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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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ChatWhy isn't anyone answering in the Chat section? I didn't have any trouble chatting with s… -
U.s dataI have a Canadian only plan I'm going to the states for a volleyball tournament for a few days…
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Level 2?What are the current bonuses for moving to level 2?
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Free data perk or travel add-on, which is consumed first?Hi, I will be traveling abroad soon. I purchased a travel add-on and noticed I also have a 1Gb data…
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Switching to new e-SIM only phone from current phone with physical SIM?Hi all, I'm about to get a new phone that only accepts e-SIMs. My current phone is using a ph…
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Love Fizz, But Need More Flexibility for Long-Time PlansI recently found out that Fizz now offers 5G, which is great to see. However, it looks like 5G is c… -
how much time to transfer a number to fizz?I submitted 2 hours ago, and showing nothing on progress, even the first step "Transfer reques…
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I can't dial any service numbers for utility companiesI am unable to dial any utility company. Many have a 310 number with only 7 digits. I can dial succ…
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Daily data usage counter in JanuaryThis is a follow-up to: https://forum.fizz.ca/en/discussion/2666708/usage-in-jan I am also seeing …
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Great customer serviceGood morning @Olive_Ref_V89H3 My costumer service with Fizz has been excellent, I was quite surpr… -
Why is it that my monthly fee is taken 2 days before it's dueI had an e transfer sent on 29th of December and Fizz froze 45$ of the 60$ sent to my account when …
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Awful customer serviceA mixture of incompetence and stupidity in one. Their customer service agent is telling me the mess… -
international texting (Costa Rica)Will I be able to receive texts and voice calls from Canada when I am vacationing in Costa Rica
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Request an eSIM not completingI am trying to get a new eSIM issued for my new phone. I have gone to My Plans -> Select My Plan…
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Pay per use rate for UAEThe travel add-on for UAE only has data. Can you use text or voice in UAE? What is the rate?
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Can't send sms - error 38Whizz, can you please let me know why?
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Usage in JanThe report says I have 0mb usage for every day in Jan. This is not correct. Is anyone seeing data u…
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My e sim transfer is stuck on “Turn on this line- Activating” on iphone 17My e sim transfer is stuck on “Turn on this line- Activating” on iphone 17
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Activation pendingRecently, I have ported from Fido to Fizz, but my activation is still in progress. It has has been …
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transfer from virgintransfer mobile from virgin
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payment failed.there has an error. please try again laterHas anyone encountered the same error where the payment cannot be processed? I contacted FIZZ, and…
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Number port stuck in activateNew fizz esim is registered and working but have not received text from freedom mobile. How do I ge…
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How can I enable the use of a international eSIM on my Galaxy S21 FE 5G?When I go to the COnnections in Settings, their is no option to add an eSIM or Manage eSims. From t…
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my qr code for esim is not scannable , there is no data !my qr code for esim is not scannable , there is no data !
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Problem with number porting/transfer from Spaekout- please help!Hi, I am a new Fizz user and wanted to port my number from Speakout. I was told by SpeakOut that th…
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