My Mobile
Questions and answers about Fizz mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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One time verification code can't be sent from my bankHello, I'm having the issue with receiving one time verification code from my bank to sign into my … -
5G coming (Videotron has it in Montreal and Quebec city now)Fizz is next ? Can I say that ? -
If we add another SIM to the same account... Do we still get the 50$ each promo?If we add another SIM to the same account... Do we still get the 50$ referal each?
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New VoicemailIs there a way to integrate the old voicemail saved messages with the new voicemail so I do not nee…
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Cannot listen to messageI've just received a message, but I can't listen to it. The voicemail simply say: " you have 1… -
No network on my phoneI"ve been with Fizz with a month, and everything works fine, but since this morning, my networ…
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cannot activate sim cardJust received a new sim card to activate another unit , 3 in total but every time I get to the fina…
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Sim returned to senderHi. I have been waiting for my sim card but it turns out that it was returned to the sender last we…
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OverchargedWhat is goin on i have 50$ plan -5$ in perks and im still paying 50$+taxes instead of 45$+taxes and…
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My data is not working and I don’t know why.Hey, my monthly payment wasn’t successful last week but I rectified it the very next day. The payme…
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Sim livrée à la mauvaise adresseBonjour, ma sim indique livré, mais je ne la retrouve pas dans moi boites aux lettre. Je suppose q…
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Delivery Fizz sim card failedDear supportdesk, Thank you for the answer by email but the buyer is not responsible for the delive…
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URGENT - My Account Website is DOWN - CANT BE REACHEDI have entered my password to log into my account on the Fizz.ca website so that I can change my pl…
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Is it possible to have two phones numbers in one fizz account?Is it possible to have two phones numbers in one fizz account? I'm asking this because I haven't be…
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$1 Award not applied to my June 2021 billThe $1 award was always applied automatically to my mobile plan bill. However, it was not applied t…
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Data not working outside of Quebec on Canadawide planHey everyone! My partner is in Nova Scotia on a Quebec Fizz plan but she has Canada-wide but for so…
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Could I transfer my American number into a Canadian number, in order for it to be the same?I currently have an American number, and I was wondering if it was possible for me to keep that num…
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Tech Issue: Can't Access Voicemail Since June 9th 2021 Update.Greetings, A few of us at least have been unable to access our voicemail since the new system on Ju… -
Issue activating voicemail.I've added voicemail to my plan which came into effect over a week age, but after dialing (1) the s…
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Cannot hear my voicemail?When attempting to listen to my voicemails, I hear a voice that's different from the usual one. It …
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Can I use my SIM card with a Wireless Data USB Stick like HSDPA 7.2 mbpsCan I use my SIM card with a Wireless Data USB Stick like HSDPA 7.2 mbps
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Change voicemail numberHi I wanted to use another voicemail service then the one from Fizz but when I go in android to mod… -
Why is Fizz so broken and arrogant?Fizz has basically no way to get in touch with anyone regarding technical issues. It's extremely fr…
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Why can’t I suddenly make or receive calls or text?Out of the blue . tried calling with landline and I get a call can’t be completed at this time mess…
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No Service.. This is Seriously Messed UpHi, What can I do here? My new plan kicked in 5 days and just prior to that I lost my phone. So I …
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I just received my sim card. When I try to activate it , the web site seem to be inoperate...As I said why the site to activate my sim card does not work?
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New voicemail doest not workSince the new voicemail activation, i cannot acces to it. I press 1 and them a message indicate tha…
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Sharing line with SmartwatchDid anyone manage to activate their smartwatch by sharing your plan (line and data) with it? I'm l…Accepted Answer Closed Dominic L. #1933 12 views 2 comments 0 points Most recent by Dominic L. #1933 -
What happens when you run out of data?Sorry if this is in a FAQ, but I didn’t see it: if you run out of data, does your mobile internet j…
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