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Internet
Questions and answers about Fizz Home Internet: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Service Issues in Downtown MontréalWe have been without internet for a few hours because apparently they are doing service in the area… -
Hello, Is the Fizz service available everywhere? I live in the city of Saint-Jean-sur-Richelieu andHello, Is the Fizz service available everywhere? I live in the city of Saint-Jean-sur-Richelieu and
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Having trouble whit home internetI have the 120 plan and everything was going alright since a few weeks the internet keeps going off… -
internet is down , chat doesn't workpretty useless when your internet is down and the only way to contact someone (chat) doesn't work. …
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UI is terrible in many ways. Cannot make payment with new card after failed payment.I am trying to update the credit card on my internet account as my roommates' card bounced. Unfortu…
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Different price between advertisement & actual accountHi Fizz, I have chosen the Internet plan 15 Mbps speed, and it showed as $35 per month. But when I…
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does the technician call you to inform you he's there?the technician is still not here and I'm getting worried. time slot is between 7:30 and 12:00PM and…
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Particular installation (internet)I have ordered my internet, but it might prove a bit difficult to answer the door to the apartment …
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Internet down Montréal Plateau?I’ve had pretty solid service since since I switched to fizz (minus the major DNS issue a couple of…
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I changed my internet speed this saturday and it is not active yet.Hi, I changed my internet speed this Saturday and it have not been upgraded yet. Why ? Is'nt it s…
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return routerI've cancelled my account and Im now in Ontario - How do i return the router? Whats the postal add…
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Change my address in adavance ? Changer d'adresse à l'avance ?*French will follow* Hello, We are beginning of April and I'm mooving to a new place beginning of J…
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About my Your payment failedI updated my Credit card number few day ago, but it look like something goes wrong, I reset it to …
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why do I pay more than the posted plan rate?I pay 40$/month (tax not incl.) for 15Mbps and on the Fizz website, this plan's rate is 35$/month. …
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hellloo card working company noobwhy do i keep losing internet. wtf i didnt change anything. my card have funds. wtf is your bad sys…
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wtf stop interrupting i ask beforewhy do i keep losing internet. wtf i didnt change anything. my card have funds. wtf is your bad sys…
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Internet unbearable slow in LongueuilAm I the only one? I just got connected (on Friday) for a 120Mb download plan and I'm getting less … -
Internet DCHello my internet has been disconnecting 5-7 times a day for about 5-10 mins for the past 2 weeks …
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Payment failed but valid cardHello, My Internet service is working great so far, very nice. However, today I've received a text …
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Connection wifi sur nouvelle appareilBonjour, tous mes appareils sont connecté au Wifi, mais j'ai une nouvelle tablette qui elle m'est i…
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guve me services.why do i keep losing internet. wtf i didnt change anything. my card have funds. wtf is your bad sys…
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reewhy do i keep losing internet. wtf i didnt change anything. my card have funds. wtf is your bad sys…
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What to do with yellow ethernet cableSame question
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Ping time is unstableHello! to network guys out there: is there any network maintenance going on that affect south shor…
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Can't connect an external router to the Fizz modemI cannot connect an external router (RT-N66U) to the Fizz modem. I followed the instructions on dis…
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Router unable to syncHi team. No internet this morning. Is there any service disruption in my area? Location: H3S 1L5 St…
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Modem/Router Stops working 4 times per dayRouter/Modem stops working as of 10pm - 8am every single day - I've done 3 Factory resets and it st…
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Chess.com app (iPhone/Android)Chess.com app (iPhone/Android) is not logging-in on the Fizz wifi. It works over VPN or LTE when I …
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Modify an appointmentHey guys, So I'm trying to resquedule an appointment but I don't see ANY way to do it. I put that …
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why my camping ground is consider as commenrcial business. It is residential for me...why my camping ground is consider as commenrcial business. It is residential for me...
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