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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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concernant mon changement de ligne et l'activation de ma esimbonjour mon telephone ne parvient pas a activer ma esim pour un changement d'operateur mobile … -
Faster modemI switched my internet plan from 200mbps to 500mbps but I still have the same modem...is this ok ? …
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Wifi PasswordHow Can I change my wifi password?
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Just experienced my 4th internet disconnection, since being newly set up with Fizz 3 days ago.Hello, everyone! I just joined Fizz recently and was excited to support this awesome Canadian c…
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My home internet is not workingHello, my home internet just dusconnected and is not working. Please advise Thanks Mary
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roaming charges while in IrelandWhat's my best bet for travel to Ireland that won't empty the bank account? -
deactivate my internet home serviceplease tell me how do i proceed for that
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I can't manage my internet plan.I'll be moving in a couple of days, and at my new place Fizz internet in unavailable, so I wan…
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why do i have frequent micro-disconnection?I'm disabled and forced to stay home at all time, i do a lot of internet and i've been ge…
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Wi-fi equipment not connected to the cloudI am new Fizz customer. I moved to a new building. I activated my modem and followed the steps to s…
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Internet in eastern OntarioIs Fizz internet available in Clarence-Rockland, ON? I know that your website says Quebec only, but…
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Is the Fizz TV service still functional when using Fizz Wifi router in bridge modeI want to subscribe to the Fizz TV service and Internate service. I'm seeking confirmation tha…
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Paiements provenant d'un autre compteJe suis facturé depuis un autre compte Fizz Internet. Je souhaite savoir de quel compte il s'a…
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No Internet After Moving – Technician Couldn’t Find the Vidéotron BoxHi, I need some help with my home Internet after moving from apartment 1108 to 1104. I already sub…
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Connected to the internet with NO internet connectionSo yesterday the router just abruptly cut the Wifi and it was flashing green and white the whole ti…
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PC lost internet connection at 3 am yesterday, without any changes...I lost connection to the Internet on my main PC (hardwired, properly configured network) and i conf… -
routeur change my subnet maskit looks like the routeur/modem provided switch all ips to a new subnet mask. It's a pretty g…
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fizz tv app not installing on firestickNot installed
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Home internet now working! Is there an outage in Montreal?Is there an outage in Montreal? When will it be fixed?
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Question - Switching from 200mbps to 400mbpsHi! I'm thinking of upgrading my current service. I've read in the forums that the new …
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Moving - Two addressesI am currently selling my first home and have already bought my next home. Is there a method to ha…
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InternetI’m new at fizz, so, i just wanted to know how is the fizz home internet and how fast and the total…
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Do I get a new router?Howdy, beginning from August 3rd, I will get a new plan for 400 Mbps, upgrading from 200 Mbps. In t…
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Home Internet Available in Markham, Ontario?Just wondering if/when home internet will be available in the Markham area of Ontario?
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My internet is down, tried rebooting and still not workingHey I’m located in Montreal, internet is down and tried rebooting. Still not working and customer s…
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