Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Referral Bonus is not applied in my transactionHello, I have a referral bonus of 100$. However, the recent transactions are applied to my credit c… -
can' access VM from abroad on the xxx-xxx xxxx number and VM pin change not workingI am in France with a Fizz data package. I am getting dozens of SMS notifications a day saying I ha…
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One time verification code can't be sent from my bankHello, I'm having the issue with receiving one time verification code from my bank to sign int…
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Can esim be installed from abroad?Hello! I'm a student studying in Toronto, so I have a Canadian address and also a plan with Fi…
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EXT network at homeI just signed up for a trial. Based on the coverage page, I shoud be abe to access the Fizz network…
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Payment declinedHi guys, I’m currently in the states right now, I tired multiple times to get a new mobile plan a…
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Proceed to payment page won't loadMy plan is currently suspended and I need to make a payment. I continuously try to access the proce…
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reactivating mobile planinside "my plans" when i click the reactivate bubble, it takes me to "Check if your… -
The phone in my account is my old phone, how to update to my new one ?Hello everyone, Under my phone page, the phone is still my old phone IphoneX, But I have cahnged t… -
Roaming texts while in CanadaHello. I have a Canada coverage monthly plan and use my wallet to send texts (5c/text). In my wall…
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My e sim transfer is stuck on “Turn on this line- Activating” on iphone 17My e sim transfer is stuck on “Turn on this line- Activating” on iphone 17
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Offshore cruise ships roamingJust asking if Fizz is ever going to bring back cruise ship roaming. Under travel destinations Offs…
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How to transfer my existing phone number and my sim card to fizzHow to transfer my existing phone number and my sim card to fizz
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Need dataHi everyone, I need some data this month. Thank you in advance!! Code: EWLVZ
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tried to install esim card on my iphone SE, was rejected. Tried to order actual sim cardnot sure if order was placed, no acknowledgement
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new account, 4G available?Trying to set up new accounts, but have older phones and need the 4G option. The plans offered …
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Will upgrade from 4G to 5G be automatic?I currently have a 4G plan with 25gb monthly data which is more than enough for my needs. Any idea …
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I have a Quebec plan visiting Ontario for a week. How can I activate my phone in OntarioIs it possible to get that time in Ontario just for one week? How do I process?Tx
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Anyone else on a cheaper plan and not moving to 5GSo on my current plan I pay $25 a month - I get 20 gb a month and unlimited calls and texts within …
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Glitch in upgrade being applied?Have an account that has upgrade pending since a few months now. I forgot about it but is this a no…
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Add an eSim to my new iPhone but it is not activatedAdded a new eSim for my existing plan to a new iphone. The eSim status remain "Activating...&q…
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2 days no data or cell serviceSo I switched to the 5G plan, and it was supposed to change over on the 15th, and it did not the li…
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RCS support for iPhone usersI just received FIZZ 72.0.2 and happy to see RCS support for iPhone users has finally landed
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No more wallet prices for International RoamingFizz has stopped communicating pay-as-you-go (wallet) prices for International Roaming. You used to…
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Datta rollingO thougut data toll iveronky went for onemonth.. I have 250 GB thays mkre that say 80 twice
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How to witch 4G to 5G if we have an Iphone 13 Pro and upI wonder how do we change our LTE to 4G at 5G in the fizz settings.
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Refund process within 15 days and less than 50%I had joined fizz to try out the network as I heard that in Edmonton the network has improved while…
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Travel addon not working on iphone 13 neither 16Hi all We bought 1 gig of travel addon data, but does not seam to be working as i can not browse i…
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