Rules of referral bonuses changed?
Why haven’t I received my referral bonus recently? Several bonuses have reached the date as marked but are still in pending status. Have Fizz’s rules changed?
Answers
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If memory serves, I don't have any pending bonuses anymore, when you look at your referral bonus history, it should show a date when the pending bonus will go to active. That should tell you when it should become available.
https://zone.fizz.ca/dce/customer-ui-prod/account/referral/historyThe official wording always was "at their two months anniversary', however, you used to get the bonus early after their second payment. Which is really after their first month and a bit. Maybe that had changed to match what always has been Fizz' original terms.
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@Mattw said:
Why haven’t I received my referral bonus recently? Several bonuses have reached the date as marked but are still in pending status. Have Fizz’s rules changed?Yes it is recognized/unlocked at the 3rd payment
When the invited person completes their third monthly payment, they will receive their referral bonus. From there, the referral bonus of the Fizz member who made the invitation will be applied on their next payment.
Source: https://fizz.ca/en/faq/what-kind-of-rewards-do-i-earn-for-inviting-friends
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Hello @Mattw
If you click on Referral in the blue board of your account section you will have a statement of your bonuses like this :
Notice that when a pending bonus reach the two months date required his status become received BUT it start to be used to reduce your forfait's bill only your next billing month . After it is used each following month until the balance will reach 0$.
An other thing to know about this is that you don't get points related to the payment of your forfait on your account when it is paid with your bonus. I hope it will be helpful.0
