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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Referral Bonus is not applied in my transactionHello, I have a referral bonus of 100$. However, the recent transactions are applied to my credit c… -
can' access VM from abroad on the xxx-xxx xxxx number and VM pin change not workingI am in France with a Fizz data package. I am getting dozens of SMS notifications a day saying I ha…
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One time verification code can't be sent from my bankHello, I'm having the issue with receiving one time verification code from my bank to sign int…
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Mobie phone to be used in the United StatesDo we need to let Fizz know when we will be using the phone in the USA?
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over chargedmy account is closed and they charged me i m having hard times to contact them for refund how c…
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Should Fizz offer unlimited slow data?Hello, Fizz community! I noticed that Fizz offers generous data plans, especially at certain times… -
Rare questionLet's say I have two number: one is Quebec-only plan and another is Canada/US plan, now I leav… -
WiFi calling with ios 27.Looks like Fizz is finally getting wifi calling with iOS 27 update. I see the wifi calling toggle w…
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RCS and Wi-Fi Calling are coming soon.I was browsing on Reddit in the Fizz mobile subreddit when I came across a post from user u/bfurtad…
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Payment failure ?Hello. Today my father receive bank notification for succeed payment from Fizz. After that he rece…
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No Service abroadHello, I'm currently in Mongolia, and the Fizz SIM cannot find any cell service here for some…
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Adding additional planI ordered an additional SIM card in order to activate a 2nd line. But I am having trouble activatin…
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International Calling add on to China failingI haven't been able to call out to China even though I have a calling add on. The call simply …
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Important, need to know calls of 8 monthsIts beyond 6 months so I make the request here. Thanks
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Does Can+US Include calls from US to Canada and vice versa?Same question as the title. Wondering if I can be in the US and call home! Thank you.
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Can't send text messages to Canada while abroad??Good day! I am currently in Thailand and my Fizz eSIM is using the AIS network. I am receiving t…
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How does the fizz wallet workJust curious
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moving to a non subscription areaI subscribed in one area, moved to another subscription area. I am just curious but would they say …
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Roaming warning near the US border — should I worry about extra charges?Hi everyone, I went to Peace Arch Park this afternoon and received a text from Fizz saying: “USA …
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how can I cancel a trip add-on? I have been charged twice and one has not been approved with bankhow can I cancel a trip add-on? I have been charged twice and one has not been approved with my ban…
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Emergency Alert and LocationI got an emergency alert today from Alberta but I am located in BC. I did sign-up my mobile plan u… -
2 devices, 1 phone number possible?My mom hates technology and current neither has a cellphone nor internet. However her Bell bill is …
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Buying a preloved phoneLooking to buy a preloved phone to keep as spare. However, it appears the only options are to buy …
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How to gift dataCan seems to find where i can gift data to friends
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Why taking so long to get rewards?I purchased a phone last Black Friday, but the reward points haven’t been credited to my account. A…
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Brandon MB area expansions?Hi, I apologize if this has already been answered as I couldn't find anything on the forums …
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How to avoid getting Roaming Alert emails and text when you already have a planI received an email and a text warning me that I am roaming in the US. I have a Canada – USA plan. …
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Moving from Toronto to Montreal in the Canada/USA plan.I am currently in Ontario, but will be moving to Montreal in August. I have the Fizz 50GB 5G plan f…
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