Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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LTE sets my location/localization in QuebecI'm in Ontario. When I use my LTE, I get French ads targeting those living in Quebec. Occasionally,… -
New prices for Alberta / British Columbia / OntarioProvince: Alberta / British Columbia / Ontario Coverage Prices: * Province: 11 $ was 6 $ * Canad… -
New prices for ManitobaProvince: Manitoba Coverage Prices: * Manitoba: 11 $ was 6 $ * Canada: 12 $ was 11 $ * Canada +…
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Humble Request to Remove Spam Label and Ensure Correct Caller ID for My Phone Number!!!!!Dear Fizz Support Team, I recently ordered a SIM card through your website and was assigned a new …
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Cellular signal boosterHello, There is a very poor cellular signal on my woodlot. I bought a cellular signal booster fro…
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HD Calling & HD+Hey guys. So, if I will be calling from Fizz to Fizz or Freedom/Videotron, will then only I see HD … -
Wrong plan showingMy account shows a 7$ plan with no data. I'm supposed to be on a 40$ plan with 40 Go i don't under…
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Managing an end user and applying perksI have had a Fizz monthly plan for many years. I manage the plan and my wife is the end user. We ha…
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Refund after using Fizz Mobile only for 2 days?Dear Fizz Mobility Experts, I changed from Bell to Fizz 2 days ago. After using Fizz for 2 days,…
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Receiving international calls while travelingHello everyone, I will be traveling to Belize (Central America) from Canada for a week and I would …
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Tried to transfer to eSIM, can't use my line anymoreI tried twice to transfer to an eSIM after getting emails telling me to change SIM. First time it d…
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New activation issueHi there, I'm trying to activate new SIM card with a new auto generated # After a few refreshes, I …
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How good is this phone serviceWhat kind of phone service do they actually give
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Warning! LTE coverage travelling in the USA is unreliableI just returned from travel in the States. I have a Canada + us plan. I was looking forward to seam…
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How the perks of free data are distributedI saw others showing up perks of free data from Fizz, but I didn’t receive any. I’m curious about h…
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Can the SIM card be reused after transferring to eSIMI transferred my old fizz sim to eSIM. I wonder whether the SIM card can be reused one day that I h…
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Roaming multiple countries in EuropeI will be traveling to France and Italy. Is there an add-on that covers both?
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eSIm not able to be activatedHi, I want to transfer my number from another network to Fizz eSIM. I scanned the QR code, but it s…
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VoLTE SIM is working on OnePlus 11 5GI was among the OnePlus owners, concerned about migrating to VoLTE due to the lack of formal approv…
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How does $1 upgrade work?I applied $1 upgarde to my plan and is still pending. How does it work? There are 3 spoaced udner u…
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Issue converting existing sim to esimI was trying to convert my existing sim to esim, after the 30 minute wait it an error message poppe…
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Did everybody get the new 5x 10GB perks?One data only account got this, other voice only account didn't. Speculating due to being voice onl…
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Travelling Time Zone ChangeI recently travelled to a new time zone within Canada, and the time on my phone did not update to s…
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Multiple voicemail greetingsHello! Does anyone know if I can record more than one voicemail greeting, please? I'm wanting t…
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switch e-sim to physical sim card !I bought a mobile plan with the e-SIM activation option! And it turns out my phone isn't eligible. …
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