Most Recent Discussions
My Mobile
Questions and answers about Fizz mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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can' access VM from abroad on the xxx-xxx xxxx number and VM pin change not workingI am in France with a Fizz data package. I am getting dozens of SMS notifications a day saying I ha… -
One time verification code can't be sent from my bankHello, I'm having the issue with receiving one time verification code from my bank to sign into my …
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Specific callers going direct to voicemailHello all, I noticed two instances where specific callers (Government institutions: RAMQ) go direc…
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SMS/phone calls when roaming in the USHello, I was recently in the US when I added 10$ to my "Wallet". However when I'm there,…
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Did not receive my sim cardHi, I ordered 2 sim cards, and tracking said it was delivered on 9th Oct and shown someone has sign…
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enable data in the middle of billing cycleHello, I enabled the data plan in the middle of my billing cycle. I received email saying that it w…
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Transferring number after activation?Hi, I’m moving from a bell corporate plan to fizz. I have an Ottawa number, but when I activated my…
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i locked my sim cardplease halp me
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How does the data rollover works ?hi, I was wondering, let’s say I have 3gig of data leftover after my month, the 3 gigs are transfer…
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I forgot my voicemail pin. How do I reset my voicemail pin?Don't tell me to go in manage plan, advanced setting it doesn't exist !
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Cellular Signal Not Available within Fizz Confirmed Coverage AreaI do not have access to cellular signal via Fido in a Fizz Coverage Area. Will I run into the same…
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I can't change my pinI can't get to the settings where I can change my pin and I can't contact Fizz. The chat button won…
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My payment is unsuccessfulHello. I have a problem with paying my mobile plane bill. I hadn't had changed my payment method, …
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Purchase done from credit card address to be delivered to coverage/subscription addressis that possible to do?
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My SIM card what should I do?I ordered a SIM card and when I tracked it is says it’s been delivered 2 days ago but I didn’t get …
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I need to change my credit card please !I need to change my credit card please
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Voicemail PIN change?i have forgotten my PIN to access my voicemail. My mailbox is full and I have no way to access it. …
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USA Data - Roaming DOES NOT WORKI'm currently in USA, calls and text work, but data DOES NOT WORK. Roaming is turned on. ATT is the…
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How many GB of mobile data I can transfer from 1st Fizz phone to 2nd Fizz cell ?Hi friends, I was wondering how much data in GB can I transfer from my plan to my wife's plan in a… -
phone swap ?How do I swap phone, can I trade my LG K 61 for an Iphone ?
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If I get an add on, Will it be charged only once or will it be added to my monthly plan?Let's say i have 500mo data montly. I pay an add on in october to get another 500 Mo will i be char…
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my mobile does not ring and shows a missed callit happens at least once a week where someone tried to reach me and my cell didn't ring. is it beca…
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internetHow can I take a inter break. What do I have to do, and can I do it from a certain date to to a spe…
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Lissa SolonHello i need your help for something so i just want to know why i can call people on my phone but w…
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Quelqu’un aurait des données en trop ?Allo mon forfait est a sec, je suis en séparation, je dois avoir acces à internet pour le travail …
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Frozen mobileI can't mange my account anymore. All I see is the "get started" page. I can't add minute…
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My phone suck-up 4 gig of data in about 30 min. How can i verify If I am the culpritI was using my phone as a mobile access point (connected with a user pass) and browsing with my lap…
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Frozen mobileI think my account is frozen. Can you fix it?I need to buy an add on
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Why do I NEVER get LTE, only "H+" in Ottawa/NepeanQ: why do I never get LTE data service in Ottawa/Nepean/Kanata ON? I only get H+ with data enabled …
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How do I contact fizz?I have contacted Fizz for problems. They fixed my mobile phone, cool. Same problem, but now cant fi…
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what happens to available data if i cancel data plan and reactivate data plan later ?i just want to have a data plan, no voice, no text. what happens to available data if i cancel data…
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voicemail PIN not workingI am currently in the US, and I am trying to access my voicemail - I keep getting alerts that I hav…
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