Most Recent Discussions
My Mobile
Questions and answers about Fizz mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Fizz EXT at homeI moved to a new house. At my new residence, my phone is showing that I am on the Fizz EXT network.… -
DataI am with Fizz since This morning. I listened Spotify for 40 minutes and, surprise! I used 1.9 Go o…
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mobil activationI'm a Fizz internet customer, for my mobil I'm with Videotron. How do I switch my mobil account to…
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Preloved phoneswhy do I still see one of my old preloved phones under my phones tab when I’ve sold this already an…
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Calls ending after exactly 10 minutes (revisit)I have seen mention of people having this issue, although sometimes with shorter amounts of time. A… -
What is happening? I'm on a call and then 3beeps and the line cut off.I'm working, the line cuts off all the time. I don't know what to do.
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Fizz took my money and didn’t got interneti tried to add extra data and everytime I try to make the payment I get this red message on the top…
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Losing internet connectivityJust moved back to Ottawa and losing internet while driving. Provider issue or something else? Roge…
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i need help, please!there is been an error, please try again later, since an hour when i'm trying to buy myself a new c…
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Preloved phone from FizzWhat’s the commitment on a preloved phone if you paid for it in full? Can you sell it or it must st…
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Does Travel add on data roll over to next month?I purchased a 2gb Travel add on last month but only used up a fraction of the data. Does this unuse…
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If I buy travel data from one country in a group can I use it in anotherIf I buy travel data from one country in a group (Italy/Europe for instance) can I use it in anothe…
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LTE not workingMy phone's LTE just stopped working. I can manually connect to 3g. Anybody else having this issue?
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Keeping preferential pricing when upgrading planHi there, was wondering if there is any way to keep my current preferential pricing when upgrading …
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SIM card was not delivered + unavailable in stores. How do people actually get sim cards?I tried to order two SIM cards and it was marked as "delivered" but I never actually got …
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Is it possible to "escalade" the issue to higher level?Hi. I wanted to unsubscribe from my phone service, but then I decided to keep it, and I clicked &qu…
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I have a data plan but it isn't working ?I have a data plan but it isn't working ?
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I have a data plan but it isn't working ?I have a data plan but it isn't working ?
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I have a data plan but it isn't working ?I have a data plan should cover Canada but it isn't working how to fix that
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A call on Fizz to implement WIFI calling and textingHello @Whizz, does Fizz have any plans to enable WIFI calling and texting? It is an option with the…
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Fizz really sucks.This is the 3rd time I ask about the same question which is: "My phone number is unrecognized …
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Data not connecting while in the USHas anyone had trouble using data in the US? I have a Canda+US plan. Data was working just fine her…
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Lost phone visiting ontario. Can fizz send a new phone/SIM card to temporary address out of Quebec?Hi there, I lost my phone and am visiting Ontario for a few months. Im blocked when I try to buy a …
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change plan before next period of paymentSo I’m planning to go to the US the 20th may and I need to change my plan for canada + US, but wtv …
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Voicemail still inactive due to unrecognized number.I’ve just reactivated my account and have a voicemail in my plan but after dialing (1) the system t…
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Apple Watch serie 7Hi there, I am a long time client of Fizz and I globally love your service and want to stay. Howeve…
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Does Fizz now support wi-fi calling ?I’ve read that Fizz wasn’t supporting wifi calling in february 2021. l’d like to know if this situa…
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Travel to USHello I had purchased, 10$ data plan in USA, for my second phone, instead of my main phone number, …
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sharing dataI currently have a Samsung S20 and a tablet Tab A with a sim card in each of them. From my current…
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