Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
-
Multiple voicemail greetingsHello! Does anyone know if I can record more than one voicemail greeting, please? I'm wanting t… -
Quebec user - Can't recharge my wallet + Add-on 60 mins usage questionHi everyone, I'm a new Fizz user from Quebec and I have two questions I hope someone can help with…
-
Still not getting most pointsI haven't been getting most points and badges, Every time I comment within 5 minutes on new posts I… -
Unable to close unanswered support chatI reached out to support yesterday evening at 20:24, requested an agent, and received no respond. T…
-
Pending BonusesI have several referral bonuses listed in pending. I noticed that some of them have a specific date…
-
Moving one of my phone numbers(plan) to another provider.I have multiple plans for mobile on my Fizz account. I would like to port one of the numbers to ano…
-
911 fee in Ontario?Hi, I live in Ottawa and noticed I get charged 0.52 on my monthly bill for 911 services. When I si…
-
873 area code in OttawaHi, I understand that area codes are assigned based on postal code. I live in Ottawa and have a K1…
-
Single perk for 2 lines?Hi all, I have two lines on my account and both lines have phones that seem incompatible with volte… -
Travelling to EuropeDo I need to buy travel add-on (e.g 10G data) when i currently have over 50G? As i will be roaming… -
Just create a mobile planhow to get rewards to save my bills? -
Bixi promo code still not workingHi everyone, Inputting the bixi code still doesn't work for me, I know they corrected it a few day…
-
Bixi promo code not workingWhen I input the promo code from Fizz to buy a Bixi seasonal pass, I am getting this error "So… -
Problem Buying a New Phone with Full PaymentI have tried to buy a new phone since last Thursday. I wanted to pay in full and reached the payme…
-
My account was suspended as Fizz declined my payment and now I loss my numberI renewed the credit card linked to my Fizz account and tried to update my payment method, but Fizz…
-
How to become grade 2?Thanks How to become grade 2?
-
How long do tickets take to resolve?Greetings, I'm having issues with my addons, they've been charge to my CC but haven't been applied …
-
Multiple invoice with the same date in Transaction HistoryHi everyone, I was wondering if this is a known bug or something. I noticed that in my Transaction …
-
I have 60G data,but it's not working!it's so slow and I can't even open Google maps to find my wayHello! I have 60G data remaining in my account ,but it's not working! it's so slow and I can't even…
-
Referral bonusses - Do they apply to all plans in my accountsQuestion about referral bonusses. If I have multiple plans in my account, do they apply to all of t…
-
Fizz Rewards Not Updating – Normal?Hey everyone, 👋 I’ve noticed that while my forum posts still earn points, they’re not being adde…
-
I requested Data as a gift and it applied to other line on my accountI have two lines on my account. My personal line ran out of data so I requested data from a communi…
-
Not receiving points and badgesA few months ago I contacted support because I wasn't getting account points for different actions,…
-
Unable to view Overview, My plans, etc.Hi. I'll preface this by saying I've had an account with Fizz for over 5 years. Most of the time…
-
How to update credit card informationHello. I'm a student. My parent who lives in a different province than me pays for my internet usin…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.