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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Changing username of Forum AccountJoined recently and thought of changing my Forum’s username but I can’t. Is there a period I have t… -
non transfer sms receivedHi I'm trying to port from fizz but I have not the sms to authorize the transfer of my number to an… -
Can not order sim cardI live in Ottawa, I want to first order a sim card before a getting a plan (just like my friend did…
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your issue was escalated to the dedicated team 2Hi @Whizz Thank you for your previous response in this thread, but this is exactly my problem as S…
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Unable to call in TO with Canada CoverageI'm currently visiting TO and trying to call a number starting with 647 and it's claiming my plan d…
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Cant sign in?Have switched passwords, and received a confirmation email. When I go to sign in, WE'RE SORR…
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double orderI accidently ordered two sim cards thinking it didnt work the first time since the page broke. but …
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"Chat with an agent" option does NOT workI've been trying to chat with a Fizz agent over the "secure chat channel" but it does NOT… -
HelloI just ordered new sim but fizz still have my old nume. I do not want use the number that fizz have…
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About Benefizz Upgrades and adding a user to a Cell planI manage several plans (cells and internet) under my account. Recently I added a user to one of th… -
Wallet balance should be visible on the home screen along with the GB balance!Wallet balance should be visible on the home screen along with the GB balance! Do you agree? How…
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How to add friends? Search by username unsuccessfulI would like to add friends for an obvious reason lol, but the search has been unsuccessful. Insigh… -
Why doesn't fizz recognize my addressI received my sim card in the mail, no problem. Now, I'm trying to activate it, but my address isn'…
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New phone with a new plan - How will my current plan be handled?Hi! I’m planning to buy the iPhone 15 plus with the new 50gb for 34$/month. However, I already ha…
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Quote foldingSomeone please explain what quote folding is I’m SUPER confused and it seems like no one’s even tal…
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How to change the profile name?I am trying to change the profile name in forum. It’s not allowing me to change , is there any way … -
Explanation of badgeHi, I was wondering how to unlock the good times roll badge; when I press “what’s in it for me” but…
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"Amigos" badge not grantedA friend and I both added each other as contacts on Fizz. It's been over 24h and I still didn't get…
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Im unable to DM peopleIs it a probation thing since I’m relatively new to the forum. Ive checked my swttings and such, ev… -
Setting up an account for my daughterHi there... new to Fizz so looking for some advice. Should I set it up with my email and account in…
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What is wrong with the chat and voicemail function?I've already set the voicemail pin and each time I log in, it says it is incorrect. And if I'm luck…
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BillingNeed to see my new bill for june
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Support system not availableHi, I got a problem with my account and Support CHAT system is down for last 3 weeks. When I'm not…
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Badges not being given to meMy amigos badge and novice badge wont complete even though i have done allthats been required. …
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Perks and UpgradesHello, If i were to leave Fizz and switch to another ISP, but decide to come back at a later time, …
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Fizz wallet unavailable in my areaWhen I try to add funds to my wallet (for the wallet badge), it says it’s not available in my area.…
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"Change My Plan" not showing in my accountI cannot modify or change my current phone plan because the "Change My Plan" option is no…
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I am not able to activate my fizz SIM card. Fizz keep declining my credit card.I am not able to activate my fizz SIM card. fizz keeps declining my credit card. I opened a chat su…
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How to transfer out the money in my Fizz wallet?How to transfer out the money in my Fizz wallet?
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