About my account
Anything and everything about your Fizz account: settings, the My Rewards program, referral bonuses, etc.
Discussion List
-
I have home internet account, want to add mobile plan AND use $50 referral, no place for code?I have a SIM card I ordered a couple of months ago. Also tried opening a new and separate account, … -
J'ai été facturé en surplus de $15,17 J'aimerais savoir pourquoi.J'ai été facturé en surplus de $15,17 ce mois-ci, j'aimerais savoir pourquoi. -
Mode de paiement refuséBonjour, j'ai actuellement un problème avec le transfert de ma ligne de mon fournisseur vers Fizz. …
-
nouvelle messagerie vocale problème d accèsBonjour depuis que vous avez-vous changer la messagerie début juin je n arrivée plus à avoir acces…
-
Questions about my billI have been charged $17.08 for my cell phone since 2019. But, from May 21 2021, you charged me $2…
-
Mobile upgrade for a $2 rebate only appears as a $1 rebateI received an email detailing my latest mobile rewards that shows I have an upgrade for a $2 rebate…
-
How do I unsubscribe if I haven't received my equipment yet?I would like to unsubscribe unless I can find a way to get my equipment today.
-
MY Account DOWN on Fizz.ca WebsiteI just realised I posted this in the My Mobile section of forum, probably the wrong place so postin…
-
How do I unsubscribe?I tried to manage my account but I don't see the unsubscribe button. According to Fizz FAQ, it shou…
-
I am having probleme loging in to my other account ?I can not log in to my other account and i want to change the email adresse of my other acount.
-
How can i Take a appointment backHow can i take a appointment back.. for my installation ...? -_-
-
ClarificationI must inform you that the claim I made a few minutes ago is not applicable. My daughter forgot to …
-
Can I suspend my account without unsubscribing and losing my benefits ?I am leaving Canada for 3 months at the end of the month. I'll be returning my apartment but still …Accepted Answer Closed Alexandre S. #38400 41 views 3 comments 0 points Most recent by Alexandre S. #38400
-
No internetMy internet has stopped working. I unplugged, checked the coaxial cable, did the factory reset. It …
-
International TextHello, I'm supposed to travel to Colombia for family purpose and I am supposed to receive some text…
-
Technical issuepI had issues with my line after payment and missed two days of usage with my phone until technical …
-
Can't access user account page (zone.fizz.ca)Step 1 : login Step 2 click on account in top right (or I think even get auto redirected there) Ste…
-
Authenticator drove data usage very highI downloaded an authenticator for my zoho accounting software.It seems thta it drove my ata usage t…
-
can't connect to cell, only wifiThe data usage suddenly shot up, and would only let me coinnect to wifi. I don't know why. I delete…
-
What can I do that I can't see my plan? When I try loggin in to my account it comes up that an errorCan anybody please answer?
-
i need to complete my account informationyesterday i started my account and i need to complete
-
Do you loose your applied upgrades (My Rewards) when upgrading internet plan?Is there a way to keep applied upgrades from My Rewards if I upgrade to the "120Mbps at 50$ pl…
-
My account not working?Hello! I have an error message when I try to login. When I try by using Google, it gives me "T…
-
Is it better to add spouse to my account or to "refeer a friend"?I have Fizz Home Internet for about a year and I've decided to move my number to Fizz Mobile as wel…
-
I cannot find make my monthly payment buttonI had a payment issue due to not changing my billing address at the bank after moving but now it's …
-
Log in my accountI am trying to log into my account and when I try, this message appears. I can't even enter my pass…
-
Possible bug - ReferalHello there. The referal bonus is now supposed to be 50$. The email I received today said we would…
-
helpppp!!!Hello, I would like to contact the customer support, regarding my account at Fizz. I had to cancel …
-
How to comment back and how to get pointsI dont understand how to get points by the community. It says that you have to comment back to a pe…
-
PerksHello, I'm a level 10 and have a lot of perks. I wanted to apply my perks to all my devices but ca…
Howdy, Stranger!
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.
Helpful Links
Community user GuidesSolution Hub
How the Community Hub works
Earning Perks when participating
Service Status
