Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Referral Bonus is not applied in my transactionHello, I have a referral bonus of 100$. However, the recent transactions are applied to my credit c… -
can' access VM from abroad on the xxx-xxx xxxx number and VM pin change not workingI am in France with a Fizz data package. I am getting dozens of SMS notifications a day saying I ha…
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One time verification code can't be sent from my bankHello, I'm having the issue with receiving one time verification code from my bank to sign int…
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New Sim card existing accountI can't activate my new Sim card says I need to contact customer representative
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I need to validate my ID, but chat is not workingI want to transfer my eSim to a new phone, but the following message is displayed: "Let’s mak…
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How to get into voicemailI never got a code for my voicemail
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Why are iPhone prices so high?Been in the market for a newer refurb iPhone 15 to replace my 11 but prices seem so out of touch co… -
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Configure VPN for mobile dataI bought my daughter a Shark phone, inserted the Fizz SIM card with a plan, followed the steps on t…
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New phone, esim not workingI bought a new phone and changed the sim to an esim. It activated on my new phone, but I still have…
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Discovery discount ended need to change planMy 6 month discount ended and I need to change my plan settings. Was getting unlimited text and ca…
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Want to change plansOffer on website for 25 gigs for $25. Dosen't say to only new members. Want to change to tha…
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faulty modemAs discussed in Chats (with FIZZ reps) since Sept. 25, my current modem has been problematic. a FIZ… -
priority?Discount sub brands usually have lower priority for data speeds than the main brand. Is there any d…
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used 10gb perksI used some 10gb perks last period and they still show up as used for my current period. I think th…
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EID questionHi everyone! I'm new here and I love the fizz community so far. Here is my question: My…
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WIFI CALLING availability!?We are in 2026. When do you plan do offer wifi calling? I see alot of old post that you mention you…
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$2 Rebate Still Available ?To my knowledge there used to be an upgrade for $2 rebate on the mobile plan, is that still availab…
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Restoring physical SIMHello, I'd lost my phone and so blocked it, then set up a different phone with an eSIM. Today,…
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Ontario: 40-100 gb plans40gb then 100gb, nothing in between. $5 between the two. I'd like a 60gb plan for +$2 of the 4…
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YouTube Kids Home Internet IssuesI live in Ontario and YouTube kids does not work on my fizz mobile phones because they are geo loca…
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Roaming US Virgin IslandsI was trying to find out if US Virgin Islands are included in the Canada+USA coverage area. All US … -
Data outside OntarioMy plan is for Ontario only, but I'm looking to travel to the west coast and really need data … -
Is there any timeframe for when Fizz might get Wi-Fi Calling?Was looking to switch from freedom to fizz but one thing holding me back is wifi calling as certain…
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SMS still not working ?Been almost more than 2 weeks and still no sucess in send or receive SMS messages. I know I posted …
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I have two fizz phones and I want to have just oneI believe I just have to use the "unsubscribe" feature. But here's the thing, the a…
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Will mobile data while roaming used through travel add-on in China bypass the great firewallI am travelling to China and would like to buy the travel add-on to use mobile data while roaming. …
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Travel Add-on, what does this mean please?With regards to travel add-ons, trying to understand what this mean please (example: France): '…
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