Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Referral Bonus is not applied in my transactionHello, I have a referral bonus of 100$. However, the recent transactions are applied to my credit c… -
can' access VM from abroad on the xxx-xxx xxxx number and VM pin change not workingI am in France with a Fizz data package. I am getting dozens of SMS notifications a day saying I ha…
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One time verification code can't be sent from my bankHello, I'm having the issue with receiving one time verification code from my bank to sign into my …
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Unable to view Overview, My plans, etc.Hi. I'll preface this by saying I've had an account with Fizz for over 5 years. Most of the time…
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International Calling Addon - Switzerland…not working. I added 250 of Swiss call minutes to my account 2-3 days ago. Reset my phone. Tried t…
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want to know when my cycle endsi would like to know when my billing cycle ends so i can add a new feature to have the billing at t…
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Travel add-on change from Zone to Country only ?was there a recent change to travel add ons ? The last time I travel overseas I'm pretty sure I p…
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I did not receive a pin to activate my voicemailHello, I'm having trouble trying to figure out the solution to my problem. I have not received a pi…
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One of my plans cant recieve calls from certain numbersI am expecting really important calls from doctors and ever since switching to Fizz they say they g…
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12 hours, haven't received text from current providerI entered account number, did everything. But still haven't received confirmation text. Plz help
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Fizz keeps closing my ticket - PLEASE ESCALATEI have been very happy with Fizz, but now I am having a big issue. When I signed up, I ported my nu… -
Stuck abroad with yes and no call forwardingBefore I traveled to Europe I purchased 500 minutes of long distance calls to England, I then forwa… -
how are the refurbished iphones? good recommendation?Hi All, I"m considering getting a refurbished Iphone from fizz. Just wanted to ask for peopl… -
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Can’t text or receive texts from people who are not using IMessageHello, I switched from Fido to Fizz. Everything is working well except the tai cannot text or recei…
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Going to spainAnyone tried the roaming data with fizz add-on or is it better got a dirt cheap esim plan? thanks! -
Old plan to eSimGreetings, I have recently purchased a much newer phone that dies not support Sim anymore. I wou…
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Error when transfer from esim to sim cardOn March 4th, I tried to transfer my service from Telus to Fizz using an eSIM. I installed the eSIM…
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Why does Fizz's switch to a new plan always fail in Ontario?This happened to me twice, and my other Fizz friends have also experienced this problem in recent m…
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Lost my phone... new phone is eSIM only.Can we keep our same phone number when switching from SIM to eSIM?
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20Gb Data Perks autoactivated...???I had 3 data perks of 20Gb each, still valid for another 72 days. While I was logged into my accoun…
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Spam call controlMostly all mobile plan have call control. How to set it up with Fizz..very frustrating Who to co…
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Rewardsi can you tell me how the upgrades work… i see these have $1 x 4 and $2 x 1 but i only have 3 slot… -
i saw an email about a new eSimDo i need to do anything? Or if my phone is working well i can just igore it… i am not homein QC an…
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@whizzcan you verify my simcard has volte enabled and propper imei attached
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volte please add capable phonesI have note 10+ and is volte capable with other providers sim card. when I insert fizz sim with red…
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I have a fizz mobile app but it seems like I'm alone in that category. Does anyone else have it?Even customer service didn't understand that I have it. Has the app been discontinued
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Failed to change the plan for four consecutive monthsWhat should I do if the plan has failed to change for four consecutive months? I have paid dozens o…
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