Internet
Questions and answers about Fizz Home Internet: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Annuler un rendez vousBonjours es t’il possible d’annuler un rendez vous? -
DéménagementJ’ai déjà l’équipement Fizz et je déménage si je vais juste connecter le modem que j’ai déjà est ce…
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DHCP reservation errorsHi, I used the DHCP reservation for a while and all was good until recently. Recently, without any …
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Daily cuts in home internetHi, For the past few weeks I had weekly 20min-1h cuts in my internet (I work from home so it's pret…
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I want to access my Router. But I don't know what username and password they are asking for?I want to access my Router. I already know my IP Address. But I don't know what username and passwo…
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Can i order now, and activate internet july 31st and take advantage of internet promo and 50$ refMy internet plan with another provider ends on july 31st, while the promotion for fizz internet and…
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lost my homeHello On June 5th I lost my home because my home the fire burnt down the whole building, I've can…
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120Mbps service promotion (upgrades still applicable?)I have two questions related to the current 120Mbps service promotion: (1) will my current upgrades… -
Technician No ShowHi there! I had an appointment to install my internet between 7:30am to 12:00pm today, but the tech…
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Est-ce normal d'être facturé avant la date d'activation du modem?Bonjour, nous devrions recevoir notre modem le 29 juin, cependant, nous avons été chargé à partir d…
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DéménagementBonjour, mai je suis capable de faire l’installation moi meme si je vraiment besoin d’un rendez vo…
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Modem login page is blankMy router has stopped being able to get an IP address from the modem. I connected my PC directly to…
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Traffic management policy - Is there a limit to how much Fizz slows down upload speedHi community, with the current promotion on the 120Mbps services, I’ve been considering switching o… -
Speed tests show far low from my planInternet had been disconnected couple times today. Speed tests during the day showed up to 45 Mbps,…
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My internet just went down,please helpI live in pointe claire
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Wifi fonctionne plusBonjour, Mon wifi à la maison ne fonctionne plus. J’ai changée de carte de crédit et mon paiement à…
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No internet connectionHi, My WiFi is not working, I can see the WiFi but it says there is no connection. On the modem,ev…
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How to cancel second plan created with Move with fizz?Hello, I moved to a different apartment. I clicked Move with Fizz and schedule an appointment today…
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120Mbps service promotion (traffic management policy?)I have two questions related to the current 120Mbps service promotion: Does anyone know details reg…
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I am moving but also have to change internet speedHi all, I requested a move with fizz and I have everything set for my new place. But I also have to…
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HELP - trying to move service & get 120 mb/s plan and everything is broken....tl;dr I can't make an appointment to move, I can't get the 120 mb/s plan, and there is no obvious w…
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Will I get a confirmation that the technician for installation is on his way ?How can I contact fizz. ???
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120 mbps for the 60 mbps priceHi, How long will the price for 120 mbps be the same as the one for 60 mbps ? Thank you in advanc…
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Internet plansI'm moving in a 41/2 with my roomate and we were wondering what would be the best internet plan for…
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Bridged modem only issues public IP to specific router.With Videotron, any time you change the attached device (typically the edge router on the network) … -
My wifi has been cutting out constantly for the past month or soMy wifi has been cutting out constantly for the past month or so. The same has been happening to my…
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Power came back after HydroQuébec intervention .. but not Fizz InternetHello, HydroQuébec made an intervention in my neighborhood today, and when power came back, about 2…
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Fizz internet and Videotron TV analogHello, I have Videotron analog tv service but since I received Fizz this weekend only the internet …
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2questionsHi, 1- Ihave Fizz sim card and I have my referral code. I’m gonna buy home internet from Fizz, can…
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