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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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affordable VoLTE Fizz friendly phonesWhat budget phones work with Fizz (now and after August 1). Moto G Play seems a reasonable option … -
no voicemail but wallet charged for unanswered callHi, I have a data-only plan; no minutes, text, or voicemail. I see two calls charged to my wallet …
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New phone not showing under "My phones"I got a new phone over a month ago -- I wasn't able to purchase it through Fizz as I kept getting a…
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Travel add-on in CanadaMy coverage zone for calls and texts is in Quebec only and I need to make a call to someone in Onta…
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how to enable automatic payments?Im not sure if its done automatically but I would like to have automatic payments enabled, how can … -
Carte ESIMJe pars en voyage en Espagne et je veux avoir Carte ESIM. Comment ça fonctionne? -
Why can't I answer the call?Sometimes I can hear the incoming call ringing, but my iPhone 13 is stuck. There is no answer butto…
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My active is not active yet?I am try to port my old phone number from previous company. why is that? it is not happening. I ans…
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Can I change my plan if my account is suspended?I waited for the freeze period to end and didn't renew my current plan, thinking I could change whe…
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Using up the refer-a-friend creditsGuyss, my ref. credits have been collecting. They dont auto-apply to your account, or how does it w… -
Appels et textos hors zone de couverture.Bonjour, après de multiples heures à tenter de comprendre comment les trucs fonctionne, c'est tou…
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VoLTE compatible phone for 1$, but taxes ...I have an offer from Fizz , that I can get a "preloved" phone for 1$ to replace my not Vo…
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Confirmation of set-up, Sim Activation & Phone # transferHow do I confirm of set-up account, e-Sim Activation & Phone # transfer?
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Still No SIM After 2 OrdersI ordered a SIM card twice. The first one never arrived. I contacted support last week, and they le…
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Cannot load up fizz loginHello this has been happening to me since January 2025. Everytime I try login to my fizz account i…
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sign up proceduresI am not clear if I can use the sim card in my present phone. I want to keep my phone number. I wa…
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RCS not functionning on new phone, was working previously with same simHi Folks, I have been on Fizz for almost five years now and I need your help with a problem I cann…
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Moved: J’ai besoin d’un nouveau SIM carteThis discussion has been moved. -
Just opened a new plan with a new number and looking to port my existing numberHi! I started a new plan with fizz this evening with a new phone number. I assumed that I would be …
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Did not receive a message from my current provider to confirm number transferI switched from Fido to Fizz on Monday with an eSIM activation and the intent of keeping my old num…
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Going from 250mb upgrade to 500mb upgradeAs the title says, I have just hit level 2, and I wanted to change the 250mb upgrade to the 500mb u…
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Moved: Data giftThis discussion has been moved.
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why I didn't have Perk 50GB?does anybody know ,why I haven't received the PERK 50GB . does anybody know the reason? I jus…
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When will my data work?I have the Quebec coverage plan, I was camping outside the coverage area (in ontario) , and I just …
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