Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Lower my plan costHow can i lower my plan costs monthly -
Retried Tranferring Phone Number - Need to Verify Again?Hi :) Like the title says, I tried to transfer my old phone number when I got Fizz, but it didn'…
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Travel add-on for Madeira and AzoresHi, I will travel to Madeira and Azores. These are small islands in the Atlantic Ocean. These are …
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Accidentally deleted esimHi, after I received the instruction email, I tried to install and activate the new esim card, but …
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Activation Issue - eSIM Not Properly InstalledHi, I want to transfer my number from another network to Fizz eSIM. I scanned the QR code, but it s…
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I lost my sim card. Can I get an e-sim instead?The only option I see on my account is to order a new one for $15! -
Fizz System Kept Failing to Process Plan ChangesI am extremely frustrated with your billing system. Your service advertises that users can change t…
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Unable to call British Columbia from Manitoba?I need some help figuring this out. I am temporarily traveling within my coverage area (Manitoba) m…
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Asking again in case something has changed: transfer number to a new account of a grown up childThis question was asked before in 2023, and the case was closed, but I want to try again, in case s…
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Does a phone have to be paid off to transfer the number?Hi, I am helping my brother transfer his son to Fizz. I created an account for his, used my brother…
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7GB option added back for all province except QuébecThe 7GB option added back for all province except Québec the 7GB is 6$ the 50Gb is 10$ Up to you wh…
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Getting H+ only instead of LTEI am having this issue since last week and I live around Ottawa-Gatineau region. There are moments …
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How to get a proof of Phones # with address or InvoiceI must prove to Equifax that this phone number is mine at my address. Normally that would be an Inv…
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Need to Set-Up a New Account using a Used Cell-Phone.Need to Set-Up a New Account using a Used Cell-Phone.
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$13 for 20GB plan is available againthe banner says only until March 24, but website and account show the plan as available. Hope whoev… -
Trying to add a second line.I tried to add a second line to my account a while ago, and my wife wasn't sure about going ahead w…
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Free VoLTE sim cardHi, I don't have the free VoLTE sim card perk, but my sim card doesn't have the lightning bolt. …
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Roaming to multiple countries on the same trip...how many add-ons do I need?I'm very familiar with eSIMs and may well use them on this trip. But… Fizz travel add-ons cover the…
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Quebec coverage only and travel to other provinceHello, I have a quebec only coverrage plan 14$/month for 20GB data only. I feel this plan is perfec…
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iPhone Users: Does VoLTE Work Smoothly on Fizz?Hey Fizz community! 👋 I’m using an iPhone and wondering how well VoLTE works on Fizz. I know Fiz…
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Why don't I have coverage at Toronto Pearson?I have Canada coverage and am from Montreal. I have coverage in Ottawa but when I had a layover at …
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Have long standing sim need new esim!Hiya- I have had this new home my American father gave me since Christmas. How long until I can g…
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Quebec users are ignored by Fizz promotionsHello @Whizz, By looking at the current prices and the recent promotions made for other provinces, …
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Someone please help meI have been unable to send or recieve any picture messages. Why is this? Does anyone else have this… -
Samsung S10e and VoLTEHi, Just to make sure before buying a new phone just to be compatible with Fizz volte. I have a sam…
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