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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Porting number - how long?I signed up on Saturday, it’s now Monday, my number is still pending activation with fizz and Roger… -
eSim doesn't work with my phoneI try to transfer my number to fizz and use the number open the esim. but then I found out that my …
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Fizz EXT doesn't work in my phone even though with full signal (Richmond Hill ON)Just switched to Fizz for a couple of days fro Fido. Unfortunately the signal at my home (Richmond …
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Cannot sent text msgs after activationI have install and activated esim and transfered my number to fizz. Everything works except send…
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Wifi Calling on iPhone Setting MissingBrand new to Fizz, hoping to use wifi calling on my iPhone 15, but the option is now missing from m… -
I am not receiving some short codes from 2 banks ( 2FA works, but other applications they use)I have had 2 instances in past 2 weeks where I cannot get codes from 2 different banks. Most codes…
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Random call from different numbers.I have recently received calls from random numbers and saying that they received a call from my num…
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One travel - Two countriesHello! I'm going in December in Europe (France and Italy and France again) in a short time fr…
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how to fix message synchronization error in visual voicemailFor Samsung Galaxy, go to SETTINGS/CONNECTIONS/DATA USAGE/ALLOWED NETWORKS FOR APPS/VISUAL VOICEMAI…
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on your website its says no maximum data to gifti want to gift my daughter who is with FIZZ i have 2 days left before my end of cycle i want to gif…
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Referral bonuses disappearedI've been with Fizz since September. When I was porting in, I used my friend's referral c…
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HOW CAN I CANCEL MY PLANI DONT USE THE PHONE, I WANT TO CANCEL MY PLAN ASAP
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Expiry time/date for Unlimited DataYesterday, I looked at my account and did not see the expiry time and date left. However, when I se… -
Poor to no data downtown GatineauHi, I've been working at 140 promenade du Portage in downtown Gatineau for over a year and eve…
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1GB of Data for Use in Several Countires--no expiry date?!?The first time I noticed this perk in my account, it had an expiry date, so I put a note in my cale…
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Rollover Data to be used in USHi, I am planning a trip to US next month. My current plan is with coverage of Canada. So I am goin…
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Question about 911If I don’t have any minutes or add on for calls in my plan, can I still call 911 if required ?
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How could I confirm the iphone from Fizz website including nano-sim slot？I want to buy a iphone (iPhone 14 Pro Max) from Fizz website, but how could I confirm it including …
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Fizz might release 5G soonSince today's website update when you go to mobile plan you now see 4G next to Data If you ref…
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RCS Chat No Longer WorkingI switched to Fizz today from another provider and since switching, my RCS in Google Messaging App … -
Can gift received data be gifted?Can gift data received be gifted out to another account. -
Can payment method be removed.Have an account that we no longer need that keeps on renewing. Have tried to remove the credit card…
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imessage stopped workingMy imessage suddenly stopped working? There is a spinning gear next to my number on the imessage pa…
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Data rollover from perks / upgradesAs the title says. Does data from perks and upgrades on my plan rollover to the next month? -
How I encountered and solved the Mobile Plan Change FailureI’ve experienced the plan change failure issue twice this year, and both times it was resolved succ…
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