I Cant access my Fizz account, after verified email .

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Meaw
Meaw Posts: 2
edited July 30 in Your Fizz Account
yesterday after verified the email for fizz acount , i couldnt able to get to my account page , ![](https://us.v-cdn.net/6032561/uploads/editor/16/qcn0p68m91wp.jpeg "")
just only this fizz account got that problem , i tried login by different devices , its still the same .
so i make another new acount just to see if it have same issue , the new account was fine , nothing wrong with the new one , i do need help with this issue , because i just paid for my plan , but now i cant access to my account

Answers

  • Whizz
    Whizz Posts: 25,566 admin

    Hello Meaw,

    I am sorry to hear you have encountered this situation.

    I have verified your email address, and it is still in pending confirmation. To assist you further, I will open a ticket with our technical team to request that they resend the confirmation email. We will keep you posted via email as soon as we have any updates.

    Thank you again for your patience and understanding! 
    Have a good one! 
    -Alexandra, Community Moderator

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