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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Number port stuck in activateNew fizz esim is registered and working but have not received text from freedom mobile. How do I ge… -
How can I enable the use of a international eSIM on my Galaxy S21 FE 5G?When I go to the COnnections in Settings, their is no option to add an eSIM or Manage eSims. From t…
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my qr code for esim is not scannable , there is no data !my qr code for esim is not scannable , there is no data !
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Problem with number porting/transfer from Spaekout- please help!Hi, I am a new Fizz user and wanted to port my number from Speakout. I was told by SpeakOut that th…
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I'm not receiving a confirmation code from a US based numberHow can I get the number to not be "blocked?"
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Visual Voicemail When RoamingHow does voicemail work when I am roaming without a data package? I have an iPhone and set up visua…
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unable to transfer phone numberHi, I am trying to transfer my friend's phone number from Public Mobile to Fizz. However, I …
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Reactivate ported lineIf I reactivate with Fizz a ported line, can I use my old Fizz SIM or I need a new one?
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I bought travel pack for data already in Mexico. Why it does not workI bought travel pack for data already in Mexico. Why it does not work Packs activate in Canada wor…
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Can't send texts or make calls, receiving them is ok.I just signed up a couple of days ago. Text and calls was working, but the next day it stopped. R…
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Please unblock the voicemail app for GoogleUS accountsTrying to download the Fizz Voicemail app https://play.google.com/store/apps/details?id=com.streamw…
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I have to click send on 3 pages to gift dataI have to click send on 3 pages to gift data which is overkill. Suggestion to Fizz is to make it on…
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Voicemail won't enter when call comes from MexicoHi My voicemail works when someone calls me from Canada but when someone calls me from Mexico and …
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Group messaging issue - iphoneLast kick at things before I switch carriers after MANY years with Fizz. Had iphone 12 pro and used…
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Porting to FizzI just signed up for Fizz and got a new number to try out the service. I now want to port my Te…
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International callI just took 60 minutes in US and I tried to call, in US one hour later it is still locked. Any ide… -
The "New" 5G+ networkI switch from my previous service provider to Fizz 2 weeks ago or so. The first day I was manage to…
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is it a bug?is it a bug? "Customize your phone plan and enjoy 50% off for 3 months. Seize our limited-tim…
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“Customize your phone plan and enjoy 50% off for 3 months.” only to new subscriber?“Customize your phone plan and enjoy 50% off for 3 months” is only to new subscriber?
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cannot use data with Canada+USA plan, without turning on roaming on iPhonecannot use data with Canada+USA plan, without turning on roaming on iPhone While in Canada, I am a… -
Network Parameter config text received?I just received a text message to configure my network parameters? I have been on this 4G plan for …
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I get 1000 UK minutes every monthI get 1000 UK minutes every month, I have tried several times to actually use this add on and I am …
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Travel Add-On and Call ForwardingHi, I will be traveling mid-January for a 21-day trip to Martinique. I would like to buy a travel-a…
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Retry is not availableHello, I tried porting my phone number over 3 times, and it didn't work. Now it won't ev…
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Seems like very poor signal strengthAnyone else in Spruce Grove having very poor service. Can’t get texts to send.
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