Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Referral Bonus is not applied in my transactionHello, I have a referral bonus of 100$. However, the recent transactions are applied to my credit c… -
can' access VM from abroad on the xxx-xxx xxxx number and VM pin change not workingI am in France with a Fizz data package. I am getting dozens of SMS notifications a day saying I ha…
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One time verification code can't be sent from my bankHello, I'm having the issue with receiving one time verification code from my bank to sign into my …
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change default gift amountIs there a way to change the default gift amount?
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I can only receive text but can not sendiPhone11 with eSIM, new activation with unlimited call and text plan. I can only receive text but c…
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Why is the same plan more expensive if I switch? I was a little…
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Unable to Activate eSimHi there, I tried to activate my eSim just now but it failed (I followed all the processes correctl…
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Unable to unsubscribe my new plan after unsuccessful transfer from other providerHello, I tried to transfer my number from another provider to Fizz, after I opened a new plan an…
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Can I get a 24 hours extension to my November payment?The due date for my payment is today, November 30th, but I can pay it tomorrow, the first of Decemb…
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No 5G on iPhone 15 Pro with Fizz + Frequent Signal Drops in VancouverHi everyone, I’m using an iPhone 15 Pro on Fizz and I’m not getting any 5G signal at all. Does a…
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Can I combine offers?Good morning @Whizz My current plan is 27.00 a month minus a 1.00 “upgrade” for a total of 26.00 a… -
what's going on with Fizz in 2023 ?My VoLTE migration is a mess and doesn't work. The new VoLTE card hasn't changed anything, I still …
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For users of the Brave browserIf you're having issues with buttons not showing up, etc., try turning off Shields. I wasn't able t… -
Regarding the issue of changing my data planThere is currently a half-month promotional offer for mobile plans. As existing customers, can we s…
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Changing Phones with e-simHello, I recently received a hand me down phone from my parents and was trying to find a resourc…
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How to get my PUK codePUK code for my sim
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Anyone has problem transferring number to Fizz today (2025/11/29)Tried to kickoff the number transfer from Fido to Fizz since this morning. The after I click on the…
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Number Port Stuck in "Pending Activation" for 2 DaysI'm trying to port my number to Fizz, but I haven't received the authorization code needed to compl…
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I started a new plan, but choosing esim incorrectly instead of physical simI started a new plan, but I accidentally choose esim instead of physical sim I did not activate th…
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Pending Activation HELPI went through the process of purchasing an esim and installing it on my iPhone. I got to the point…
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Transfer Initiated but nothing happenedI initiated the transfer after installing esim. Nothing happened and no text received from current …
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Black Friday Promo questionWhat happens if I change plan during the 6 month promo period (more/less data, Canadian wide to Can…
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Deleting voicemail because of spam callsI read in the forum that you can delete your voicemail by modifying your current plan and selecting…
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Get a refund for referral bonusYesterday, I prepaid for my previous plan. The payment was covered mostly by a referral bonus, with…
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I tried to call a number in another provinceand I got a text saying that "Your current plan did not allow you to complete this call. Pleas…
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I want calls to go directly to voicemailI have changed my plan to no data, no talk, no text. Just voicemail. Will this work?
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How can I extend current mobile plan?Hello! My current valuable plan / contract is going to end in next month, any chance to extend it? … -
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