Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
- 
             Moved: Connections résidentiellesThis discussion has been moved. Moved: Connections résidentiellesThis discussion has been moved.
- 
             Fizz network latencyI've recently had disconnection issues, which thankfully was resolved by a tech visiting and replac… Fizz network latencyI've recently had disconnection issues, which thankfully was resolved by a tech visiting and replac…
- 
             Is there still a limitation on all download speed over 100Mbit/s?I remember seeing that when looking at data speed, but can't seem to find it again. For people abo… Is there still a limitation on all download speed over 100Mbit/s?I remember seeing that when looking at data speed, but can't seem to find it again. For people abo…
- 
             Expansion coverageDo we know if Fizz plans to expand into more rural areas for internet/TV? Expansion coverageDo we know if Fizz plans to expand into more rural areas for internet/TV?
- 
             Does Fizz have to honour Internet plan price due to display issue?Last month I decided to upgrade my Internet plan from 60 MBPS to 400 MBPS because I saw a good deal… Does Fizz have to honour Internet plan price due to display issue?Last month I decided to upgrade my Internet plan from 60 MBPS to 400 MBPS because I saw a good deal…
- 
             plan + internet connectionHello, I have two questions: 1- Can I speed up the switch to a new plan? 2- I have a modem, but… plan + internet connectionHello, I have two questions: 1- Can I speed up the switch to a new plan? 2- I have a modem, but…
- 
             Outage page says all is fully functional, chatbot says disruption affecting my area.Which one is it? Is there an issue or not?  Fizz says they didn't receive my modem, charged me $258.00I cancelled my internet plan and sent out the modem with FIZZ's mailing label weeks ago. Today I re… Fizz says they didn't receive my modem, charged me $258.00I cancelled my internet plan and sent out the modem with FIZZ's mailing label weeks ago. Today I re…
- 
             What can I do about an inconsistent wi-fi signal strength?I have done speed tests at various times of the day and the results always vary. What can I do about an inconsistent wi-fi signal strength?I have done speed tests at various times of the day and the results always vary.
- 
             Do you have the new Wifi 6 Fizz modem?If so, how do you like it vs. the old modem? Do you have the new Wifi 6 Fizz modem?If so, how do you like it vs. the old modem?
- 
             how i got more perkshow i got more perks how i got more perkshow i got more perks
- 
             Had to disconnect my modem, but when I reconnected it I'm only getting 90 Mbps instead of 500?Hello! We upgraded to Fizz yesterday. Tech visit was cool and smooth, and speed were great! Tod… Had to disconnect my modem, but when I reconnected it I'm only getting 90 Mbps instead of 500?Hello! We upgraded to Fizz yesterday. Tech visit was cool and smooth, and speed were great! Tod…
- 
             Is there a current list or map.available for which areas are able to get Internet?When I first signed up Internet was not available in my area of Ontario (Durham Region) I keep gett… Is there a current list or map.available for which areas are able to get Internet?When I first signed up Internet was not available in my area of Ontario (Durham Region) I keep gett…
- 
             Beware bait & switch when changing plans...I have 30/10 for $35. I saw a price of 100/30 for $39, so I took it. They billed me $45 instead. I … Beware bait & switch when changing plans...I have 30/10 for $35. I saw a price of 100/30 for $39, so I took it. They billed me $45 instead. I …
- 
             when or is there going to be Internet Service In Alberta Canadaim just wondering if there is going to be Internet Service Available in Alberta Canada ? when or is there going to be Internet Service In Alberta Canadaim just wondering if there is going to be Internet Service Available in Alberta Canada ?
- 
             Is your internet cutting often?I reside in Downtown Quebec and my internet keeps going down at least once a week... I'm thinking … Is your internet cutting often?I reside in Downtown Quebec and my internet keeps going down at least once a week... I'm thinking …
- 
             Broken coaxial cable outside our homeLooking to get a technician to replace the cable outside. The one comes from the external main box … Broken coaxial cable outside our homeLooking to get a technician to replace the cable outside. The one comes from the external main box …
- 
             With the new model available,will I get an upgrade ?I just upgraded to the 960 mb speed. Will this mean that I will receive a new modem as it is curren… With the new model available,will I get an upgrade ?I just upgraded to the 960 mb speed. Will this mean that I will receive a new modem as it is curren…
- 
             Seeking Advice on frequent internet disconnectionsHi Fizz community, I have been a satisfied Fizz customer for over 5 years and recently decided to … Seeking Advice on frequent internet disconnectionsHi Fizz community, I have been a satisfied Fizz customer for over 5 years and recently decided to …
- 
             Proceed to payment not workingHello, my service is suspended and when I click on proceed to payment, the page just refreshes and … Proceed to payment not workingHello, my service is suspended and when I click on proceed to payment, the page just refreshes and …
- 
             Internet is down in Beaconsfield, QC, H9WThe service is down in Beaconsfield, QC. Modem reboot doesn’t help, Support (https://fizz.ca/en/su… Internet is down in Beaconsfield, QC, H9WThe service is down in Beaconsfield, QC. Modem reboot doesn’t help, Support (https://fizz.ca/en/su…
- 
             Delivery never cameHi I had my delivery we the tech on the 06-06-2025 and he never showed up Delivery never cameHi I had my delivery we the tech on the 06-06-2025 and he never showed up
- 
             No return id numberHi, I’ve unsubscribed from fizz internet but haven’t received any bar code or return id number. Can… No return id numberHi, I’ve unsubscribed from fizz internet but haven’t received any bar code or return id number. Can…
- 
             Internet not working for 2 daysTried everything and nothing working. Internet does not work Internet not working for 2 daysTried everything and nothing working. Internet does not work
- 
             Change coming to Internet plans / Display error?So at the top of the page, it says 400 download for 30 upload At the bottom of the page, it says 40… Change coming to Internet plans / Display error?So at the top of the page, it says 400 download for 30 upload At the bottom of the page, it says 40…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.