Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Unable to login, get error ''We found some errors. Please review the form and make corrections.''Hello, For sometime now I cannot login to my account with Chrome on the website. I get the follow… -
Does "connection streak 🔥" = points?Specifically, do we get points for logging daily to the forum and collecting "connection strea… -
Why is my payment always declined when I activate my Fizz card?I have used two Visa debit cards and neither of them works. I'm pretty sure there's nothing wrong w…
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Payment declined for purchase a second add-on of callingI run out of my first add-on of calling, $3 for 60mins. And then, I was trying to purchase another …
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IMEI of dead phoneHi, my cell phone bricked, and I need imei to fix it I put the fizz sim into a temporary phone, …
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Lost my phone - Impossible to activate new SIMI lost my phone around 2 weeks ago. After hoping that it would turn up, I finally gave in and bough…
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ReferralI have a referral pending the date is yesterday 20-1-25 why is it still pending ?
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Why my referral bonus doesn't show on my profile anymore?i got the referral bonus to sign up $35. why I don't see it anymore in my profile -it should cover …
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Physical SIM card activation failedAs a new customer, I've received my physical SIM card today. Half way during the activation process…
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FIZZ CHARGED ME EXTRA MONEY 🤯 VERY DISAPPOINTEDMy original plan is $18.08, I changed the plan to $10.17 on Dec 18th and recieved an email for the …
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Can I not add fizz as a payee to pay my bill? Or use PayPal?Why can’t I add fizz to payee at bank to pay bill or use PayPal I have no way to pay my bill as I h…
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My connection streak 🔥Can anyone tell me what "my connection streak" is all about? I currently am at 14 days st… -
When will be get a mobile app and a site on pc that doesnt crash or is just buggy all the time🤔When will be get a mobile app and a site on pc that doesnt crash or is just buggy all the time -
Why my credit card doesn’t work?I just bought a SIM card and I tried to activate it but my credit card doesn’t work (it is a France…
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$1 rebate does not apply to my billI applied for $1 rebate a long time ago but realized it has already been applied to my bill.
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Missing Referral Details on OverviewI'm sure this is just a bug on the website but has anyone else noticed their referral details on th… -
eSIM installation issue - QR code direct wrong devicesHello, I am experiencing an issue with my eSIM installation. The QR code from the "Install…
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Referral Bonus DisappearedFour days ago I got an email telling me it had been unlocked and now it's just…gone. Does this happ… -
Sim Card for use in the USDo the SIM cards that you sell at Couche Tard work in the US?
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What Happens to My Current Number If I Change It to a New Number?Hi everyone, I’m considering changing my number to a new one on Fizz, and I was wondering what happ… -
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Crossed Wires?When I first tried to activate my account and it wasn't working properly, I very briefly stuck my s…
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Where do I ask my question regarding changing credit cardI would like to change my credit card from which payments are taken out to a new one
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Can I use my referral code for a new phone and sim ordered for a charity I am involved with?Can I use my referral code for a new phone and sim that I ordered for a charity I am involved with?…
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