Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
-
This is simply advice to people thinking of migrating from Helix Fi to Fizz InternetHello everyone, As a former Videotron customer that moved to Fizz there are some things Videotro… -
Fizz Wi-Fi modem VS my Router URL addressHello, don't yet have Fizz internet but would like to first please confirm the URLs to access …
-
Is it normal to have unstable Internet speed 940/50, and it drops multiple times per week?I moved from Videotron to Fizz a few months back. Reason, constant price hikes. Quality of service …
-
Why dont you guys at fizz monileWhy dont you guys at fizz mobile, make it simple for people who has no credit card, by leting them …
-
Modem CODA-4680 Versus CODA-5610QFrom what I understand, if 400 Mbps speed is chosen, the router that Fizz will send will be CODA-56…
-
My connection isn't linkingMy router is showing me a blinking download and no upload light and the coaxial cables on both ends…
-
Fizz internet and Videotron Illico 3 TVsCurrently have Videotron Internet 30MB and Videotron Illico TV service, 3 TVs connected on 2 separa…
-
Installation time?How long is the average wait time from signup to installation? Does it usually take a few days, a … -
My Wifi is getting slower and slowerHi Fizz Team, According to my internet plan, my download speed should be 30 Mbps. However, my spee…
-
Setting up wifiHi, I’m trying to set up my wifi. When I enter my modem in the app it says it’s already used by an … -
Need technicianNeed technician for June 1 /26 line transfer
-
Can I change internet plan when a promo shows up?If I get an internet plan now but I see a promotion 3 motnhs from now, am I able to benefit from it… -
New instalationI am moving in a new condo and need internet, when its the fist time is the installation included
-
New reward cannot be selected (since March 5th)Hi, I have received my 3rd reward of $2 (on Level 6) for Fizz internet since March 5th, I tried a f… -
Is it normal for my wifi speed to be 350 lower than what I pay for?I'm paying for the 500 download speed and, on the wifi, I'm barely getting 150. When I�…
-
Missed Internet plans promo, will it come back?Welp, I was going to go for the promo on one of the internet plans with fizz (I'm already on a…
-
Internet offer is cheaper when I'm not logged inSo, the the 400MBps internet plan is 49$/month but as soon as I log in it becomes 53$/month. What k…
-
Getting my partner's plan on the same account as mine?Hello, I am a mobile plan customer with Fizz (approaching level 8), my partner also joined Fizz rec…
-
Charged twice?Hi, Just curious if anyone else experienced this and if I should contact fizz. I think I was charg…
-
Cancel my planI like to cancel my plan
-
Moved but can't activate internetWebsite recognizes my new address, but my plan keeps showing as old address The website also doe…
-
why does the mobile app not load on my phoneI installed the app on my phone and inserted my email and password and all that happens is a circle…
-
I want to change my wifi passwordHow can I change my password ?
-
Internet in Quebec using Videotron cable?What if my house doesn't have that cable? will a technician help connect the cable to the hous… -
some website : inaccessible when using my home internet with fizzHi. I tried different solutions but still have the same issue with my home fizz Internet. I'…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.