Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
-
Beware bait & switch when changing plans...I have 30/10 for $35. I saw a price of 100/30 for $39, so I took it. They billed me $45 instead. I …
-
when or is there going to be Internet Service In Alberta Canadaim just wondering if there is going to be Internet Service Available in Alberta Canada ?
-
Is your internet cutting often?I reside in Downtown Quebec and my internet keeps going down at least once a week... I'm thinking …
-
Broken coaxial cable outside our homeLooking to get a technician to replace the cable outside. The one comes from the external main box …
-
With the new model available,will I get an upgrade ?I just upgraded to the 960 mb speed. Will this mean that I will receive a new modem as it is curren…
-
Seeking Advice on frequent internet disconnectionsHi Fizz community, I have been a satisfied Fizz customer for over 5 years and recently decided to …
-
Proceed to payment not workingHello, my service is suspended and when I click on proceed to payment, the page just refreshes and …
-
Internet is down in Beaconsfield, QC, H9WThe service is down in Beaconsfield, QC. Modem reboot doesn’t help, Support (https://fizz.ca/en/su…
-
Delivery never cameHi I had my delivery we the tech on the 06-06-2025 and he never showed up
-
No return id numberHi, I’ve unsubscribed from fizz internet but haven’t received any bar code or return id number. Can…
-
Internet not working for 2 daysTried everything and nothing working. Internet does not work
-
Change coming to Internet plans / Display error?So at the top of the page, it says 400 download for 30 upload At the bottom of the page, it says 40…
-
How to ask for Internet Modem Signal testHello, I recently moved to a new location, and i'm having intermittent internet issues. At first i …
-
Attention: changing to recommended plan misleading/scam!Be careful when selecting a new recommended plan as they don't consider the same bonuses. I posted…
-
Won't let me change my current plan to the lower price...Currently paying 39$/month for the Download 30 Mbps, Upload 10 Mbps plan. This same plan current…
-
Fizz refuses to share notice to consumers for alleged copyright infringmentI got the following email Nous avons reçu un avis concernant une ou des présumée(s) violation(s) d…
-
Modem not getting network, I restarted and even reset it but not getting network still in MontrealMy modem is not getting network I have restarted it many time even reset it but still not getting n…
-
High latency / low bandwidthHi, I regularly encounter high latency (>100ms ping) when playing online games, as well as low …
-
Installing new cabling from the outside.Hello when hiring the installation, technicians install a new cable from the outside. There is no w…
-
Internet Installation QuestionsHello! I’ve scheduled my Internet installation for next Thursday. I’m in Montreal. What should I …
-
Is there a new modem firmware available or can I use a different modem alltogether ?Hi there, I think that there is an issue with my modem. Initially it works fine but with the time i…
-
When will internet be available in Durham regionI’m located in Bowmanville ON. I’m wondering if I’ll ever get fizz internet lol.
-
Billing date before the activation dateHi, I signed up for the internet plan on May 17th and I saw a billing transaction on my credit car…
-
When will internet be available in Vancouver?Wondering if there are any timelines for when Fizz Internet will be available in Vancouver?
-
Is Fizz home internet working? Lights on modem blinking off the charts!!I'm trying to install an ATA(Voiply) and 3 lights on the modem are blinking like crazy, the 5G, the…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.