Most Recent Discussions
Internet
Questions and answers about Fizz Home Internet: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
-
Internet not working 6 days after installation.Hello, I recently moved and had my modem installed by a technician, however I have not been able to…
-
Recently movedHello! A technician came to set up my modem after I moved, but the arrows on it are continously bli…
-
Unable to cancel an appointment or unsubscribeI have been trying for the past 2 days to cancel an appointment and unsubscribe from the service. I…
-
How to make the modem provide internet?How to make the modem provide internet?
-
Home internet seems to still not be active after tech left.Hello. I recently just moved and had the technician come by yesterday morning to activate my home i…
-
My internet is at 30mbs/10mps instead of what i pay for (120mbs/20mbs)i Had the same modem at my old apartment but with 30mbs/10mbs. now i moved into my new apartment , …
-
Deactivation plan on my profile does not match what I requested. Is that normal?I requested for my plan to be deactivated on July 10. I got an email confirmation saying that it wi…
-
I plug my thing the guy came not workingI don’t understand that you don’t have a number that i can call so they help me it’s not working
-
Câble coaxial dans l'appartementUn technicien vient chez moi installer Fizz demain et je n'ai pas de câble coaxial dans mon apparte…
-
No internet after recently movingHello, I just moved to a new address and had a technician come this morning to set up the internet.…
-
The internet stopped working exactly at midnight july 1st after I movedI moved to a location that has videotron already setup, I moved 2 days ago and plugged the modem an…
-
Fizz modemHi, I shipped my modem back to fizz because I was cancelling my subscription, and then I received a…
-
120mb Home Internet PlanHello Fizzers, The promotion for the 120mb internet plan is back and I would like to know if the pr…
-
Router QuestionsI am moving to another province at the end of the month, but my bill cycle starts every mid of the …
-
Technician never showed up?I had an appointment for Friday (12 hour time window...), the technician called me at the very last…
-
Internet modemHey my Internet modem has stop working no where. The blue light and other green light won’t turn on…
-
I just subscribed 2days ago, until now, I have no connection for 2 days now, anyoThe man who deliver my modem was in a hurry, he just gave me the modem and told me to do it by myse…
-
Why is my reward upgrades not activated yetIts been 3 weeks and still my reward upgrade perk is still showing pending activation
-
Question about green cableHi, I just moved my new apartment and there is a green cable (image below) which is SC fiber I beli…
-
I had an appointment with Fizz to receive my rooter, it’s 19:30?Is someone will still come today?
-
Hi guys, someone could give some data?I have no internet at home and until next Thursday, if any of you have some extra data please help…
-
Internet technician deliveryHi all, 1) I'm due to have my technician today but I'm not sure if it will happen as to day is a pu…
-
Applied for home internet, Why no confirm after three days?Hello, I applied home internet on Friday, but still have not got any email yet. So the technician w…
-
Switching from Vidéotron to Fizz internetHello all, Thinking of switching internet from Vidéotron to Fizz (already switched 2 phone lines f…
-
No internet connection after movingRecently I moved to a different address, the technician said everything was OK. We did not check fo…
-
Internet not activated after movingI moved today and videotron technician came and verify that the cable is ok. I connected the cable,…
-
Updated Internet plan 10 days ago, but speed not changedHello. My payment cycle starts on 18th, I updated my plan before this date, so I paid new price 18.…
-
Tech did not show up 2 times for moving appointmentHello, I have been waiting two times in a row now waiting on the tech to come but no show
-
Que faire?J'essaie de prendre une connexion internet, ça reste bloquer au niveau du mode de paiment quand je …
-
My internet installation for tomorrow morning vanished, how I can get it back?My internet installation for tomorrow morning vanished, how I can get it back?
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.