Most Recent Discussions
About my account
Anything and everything about your Fizz account: settings, the My Rewards program, referral bonuses, etc.
Discussion List
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How can I associate BIXI account to my Fizz account ?There are a lot of perks for BIXI that Fizz provides. But I don't know how to activate that or merg… -
Contact Fizz?There is no way to contact you guys. I’ve been charged twice on my account and I cannot find a sing…
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change planI would like to change my plan for next month, but i can’t because i have this message : "No c…
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Modem return - inaccessibleI have cancelled my internet. I left my matrimonial home June 17 from an abusive situation. I canno…
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Activation isn't working - "Unfortunately we couldn't save your previous selection"Hello, I am getting the message when I try to activate my SIM card: "Unfortunately we couldn't…
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My account is still not activatedAfter I got confirmation of my payment and confirmation of my account activation, it’s still not ac…
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jais du parainage et je nais pas mes mon exate sxenple jais parainer 5 persone a 50 dolard et on midjais parrainer 5 personne a50 dollars et on me die que jais en banque 200 alore que je devrais avo…
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I was charged twice... but haven't even used Fizz YETHello. The situation is particular, because I set up an appointment and paid for it on May 28th. I …
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Transfert contactsBonjour, mon amie voudrait acheter un forfait et un cellulaire avec Fizz. Est-ce possible de faire …
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May I have an extension for the return of my modem?When Canada Post scanned my barcode for return of my modem, the reply was "Communication Error…
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Impossible to reach CHATI've now tried almost daily over the last week, and while I see the ? in the lower right, and am pr… -
Why did you suspend my account when I had money in my account? This is the second time.Please cancel my account as of the 31 July 2020. For the second time you suspended my service when …
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Bonjour. Mon Internet mobile ne fonctionne pasMon Internet mobile ne fonctionne pas
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How can I cancel a payment I made by mistake ?Hi, i wanted to pay for my Internet and instead payed for my phone… Called my bank and they can’t …
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I can’t change my phone plan.So basically I was planning on going on a trip during the month of June. But because of some issues…
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Mobile Data problemHi! On my account it says that I have no more mobile data as you can see in the picture bellow. How…
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Account accessDear Fizz, I have bien trying to log into my account for the past 2 days to pay my bill. Your site…
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Phoning and texting in the USI just got an email that as of July only the LTE data network will be available in the US, does thi…
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I require to change from Fizz to Videotron?No hotline create a lot of problem. I received a confirm 2 weeks ago. Until now, I still stuck with…
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Are other Long-term Fizz customers being treated as badly by customer service as I was?I travel to the US and all over Canada extremely frequently for work, so when Fizz launched, I sign… -
Referral bonusHi, I have already some amount sitting in my referral bonus. Wondering, if i'm going to activate ne…
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Delete credit card from my acountDelete credit card from acouint
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forgot email address associated with my accounthi i opened my fizz account with a email account designated for this i dont use it otherwise and i …
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Do you lose your My Rewards points on unsubscription?Hello, I've been a Fizz member for more than 2 years using a Home Internet plan and gained many poi… -
Redeeming Mobile Bill Rebate PerksHi, I recently started a mobile plan with Fizz and want to use one of my rebate perks that I got fr…
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Problème d'accès au réseau à l'intérieur de la couvertureBonjour, Lorsque je suis à l'extérieur de la grande région où j'habite, à l'intérieur de ma zone …
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$40 rebate perks for internet planIf I sign up for the internet plan can I apply both perks right away when activated or do I need to… -
Why was I charged another month..?I've ended my membership and you still charged me for another month...??? WTF.!?!?!?!
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Acces network inside coverage areaHello, When I'm outside the large area where I live, within my coverage area, I have network bars…
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Call to FranceHi I bought an extra 8$ option to have 60 min to Call France. I only used few minutes, and I don’…
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