not working 6 days after installation.Hello, I recently moved and had my modem installed by a technician, however I have not been able to… -
Recently movedHello! A technician came to set up my modem after I moved, but the arrows on it are continously bli…
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Unable to cancel an appointment or unsubscribeI have been trying for the past 2 days to cancel an appointment and unsubscribe from the service. I…
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How to make the modem provide internet?How to make the modem provide internet?
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Home internet seems to still not be active after tech left.Hello. I recently just moved and had the technician come by yesterday morning to activate my home i…
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My internet is at 30mbs/10mps instead of what i pay for (120mbs/20mbs)i Had the same modem at my old apartment but with 30mbs/10mbs. now i moved into my new apartment , …
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Deactivation plan on my profile does not match what I requested. Is that normal?I requested for my plan to be deactivated on July 10. I got an email confirmation saying that it wi…
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I plug my thing the guy came not workingI don’t understand that you don’t have a number that i can call so they help me it’s not working
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Câble coaxial dans l'appartementUn technicien vient chez moi installer Fizz demain et je n'ai pas de câble coaxial dans mon apparte…
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No internet after recently movingHello, I just moved to a new address and had a technician come this morning to set up the internet.…
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The internet stopped working exactly at midnight july 1st after I movedI moved to a location that has videotron already setup, I moved 2 days ago and plugged the modem an…
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Fizz modemHi, I shipped my modem back to fizz because I was cancelling my subscription, and then I received a…
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120mb Home Internet PlanHello Fizzers, The promotion for the 120mb internet plan is back and I would like to know if the pr…
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Router QuestionsI am moving to another province at the end of the month, but my bill cycle starts every mid of the …
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Technician never showed up?I had an appointment for Friday (12 hour time window...), the technician called me at the very last…
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Internet modemHey my Internet modem has stop working no where. The blue light and other green light won’t turn on…
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I just subscribed 2days ago, until now, I have no connection for 2 days now, anyoThe man who deliver my modem was in a hurry, he just gave me the modem and told me to do it by myse…
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Why is my reward upgrades not activated yetIts been 3 weeks and still my reward upgrade perk is still showing pending activation
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Question about green cableHi, I just moved my new apartment and there is a green cable (image below) which is SC fiber I beli…
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I had an appointment with Fizz to receive my rooter, it’s 19:30?Is someone will still come today?
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Hi guys, someone could give some data?I have no internet at home and until next Thursday, if any of you have some extra data please help…
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Internet technician deliveryHi all, 1) I'm due to have my technician today but I'm not sure if it will happen as to day is a pu…
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Applied for home internet, Why no confirm after three days?Hello, I applied home internet on Friday, but still have not got any email yet. So the technician w…
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Switching from Vidéotron to Fizz internetHello all, Thinking of switching internet from Vidéotron to Fizz (already switched 2 phone lines f…
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No internet connection after movingRecently I moved to a different address, the technician said everything was OK. We did not check fo…
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Internet not activated after movingI moved today and videotron technician came and verify that the cable is ok. I connected the cable,…
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Updated Internet plan 10 days ago, but speed not changedHello. My payment cycle starts on 18th, I updated my plan before this date, so I paid new price 18.…
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Tech did not show up 2 times for moving appointmentHello, I have been waiting two times in a row now waiting on the tech to come but no show
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Que faire?J'essaie de prendre une connexion internet, ça reste bloquer au niveau du mode de paiment quand je …
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My internet installation for tomorrow morning vanished, how I can get it back?My internet installation for tomorrow morning vanished, how I can get it back?
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