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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Activation PendingA technician came to my home yesterday morning to install the modem. However, the Fizz servers were… -
Upload jitter/packet loss Counter-strike 2Hi, I've been experiencing high upload jitter and packet loss when playing counter-strike 2, making…
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I have poor Wi-Fi signal - Would my solution even work ?So my wi-fi is pretty bad. My PC gets 100mbs when plugged, but the 2.4G wifi gets max 25mbs when in…
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Unfortunately, even though I didn’t want to, I’ll have to part ways with Fizz.I’ll also have to transfer my 3 phones and internet. This support does not meet even the most basic…
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My issue with the WAN IP loss has not been resolved!Two days ago, a technician came and replaced the modem, but the issue hasn’t been resolved. It’s st…
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500 MBPS vs 940 MBPS - 6$ Price DifferenceHello, Is the 940 MBPS worth it over the 500 MBPS for the 6$ price difference? This is after a 1$ …
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Rewards questionHeyy for the last 5 months I have had a $1 off coupon and I have applied it but every month it says… -
Please do not close my discussion until the issue is resolved on time and successfully!I'm experiencing a recurring issue where my modem-router (Hitron) frequently loses the WAN IP addre…
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WAN IP Address lost (0.0.0.0) – Frequent DisconnectsHello, I'm experiencing a recurring issue where my modem-router (Hitron) frequently loses the WAN I…
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How can I upgrade to the wifi 6 router?Hi, I see that Fizz now offers the wifi 6 router for the same Internet plan I am currently on (500m…
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Internet downYesterday, the internet was down. Checked in App and I was told there was outage and the technician…
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why cant i see my advanced parameters i manage my plan?It is very annoying that it doesnt work
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internet in rosemont down?reset my modem a few times in the past hour, I'm assuming the thunderstorm screwed up something?
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Fizz internet down in montreal ndg area?Lost connection about 30 minutes ago modem rebooted but still no internet using back up connection …
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Internet connection crashes multiple times a dayAfter moving, we had a new Fizz modem installed with the help of a technician. Since then, the wi-f…
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Pending reactivationI've been waiting for two days for my cell phone to be reactivated, but it still says "pending…
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Options for Intermittent internetWe have been with Fizz for a long time, but in the last 2 years we have had very poor service. My l…
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Bell wire external cable necessary to have Fizz Internet service working?Does Bell wire need to be hooked to the house to keep Fizz Internet services? I have a wire that f…
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Moved: Upgrade mon forfait internet nouveau modemThis discussion has been moved. -
Moved: Connections résidentiellesThis discussion has been moved.
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Fizz network latencyI've recently had disconnection issues, which thankfully was resolved by a tech visiting and replac… -
Is there still a limitation on all download speed over 100Mbit/s?I remember seeing that when looking at data speed, but can't seem to find it again. For people abo…
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Expansion coverageDo we know if Fizz plans to expand into more rural areas for internet/TV? -
Does Fizz have to honour Internet plan price due to display issue?Last month I decided to upgrade my Internet plan from 60 MBPS to 400 MBPS because I saw a good deal… -
plan + internet connectionHello, I have two questions: 1- Can I speed up the switch to a new plan? 2- I have a modem, but…
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