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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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travel add onsIf i buy minutes of travel add ons for my destination, do i have to wait to be there to buy them, o… -
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How to remove voicemailHow do i remove voicemail, i Googled it and there is no manage this account option and under change…
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Ticket replyHow can we send a reply to a message in a ticket. A customer agent sent a message asking me for the…
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Point systemsHi! I'm a bit confused with the point systems. I see there's one point system with levels…
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Referral bonusCan I transfer my referral bonus credit to another fizz member? -
Can't access live chat to verify my infoTrying to change my sim as I got a new phone but it says it have to chat with an agent. Live chat b…
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Fizz referral new condition, what do you think of this recent change?The monthly plan selected by the new Fizz member must be at least $20, before taxes and after appli… -
Not able to activate SMSSince I migrated to Fizz from Bell. I never realized that I used Data to send txt (most likely I se…
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Txt sent in Canada is no longer free?Hello, I notice lately when sending a txt. -I must have data to send it if there is no data, txt NO…
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Is the bonus code for referal is 40$ or 25$ ?Is the bonus code for referal is 40$ or 25$ ?
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2 months wait to get the discount upgrades,after subscribing to internetwhy I must wait for 2 months after subscribing to internet, to get the discount upgrades apply?
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Removing unlimited minutesHello , i joined fizz and accidently added unlimited mins which i don't require . Now when i g…
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billing IssueThis the second month I have been charged 40$ instead of 35$ When I sign up for the service was me…
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Payment cycle?I just made a payment today, March 15, to reinstate as a suspended mobile service. I received a con…
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At login the system says my email is not recognizeswhy does it keep not recognizing my email at sign in
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Does Fizz sell a data only add on (internet) so that i can equip a tablet with its own data ?I have several devices. I would like to have internet access on one without having to also have my …
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Refund Issue After Failed Number TransferHi everyone, I’m posting here because I’m extremely frustrated with how my refund request has be…
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No option to use a joker?Am I missing something? Why don't I have the option to use a joker?
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JokerWhat is joker? What is the purpose to use?
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My Benefizz badgesCan you accumulate the Benefizz badges and their associated points more than once? My account is c… -
Level 2 reward of 500MB dataHow do I activate the 500MB reward when I have achieved level 2. Do I need to remove the 250MB rew… -
They closed my ticket, but I still can't access my account. Help.I've been unable to access my account online since late November 2025. After repeated attempts…
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