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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Referral Bonus is not applied in my transactionHello, I have a referral bonus of 100$. However, the recent transactions are applied to my credit c… -
can' access VM from abroad on the xxx-xxx xxxx number and VM pin change not workingI am in France with a Fizz data package. I am getting dozens of SMS notifications a day saying I ha…
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One time verification code can't be sent from my bankHello, I'm having the issue with receiving one time verification code from my bank to sign int…
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Referring a strangerIf I refer a stranger how much personal data is visible to each of us if they sign up with my refer…
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Can esim be installed when out of country ?Hello! I’ve got family flying in from overseas for the holidays and I’m wondering about Fizz eSIMs…
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see plan changeI submitted a change to my plan. Is there a way to see what the new plan is? I want to make sure th…
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Question for BC Users:Any Plans for Fizz to Route Western Canada Traffic Locally Instead of MontrealHi everyone, I’m a new Fizz user based in Vancouver, BC. I’ve noticed that all my mobile data traf…
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Fizz notified that Im entitled to a 500 MB plan upgrade.Fizz notified that Im entitled to a 500 MB plan upgrade. However when I tried to claim the upgrade … -
HELP...I lost my iPhone a couple days ago and my login info and EVERYTHING important in that aspect was on…
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Toronto downtownHow’s reception for you all around Toronto downtown? I was near king and Sherbourne yesterday and t…
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Fizz does Price Match: $29 for talk+text+25GB Canada-WideFizz finally matched the competitors' Black Friday / Holiday promotions. 25 GB of data + unli…
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Not receive incoming call.Since 2 days, our two phone number (Android samsung galaxy S20 and A14) with Fizz could not receive…
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Dec 7 data packs received 4x10 GB instead of 6x10GBI administer 3 lines for the family. On two of them we correctly received 6x10GB this morning, on m…
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Can I use my data from perks before I use my plan data or will it automatically use plan data first?If I activate a perk of data will my plan use that before the regular data?
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referral bonusCan I use referral bonus to buy adds-on?
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Referral page emptyWhen I try to see my referrals and referral amount, it shows that I have none. Is this a temporary… -
eSIM activation failed for iphone 17 proI transferred my phone number from android to iPhone and eSIM failed. Please assist as soon as poss…
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Why is the same plan more expensive if I switch? I was a little…
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Port Request Stuck for 8 Days - Need ResubmissionMy number port from Public Mobile has been stuck on "Activation Pending" for 8 days. I in…
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Adding bonus dataTrying to add a1G bonus to my plan but it doesn’t seem to take it. I’ve got one slot open a 2 activ… -
change default gift amountIs there a way to change the default gift amount?
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Stuck in activation pendingI'm stuck in activation pending and my number hasn't been ported yet.
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iPhone 17 Pro Max eSIM Activation ErrorI purchased an iPhone 17 Pro Max last black Friday but when I activated an eSIM in order to port my…
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Adding FriendsHello all, I’m not sure if this is the right place to ask this question, so please let me know if …
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Travelling to Europe soon. How do I forward my calls to Europen phone number or Voip number? ThanksTravelling to Europe soon. How do I forward my calls to Europen phone number or Voip number? Thanks
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I can only receive text but can not sendiPhone11 with eSIM, new activation with unlimited call and text plan. I can only receive text but c…
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