Most Recent Discussions
My Mobile
Questions and answers about Fizz mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Referral Bonus is not applied in my transactionHello, I have a referral bonus of 100$. However, the recent transactions are applied to my credit c… -
can' access VM from abroad on the xxx-xxx xxxx number and VM pin change not workingI am in France with a Fizz data package. I am getting dozens of SMS notifications a day saying I ha…
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One time verification code can't be sent from my bankHello, I'm having the issue with receiving one time verification code from my bank to sign into my …
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SIM card not working at allI activated and got the number and the plan and paid for everything I choose the network on my phon…
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I paid the « forfait » on my daughter’s account 2 days ago and the service are not back yet. Why?We did turn off the cell multiple time.
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Data connectivity in VermontHi i was in Burlington,Vermont yesterday and was not able to connect to data at all. I do have a ca…
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Cant fill my free bonus slotI have two add ons available and two lines with empty slots but dont seem to be able to add the dat…
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Activation PendingHi Phone Appears as "Activation Pending" even though I am able to make and receive calls
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No service in Terrebonne Qc?I have no service at my house in Terrebonne. How can I fix this. If i go to another city I have ser…
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Cant make or receive callsHi my coverage is Quebec, im in the US now, i cant make or receive calls, even though i have funds …
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How do I reactivate my wifi at the same adress without returning the modem?I have made a mistake by cancelling the wifi and would like to reactivate without sending the modem.
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Did you have any issues with your cell after the thunderstorm in Ottawa?In Orleans I made calls and send txt with no problem after thunderstorm. Fizz Data was on LTE+ or H…
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Samsung A03s or Moto G Power 2021 ?Hello friends, I need some advise cause I have to buy a new phone. Which one do you think is a bet…
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Samsung A71 update ONE UI 4.1Android 12just received the new OTA update ONE UI 4.1 Upgrade (Android 12) that is offering stronger privacy …
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Will i loose my Fizz Account + cellphone Number?I will be 10 months abroad (France), and I don't wanna lose my number (fizz account and points). I …
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Mobile Data is not workingWifi works, Texts work, mms doesnt work, mobile data doesnt work. I have created the APN properly a…
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SIM card deliveryHello, I ordered a SIM card back on the 16th, and on your website, it says the card was delivered t…
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Fizz EXT at homeI moved to a new house. At my new residence, my phone is showing that I am on the Fizz EXT network.…
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DataI am with Fizz since This morning. I listened Spotify for 40 minutes and, surprise! I used 1.9 Go o…
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mobil activationI'm a Fizz internet customer, for my mobil I'm with Videotron. How do I switch my mobil account to…
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Preloved phoneswhy do I still see one of my old preloved phones under my phones tab when I’ve sold this already an…
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Calls ending after exactly 10 minutes (revisit)I have seen mention of people having this issue, although sometimes with shorter amounts of time. A… -
What is happening? I'm on a call and then 3beeps and the line cut off.I'm working, the line cuts off all the time. I don't know what to do.
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Fizz took my money and didn’t got interneti tried to add extra data and everytime I try to make the payment I get this red message on the top…
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Losing internet connectivityJust moved back to Ottawa and losing internet while driving. Provider issue or something else? Roge…
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i need help, please!there is been an error, please try again later, since an hour when i'm trying to buy myself a new c…
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Preloved phone from FizzWhat’s the commitment on a preloved phone if you paid for it in full? Can you sell it or it must st…
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Does Travel add on data roll over to next month?I purchased a 2gb Travel add on last month but only used up a fraction of the data. Does this unuse…
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If I buy travel data from one country in a group can I use it in anotherIf I buy travel data from one country in a group (Italy/Europe for instance) can I use it in anothe…
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LTE not workingMy phone's LTE just stopped working. I can manually connect to 3g. Anybody else having this issue?
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Keeping preferential pricing when upgrading planHi there, was wondering if there is any way to keep my current preferential pricing when upgrading …
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