Internet is down

One
One Posts: 1 ✭✭
edited May 10 in Internet

Internet is down how can I know when it will come back

Answers

  • Mike RZMAX
    Mike RZMAX Posts: 4,578 ✭✭

    @One said:
    Internet is down how can I know when it will come back

    Contact support to have your signal checked to confirm whether it complies with standards or if there is an outage in your area.
    https://fizz.ca/en/support

  • junozero
    junozero Posts: 178 ✭✭

    Try to reboot your modem. If it still not come back, reach https://fizz.ca/en/support

  • Bois_3ISKD
    Bois_3ISKD Posts: 4,513 ✭✭
    edited May 10

    Contact support https://fizz.ca/en/support

  • Whizz
    Whizz Posts: 24,911 admin

    Hello One,
    I’ve reviewed your account and can confirm that you were able to connect with our team via live chat to address the issue you were experiencing.
    As noted during the conversation, your modem was identified as being offline after the manipulations offered and a service call has already been scheduled to resolve the matter.
    If you have any further questions or need assistance in the meantime, please don’t hesitate to reach out to https://fizz.ca/en/support
    Have a nice day.
    -Mihai, Community Moderator  

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