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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Not receiving points and badgesA few months ago I contacted support because I wasn't getting account points for different actions,… -
Perks rebate for Refurb phone?I have been with Fizz for a while My perks has always been the 20Gg extra on my mobile plan that I… -
Just changed my payment method account says suspended how do I make the charge go throughPlease pass my payment and unsuspended my account
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Is there a limit to receiving 200 points per refferal after 25 refferals?I recently completed a refferal and I received the credits, but I didn't get the 200 points. Please…
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Didn't get the 2 years badge nor the pointsI was supposed to get my 2 years badge over a week ago but didn't. Is this normal? If I have to wai… -
Could you confirm the points assigned with the Flame badges are not converted into rewards point?As title says, could you confirm that the points assigned with the flames streaks are only forum po…
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Request for a full refund!Hello Fizz Support, I purchased a new SIM card ($15) and subscribed to a $41 monthly plan, but m…
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Missing confirmed referral pointsFizz rule: Earn 200 points for every confirmed referral. Has anyone experienced the same issue as …
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Can I have the be one of your customers?I want to be one of your subscribers
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Getting rewardHello, I tried to post answers on the forum to get the reward associated but it doesn't seem to wor…
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Different point count in customer zone and forumI'm wondering about rewards points I have. When going into my forum profile, it reports that I have…Answered ✓ Closed MobileFizzer_VBMV6 100 views 15 comments 0 points Most recent by alexanderluo10890
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Where can I see international call minutes?I have opted in for international call for a country that gives me 1000 minutes. I believe Fizz web…
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Fizz data-only plan from $7Hope I am not running afoul of any forum rules, but since I am not advertising "other" pr…
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How to use a joker?Anybondy knows how to use a joker? i missed a day to get the 90x days flame badge -
Why the web app of FIZZ is so hard to useNo matter which browser you use, no matter on computer or cell phone. The web application will hun…
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Why Is Activating a New Fizz SIM Card So Complicated?I wanted to share my recent experience with Fizz customer service, which unfortunately turned out t…
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Fizz Wants My ID and Credit Card… Just to Change My Email?!I thought changing my email on Fizz would be simple, maybe a confirmation link, a quick security ch…
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New iPhone with NO sim portHi Just got a new iPhone 15 that doesn't have a SIM port so only esim is an option. How can I co…
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Option of Global calling 1000minutesMy question is regarding this Global Calling option, can I call from US to another country chosen (…
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I NEED FRIENDSCan some people please add me, or teach me how to add them because i’m trying to get my badges to g…
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If I add money to the wallet,will it take from my referral money? Or charge my card? -
What is wrong with escalated support?Hey folks. I have been waiting for 7 days with zero help from support. My phone fell down a hole in…
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Can I get the 1st refer bonus when I am refered by my friend?Since it only shows inviting new members
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Is it possible to order a sim card online without choosing a plan?Is it possible to order a sim card online without choosing a plan?
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Do you get points when referral money is used?I'm not sure where the latest points came from, but it seemed like maybe it was from that. Except, …
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