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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Give SHOUT OUT 2 a FIZZ-Support Hero who Fixed Your Issues?I don't know if the FIZZ-HEROs will C this, But just in case they do this is 2 say "Thanx a B… -
I was double charged for my internet.Hi, this month I was charged twice for my internet service.
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There is no signal on my new fizz cardDear Sir/Madam, I purchased a new fizz card around 3 weeks ago, activated online , chose a number …
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Customer Service asking for personal informationHello! Alright so here's the situation : I want to replace my SIM card on an already existing pl…
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Expert badge not popping?Hi, My expert badges tasks are greyed out like they are done, for about 5 months, but I still don'…
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What are some tips for optimizing mobile data usage on Fizz while ensuring good performance?Looking for advice on optimizing mobile data usage while maintaining performance on Fizz's network.…
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Whatsapp we couldn’t send you a verification numberHi, I’ve been dealing with a problem the last 3 weeks. I can’t register my phone number on wh…
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Leveling up rewardshello, does anyone have an up-to-date list (sept. 2024) of the upgrades/perks you obtain with each… -
chat old historyHi, Im clicking on the chat support and it brings an old conversation up and no one answers... is …
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How to cancel or put account on hold?Hello, I was understanding that fizz was like a prepay cell phone. I've paid the current month but…
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Activated SIM, Still waiting ...I am still waiting for my phone # to port from Freedom mobile! WHAT IS THE HOLD UP??? I paid for ev…
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Activation Pending over 12 hoursI was trying to transfer my number to Fizz last night around 6:00, but my Fizz account was still sh…
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I would like to activate my SIM card .hello please activate new SIM card .
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Traveling to US for a few daysI ‘m an Ontario customer with a Canada plan. What is my best option to use my phone in the United …
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Billing errorHi, my plan is 30$ a month and I've been charge 54$. How can I get a refund and get this fixed? Th…
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can I use my own referrel code for my wife's phonecan I use my own referrel code for my wife's phone
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Can't update my paiment methodHello, I am trying to add a new credit card, as the old one expires today, and it says i have atte…
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Enter a referral code after registration?Can those who do not fill in the "Enter a referral code" field when registering add it la… -
Mobile plan outside QuebecHi everybody my current plan is set for Quebec ONLY. I'm currently in Ontario an obviously i canno… -
Sim Card Activation TroubleHello, I have a trouble activating my sim card. I have picked a number and fill in my card and bill…
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Cannot start new chat with agentWhen I try to reach with an agent, it seems like I'm stuck in the previous chat and unable to be re…
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I am trying to enter a new Debit/Visa card but no go (part 2)My previous thread got closed before I managed to get all the help I needed (https://forum.fizz.ca/…
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I am trying to enter a new Debit/Visa card but no goHello Fizzers, I have a new card and I'm trying to enter it in. It works in Amazon and I've used th…
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Website Redesign not working using google chrome.Hello I'm trying to access the website using google chrome and the menu buttons that are now along …
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What is the typical wait time to hear a response from a support ticket?Asking because I haven't heard a thing for over 2 days now.
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