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My Mobile
Questions and answers about Fizz mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Not receive SIM cardorder ID 696######### said delivered but not true -
Do I keep upgrades if I change my plan?I'll be travelling to the US and will be switching my plan to the Canada/US wide plan. Do I keep …
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Copy of sim card, un doublon de la carte sim en cas de perteHi, is it possible to have a duplication of my sim card in case I lose my phone in vacation, Est-il…Accepted Answer Closed jean-sebastien G. 50105 13 views 2 comments 0 points Most recent by jean-sebastien G. 50105
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How do I change my area code?When I try to change my number, I don't see an option to select an area code. How do I change my n… -
Have unlimited calls/data but I cannot make call - getting error "out of calls"I can receive but not place calls? I've been on Fizz for several months now and lately, I am getti…
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Payment issueHello, You charged me twice 32.72 $ 25.11.2021 for the phone number 5########## Please check this…
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How to reuse an old SIM cardIf I want to activate a new plan with a new profile, can I use an old SIM card? If so what will be…
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Changing plansI want to change to a new plan, adding increased data. My barebones plan is now $18 with discounts… -
Since I activated my cell I’ve been able to access my dataI recently had a problem with my home internet going down and I had no access to my cell data. So m…
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Installer nouvelle carte simInstaller nouvelle carte sim
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Refund issusHi, I received an email on December 4th saying that I received my refund, but I sfill haven't gotte…
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What is my PIN needed to keep my number but change carriers?I am no longer in Canada and I would like to keep my current number to use with a new carrier. Wher…
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Are referral bonus tied to a number/planAnyone tried to activate a new SIM in order to port the number over? If unsubscribe the first SIM …
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Level 6Could you please tell me what are gifts received at level 6? Thanks
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Working in Portugal not in Spain ??I activated the travel option for Europe. It worked in Portugal, not working in Spain. Why
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help me plzzMy 250MB for when i bought the sim fizz card is not working i even restarted my phone
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Bonjour, je viens de recevoir ma carte sim et j aimerais recuperer mon ancient numero de telephonehi , just received my new sim card, i would like to activate it but i need to get back my previous …
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How can I receive the text message from PayPal to validate my new phone number?So, I just switched to Fizz with a new telephone number, and I want to add it to my PayPal account.…
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When I click on see Travel Add on I do not see the International data plan pricesWhen I click on see Travel Add on I do not see the International data plan prices. It just brings m…
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Missing Referral Bonus - Not showing as pendigYesterday changed all our household plans to FIZZ as they have great promotion with Referral Bonus.…
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UK calling and Roaming pricesI was on your website today - but could not find any of the price options for calling the UK from C…
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phone connection suddenly died?Anyone else having issues with the mobile network on Fizz? I was mid phone call and it just died on…
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Absolutely desperate, last chance I give to Fizz otherwise I change supplier tonightLet me explain my situation. It's not complicated at all. While I was a Fizz customer, I lost my ce…
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Can a SIM card be shipped to the states for a Canadian that is there visiting family ?Hi ALL ! Can a SIM card be shipped to the states to a Canadian that is there visiting family for a …
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Using upgrade with "Beta" pricing accountHello! So i recently got the upgrade for the 1$ discount for my mobile and i was wondering if i wou… -
Samsung galaxy A52 5G doesnt have 5GHello, recently i got a Samsung galaxyA52 5G from Fizz but doesn't have 5G. I live in the downtown …
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RegisteredMy phone 438 begin, I don’t why does the landlines call my number and say it is not registered? tha…
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FizzHello, How much would the landline be if I already have fizz internet?
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Port out requestHi! I'm trying to port my number out to Virgin, as I'm now living in Toronto. Virgin says they can'…
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