Most Recent Discussions
Internet
Questions and answers about Fizz Home Internet: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
-
Internet down?The status page says everthing works : https://fizz.ca/en/faq/status-services But my modem can't…
-
When I get a Tavel plan for example to go to the us why am I unable to make calls and send texts?I recently travelled to LA and so I got myself a travel plan but was unable to send text messages o…
-
Will my current rewards/rebates be usable if I change to a new internet plan?I currently have rebates applied to the monthly price of my internet plan. I would like to change t…
-
My internet is down, i have restarted my modem but still no internet.Can you look in my account and see if there’s maintenance in my area that interfere with my interne…
-
Upgrade internet speed failedI received an email from Fizz that says: The changes you submitted for Home Internet plan associat…
-
Why is my Internet speed so slow?My internet speed is extremely slow. It was about 20 Mbps for all of my devices and one PC was even…
-
How do I install a second router?I recently moved to a 2 level apartment. My computer can only access Internet via Ethernet cable, b…
-
cancel my serviceWhere can I cancel my internet service?
-
What is band steering and why is the default "disabled"?I have a small house and am having trouble getting a decent wifi signal in some areas. Would it be …
-
Fizz router unstable in bridge mode for Gigabit conectionJust asking to see if anybody is having the same issue, as I did not find anything in the forum. I …
-
Gregory Williamshave receive inter service last week with 60mbps Two day ago upgrade to new router 400mbps Can use…
-
Internet upgrade/discount not being reflectedHi, I have a few internet upgrades that can be applied. I have "applied" all of them so…
-
Why is my connection for the past week randomly disconnecting?Since the beginning of the New year even a bit before Christmas, I have consistently randomly been …
-
Refund not processed - Order number 7217330702I had cancelled the order number 7217330702 on 22nd December 2023. Charge was for 56.34 CAD. Receiv…
-
The Fizz modemDoes the provided modem support Wi-Fi 6 or 6E? Frequency includs 2.4g, 5g and 6g? What are the spec…
-
internet speedhello, i installed the home internet yesterday (self installation). i took the 400/50mbs plan. sinc…
-
Can you use the Fizz app if the modem is in Bridge mode?When adding new network, the app can only look for the Hitron Wi-Fi, so I guess it cannot find the …
-
How do i get a technician to come and install my modem'I thought I had a coaxial cable already, but it seems there isnt any,
-
Internet keeps cuttingMy internet keeps shutting down at least 2-3 times a day, ive tried everything, reset to factory se…
-
Home internetHi, I just subscribed for the home internet for 200mbps this month. It was dec. 01 when it started …
-
Any chance of a low-cost IPTV bundle for Fizz?I think there would be a market for this. News channels, sports channels, broadcast networks - some…
-
No InternetMy internet was super spotty most of the last week and now as of yesterday I have no wifi at all. I…
-
Is FIZZ Tech run by BOTS now?Internet was down this morning at around 7:30am. I contacted CHAT using my cell and after a long wa…
-
reactivation of internet, modem returnedIf you cancelled and sent modem back, then want to reactivate within 30 days, will you keep your pe…
-
Can i somehow put my internet plan on hold as at the moment i cannot afford it anymore?Hi guys work is scarce for me at the moment and i cant pay my internet in wich is in 3 days is ther…
-
No internet in Montreal?Again today there’s a bunch of internet outages and not a single company is acknowledging it anywhe…
-
Modem in central position and only 70mbpsMy modem is maybe 5 to 7 meters max and cannot have near 200mbps , what's wrong ?
-
Why my internet is not working properly? Takes ages to diwnliad netflux snd the qualily if the verySee question in the question area
-
cancelled internet, modem sent back, will i keep perks in acct if activating a new plan?Cancelled, Girlfriend sent the modem back quickly. Went to see about re subscribing, which they say…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.