Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Referral Bonus is not applied in my transactionHello, I have a referral bonus of 100$. However, the recent transactions are applied to my credit c… -
can' access VM from abroad on the xxx-xxx xxxx number and VM pin change not workingI am in France with a Fizz data package. I am getting dozens of SMS notifications a day saying I ha…
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One time verification code can't be sent from my bankHello, I'm having the issue with receiving one time verification code from my bank to sign int…
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Why taking so long to get rewards?I purchased a phone last Black Friday, but the reward points haven’t been credited to my account. A…
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Brandon MB area expansions?Hi, I apologize if this has already been answered as I couldn't find anything on the forums …
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How to avoid getting Roaming Alert emails and text when you already have a planI received an email and a text warning me that I am roaming in the US. I have a Canada – USA plan. …
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Moving from Toronto to Montreal in the Canada/USA plan.I am currently in Ontario, but will be moving to Montreal in August. I have the Fizz 50GB 5G plan f…
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no email notice for $40 credit refer bonus?I refered my friend for signing up a mobile plan two days ago, but no any email notice. I know the…
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referral bonus noticeMy friend referred me on July 3rd, and I signed up for Fizz mobile plan using his referral code. I…
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@whizz please help stope my identity verification requirementsEvery time I change my SIM card I need to get my identity verified It is nonsense that this allows…
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Fizz should give points for every year after 5 :-)Fizz should give points for every year after 5 :-)
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Referral bonus plan changedI recently referred a family member, and they signed up for Fizz using my referral code. I understa… -
Bad signal at home and at work fizz offer no solution.Fizz confirmed signal is know to be bad at my house and at my work area and offer no solution to fi…
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Why does answering machine tell me my PIN is wrongmy Answering machine pin is incorrect Why does it keep telling me that
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new eSIM not workingHi I tried to upgrade my plan so I can call to the USA. But the new eSIM is not working on my devic…
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I got a new phone but not from fizz, I got a esim and it just won't connect, says emergency callsI got a new phone, it won't connect says emergency calls only. Or unreasonable. Please help m…
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Switching to partner networkDo calls/data drop when I switch from being connected to the Fizz network to a partner or Fizz EXT …
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Any code for getting $45 referrel bonus?I only got $40 and now no codes are working, wondering if anybody got $45?
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Roaming in the US?I’m a new fizz customer & I’m basically just wondering what the service is like in the US, I’m …
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Perks - Length of ValidityI have a perk in my account for 10 GB that I have not activated. It says it has "87 days left&…
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Back in Jan 2025 it was mention that Wi-Fi calling would soon be coming. We are June 24th 2026 and nThere are posts in January of 2025 with replies that say that Wi-Fi calling will be coming soon. We…
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My Phone&Device Plan is not activatedHi guys, I need help with this matter. I'm a returned customer to Fizz, when I placed this or…
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Quebec bonusQuebec plans currently say "50 GB free + $25 discount1 with code". Is the 50gb free recur…
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Does FIZZ shop restock restored phones listed as currently unavailable?The model I want lists (in shop) option with more memory but trying to select it returns "curr…
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2 payments or 1Hi My bf finally convinced me to change to Fizz. I just got the new phone and I just want to kno…
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Migrating from 4G to 5G : Only LTE AvailableGreetings, I've recently upgraded to 5G for my phone, and I own a Google Pixel 6a which sup…
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Why is my province im in not the right province showing on location?No idea how to fix
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How do I remove a phone number from my fizz account?So I just opened my fizz account after months as my data just stopped working. Then I found out tha…
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