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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Any tips other than Add on for my US travel later this week?I am going to travel later this week to US and I thought I changed my plan to US+Canada which clear… -
Bixi promo code still not workingHi everyone, Inputting the bixi code still doesn't work for me, I know they corrected it a few day…
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Bixi promo code not workingWhen I input the promo code from Fizz to buy a Bixi seasonal pass, I am getting this error "So… -
Problem Buying a New Phone with Full PaymentI have tried to buy a new phone since last Thursday. I wanted to pay in full and reached the payme…
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My account was suspended as Fizz declined my payment and now I loss my numberI renewed the credit card linked to my Fizz account and tried to update my payment method, but Fizz…
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How to become grade 2?Thanks How to become grade 2? -
How long do tickets take to resolve?Greetings, I'm having issues with my addons, they've been charge to my CC but haven't been applied …
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Multiple invoice with the same date in Transaction HistoryHi everyone, I was wondering if this is a known bug or something. I noticed that in my Transaction … -
I have 60G data,but it's not working!it's so slow and I can't even open Google maps to find my wayHello! I have 60G data remaining in my account ,but it's not working! it's so slow and I can't even…
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Referral bonusses - Do they apply to all plans in my accountsQuestion about referral bonusses. If I have multiple plans in my account, do they apply to all of t…
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Fizz Rewards Not Updating – Normal?Hey everyone, 👋 I’ve noticed that while my forum posts still earn points, they’re not being adde…
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I requested Data as a gift and it applied to other line on my accountI have two lines on my account. My personal line ran out of data so I requested data from a communi…
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Not receiving points and badgesA few months ago I contacted support because I wasn't getting account points for different actions,…
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Unable to view Overview, My plans, etc.Hi. I'll preface this by saying I've had an account with Fizz for over 5 years. Most of the time…
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How to update credit card informationHello. I'm a student. My parent who lives in a different province than me pays for my internet usin…
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Just changed my payment method account says suspended how do I make the charge go throughPlease pass my payment and unsuspended my account
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Is there a limit to receiving 200 points per refferal after 25 refferals?I recently completed a refferal and I received the credits, but I didn't get the 200 points. Please…
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Didn't get the 2 years badge nor the pointsI was supposed to get my 2 years badge over a week ago but didn't. Is this normal? If I have to wai…
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Could you confirm the points assigned with the Flame badges are not converted into rewards point?As title says, could you confirm that the points assigned with the flames streaks are only forum po…
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Missing confirmed referral pointsFizz rule: Earn 200 points for every confirmed referral. Has anyone experienced the same issue as …
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Can I have the be one of your customers?I want to be one of your subscribers
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Getting rewardHello, I tried to post answers on the forum to get the reward associated but it doesn't seem to wor…
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Different point count in customer zone and forumI'm wondering about rewards points I have. When going into my forum profile, it reports that I have…Answered ✓ Closed MobileFizzer_VBMV6 102 views 15 comments 0 points Most recent by alexanderluo10890
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Swap upgradeI tried to swap an upgrade using 3 different browsers, but it is not allowing me to. It is not the …
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Where can I see international call minutes?I have opted in for international call for a country that gives me 1000 minutes. I believe Fizz web…
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