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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Why is my payment always declined when I activate my Fizz card?I have used two Visa debit cards and neither of them works. I'm pretty sure there's nothing wrong w…
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Payment declined for purchase a second add-on of callingI run out of my first add-on of calling, $3 for 60mins. And then, I was trying to purchase another …
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IMEI of dead phoneHi, my cell phone bricked, and I need imei to fix it I put the fizz sim into a temporary phone, …
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How to Level Up from Apprentice 1/5 to Apprentice 2/5?Any tips would be appreciated, thank you!!
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Lost my phone - Impossible to activate new SIMI lost my phone around 2 weeks ago. After hoping that it would turn up, I finally gave in and bough…
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Got "No usable data found" after scan eSIM QR code, resulting can't install eSIM, iPhone 13 ProGot "No usable data found" after scan eSIM QR code, resulting can't install eSIM, iPhone …
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1st Month BadgeDidn't receive this. It's days past the one month anniversary. Should I just assume it's delayed? O…
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Physical SIM card activation failedAs a new customer, I've received my physical SIM card today. Half way during the activation process…
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FIZZ CHARGED ME EXTRA MONEY 🤯 VERY DISAPPOINTEDMy original plan is $18.08, I changed the plan to $10.17 on Dec 18th and recieved an email for the …
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Can I not add fizz as a payee to pay my bill? Or use PayPal?Why can’t I add fizz to payee at bank to pay bill or use PayPal I have no way to pay my bill as I h…
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Unable to login, get error ''We found some errors. Please review the form and make corrections.''Hello, For sometime now I cannot login to my account with Chrome on the website. I get the follow…
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My connection streak 🔥Can anyone tell me what "my connection streak" is all about? I currently am at 14 days st…
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When will be get a mobile app and a site on pc that doesnt crash or is just buggy all the time🤔When will be get a mobile app and a site on pc that doesnt crash or is just buggy all the time
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Why my credit card doesn’t work?I just bought a SIM card and I tried to activate it but my credit card doesn’t work (it is a France…
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$1 rebate does not apply to my billI applied for $1 rebate a long time ago but realized it has already been applied to my bill.
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eSIM installation issue - QR code direct wrong devicesHello, I am experiencing an issue with my eSIM installation. The QR code from the "Install…
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Referral Bonus DisappearedFour days ago I got an email telling me it had been unlocked and now it's just…gone. Does this happ…
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Sim Card for use in the USDo the SIM cards that you sell at Couche Tard work in the US?
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What Happens to My Current Number If I Change It to a New Number?Hi everyone, I’m considering changing my number to a new one on Fizz, and I was wondering what happ…
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Crossed Wires?When I first tried to activate my account and it wasn't working properly, I very briefly stuck my s…
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Where do I ask my question regarding changing credit cardI would like to change my credit card from which payments are taken out to a new one
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Can I use my referral code for a new phone and sim ordered for a charity I am involved with?Can I use my referral code for a new phone and sim that I ordered for a charity I am involved with?…
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Change usernameHello, someone can tell me how to change my username of the forum?
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