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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Moved: Connections résidentiellesThis discussion has been moved. -
Fizz network latencyI've recently had disconnection issues, which thankfully was resolved by a tech visiting and replac… -
Is there still a limitation on all download speed over 100Mbit/s?I remember seeing that when looking at data speed, but can't seem to find it again. For people abo… -
Expansion coverageDo we know if Fizz plans to expand into more rural areas for internet/TV? -
Does Fizz have to honour Internet plan price due to display issue?Last month I decided to upgrade my Internet plan from 60 MBPS to 400 MBPS because I saw a good deal… -
plan + internet connectionHello, I have two questions: 1- Can I speed up the switch to a new plan? 2- I have a modem, but…
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Outage page says all is fully functional, chatbot says disruption affecting my area.Which one is it? Is there an issue or not? 
Do you have the new Wifi 6 Fizz modem?If so, how do you like it vs. the old modem? -
how i got more perkshow i got more perks
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Had to disconnect my modem, but when I reconnected it I'm only getting 90 Mbps instead of 500?Hello! We upgraded to Fizz yesterday. Tech visit was cool and smooth, and speed were great! Tod… -
Is there a current list or map.available for which areas are able to get Internet?When I first signed up Internet was not available in my area of Ontario (Durham Region) I keep gett… -
Beware bait & switch when changing plans...I have 30/10 for $35. I saw a price of 100/30 for $39, so I took it. They billed me $45 instead. I …
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when or is there going to be Internet Service In Alberta Canadaim just wondering if there is going to be Internet Service Available in Alberta Canada ?
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Is your internet cutting often?I reside in Downtown Quebec and my internet keeps going down at least once a week... I'm thinking …
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Broken coaxial cable outside our homeLooking to get a technician to replace the cable outside. The one comes from the external main box …
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With the new model available,will I get an upgrade ?I just upgraded to the 960 mb speed. Will this mean that I will receive a new modem as it is curren…
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Seeking Advice on frequent internet disconnectionsHi Fizz community, I have been a satisfied Fizz customer for over 5 years and recently decided to …
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Proceed to payment not workingHello, my service is suspended and when I click on proceed to payment, the page just refreshes and …
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Internet is down in Beaconsfield, QC, H9WThe service is down in Beaconsfield, QC. Modem reboot doesn’t help, Support (https://fizz.ca/en/su…
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Delivery never cameHi I had my delivery we the tech on the 06-06-2025 and he never showed up
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No return id numberHi, I’ve unsubscribed from fizz internet but haven’t received any bar code or return id number. Can…
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Internet not working for 2 daysTried everything and nothing working. Internet does not work
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Change coming to Internet plans / Display error?So at the top of the page, it says 400 download for 30 upload At the bottom of the page, it says 40…
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