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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Referral Bonus is not applied in my transactionHello, I have a referral bonus of 100$. However, the recent transactions are applied to my credit c… -
can' access VM from abroad on the xxx-xxx xxxx number and VM pin change not workingI am in France with a Fizz data package. I am getting dozens of SMS notifications a day saying I ha…
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One time verification code can't be sent from my bankHello, I'm having the issue with receiving one time verification code from my bank to sign into my …
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lost post/plan doesn't support callI made a post from my phone and it has disappeared. It was about trying to call a store from the T…
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what are the international rates callingdoes fizz has international rate list for calling?
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Plan Change Failure for Two Months in a RowHi everyone, Has anyone else experienced a plan change failure more than once? It’s been two …
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Upcoming 3-day unlimited data perkIs the upcoming 3-day unlimited data perk from Fizz valid for tethering (using the mobile hotspot f… -
X day left rewards : 1gig data in countriesHi, I have a rewards for 1 gig data in several countriee. I have as written " 31 days left&qu…
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Gifting data to daughterHi all, I've recently set up my daughter with her own Fizz Plan, as I thought it would be a grea… -
Question about 911If I don’t have any minutes or add on for calls in my plan, can I still call 911 if required ?
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Travel data perk applied but not workingI received the travel data perk recently, which is nice because it covers South Korea where I am vi…
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Roaming with Fizz in GreeceHello all, I'm thinking about switching to Fizz from Public Mobile. And i want to ask if i can roa…
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How is the coverage in Morocco? (travel plan - Data Only)Just curious to know how the coverage in Morocco is?
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How can I get calls while outside the county ?I will be traveling outside Canada for 3 months (In Europe and Middle East) and I would like to kee…
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A Better way of doing Security Verification to Change E-Sim?Good day! I converted my physical sim to an e-sim last week, then after a week, i have to sell my …
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physical sim to esimis it possible to turn your physical sim into esim since I am upgrading my phone and I want the sam…
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New November 4 10 GB fizz perks not working?Activated one perk today, listed as in use but it's not showing up in my available to use. Is it wo…
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problem with DTMF codesI never thought to try these before but today I called a place that was "press 1 for...".…
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Question about minutesSo I created a plan with no minutes in it but I bought a 60Min add on plan I tried configuring Youm…
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Payment failures?I was trying to make a purchase today but I found, strangely, I got declined I aslo tried three oth…
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Did someone get the 4x10GB data Perks?On Fizz site for Black Friday offers it's announced that we are supposed to receive 4x10GB data Per… -
So we get rewards points for answering a question under 5 minutes...?I know there are different badges but are the community forum points the same as the rewards? I hav…
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Cannot gift dataHello! I’d love to gift some data as I have quite a bit that I do not use but I’m having a hard tim…
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Shout out to the Fizz support teamI see that the Fizz support team gets bashed when things don't go the way of a customer, or the wai…
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Trying to buy a new phone with existing plan but it shows 35$ when my plan is $23I am trying to buy iPhone but this is very confusing, I am shown plans that are expensive than mine…
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What is the monthly charge when purchasing a phone?I'm trying to see the monthly charge including a refurbished phone, but it isn't clear what that mo…
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Payment methodsHello. I'm trying to get set to create a new account for a family member and getting it set for num…
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