Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Upgrade Slots Gone?I am Level 2 with a mobile plan but last month my upgrade slots disappeared. It still shows me that… -
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Messages issuesHello An error message keeps popping up when I try to post a message. Can you please help.
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Commande SIM (VoLTE) avec carte cadeauBonjour, j'ai toujours un message d'erreur lorsque je tente de commander une carte SIM (VoLTE) avec…
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Live chat button and wallet charge not workingHello, So it's been almost 2 months that I have not been able to charge my wallet nor able to c… -
Not able to change my planI would like to change my plan for next month, but i can’t because i have this message : "No c…
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New perks hinted at in recent Fizz advertisements?I saw this on the Fizz homepage and at a bus stop advert. Is there a new -6$ , -2$ and 5GB bonus c… -
How to get help when "Chat with an agent" isn't even functional??I'm trying to get in touch with an actual human. I came to the site because I heard great things ab…
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Im about to literally start cryingI am the most frustrated i have been in a VERY LONG TIME, and i have a one year old, so i think tha…
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Determine amount of space for an referral textHow to know what the limit is or how to determine if the space limit is too big when posting referr… -
Bug: toggle tab resets when scrollingHi, I’m using chrome on ios 17.5.1 and when I go to my benefizz through the “see where I’m at” over… -
Request for Access to Introductory PricesHi, I want to switch my plan because there are better plans now. On Fizz's official website, the…
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Do you gain points every month for baying your bill?I've been accumulating points but I've never used the forum before.
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Looking for a Fizz ContactI am mobile app developer, looking to speak to Fizz concerning integrating API connection.
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Cannot connect to voicemailI have a voicemail waiting to be heard but when I call the voicemail number, I get a message saying…
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why the second referal doesnt not get me any points？i get $25 and 200 points for my first referal, but the second referal i only get $25, no points, is… -
How to check point status and activities?Hello, I know that I can check my current points and how many points left to reach the next level o…
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Reactivate my modemI changed phone plan from Fizz to another provider. My modem got disconnected, I want to keep inter…
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change data packageI used up my 20GB plan before the end of this month. At that time, I purchased an additional 40GB p…
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Didn't get my badgeI just got my 5th referral, but in the badge section, instead of showing that I've earned the badge… -
Call forwarding on lost phoneHi, I lost my phone and SIM and ordered a new one. In the meantime, Can I forward my phone numbe…
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The new TV plan is not workingI just got a mail to BETA test the new TV plan, but when I go to my plan and try to add/build a pla…
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Moving my Quebec account to BC account now that it is available!This is a good timming for me but I find very little info on that new change. I try to change the a…
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Accessing Fizz SupportI'm facing issues reaching out to Fizz support. The question mark icon doesn't appear, and none of …
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