Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
-
Want to change plan, no option to do soJust started new cycle (20 days left), I can't modify or change current phone plan because the &quo… -
"Change my plan" option is not available on Mobile manage pageJust started new cycle (20 days left), data remaining icon not showing colors of how close to end o…
-
Yesterday I received this email 4 times in 40 minutes. What's happening?Hi all, yesterday I received this email 4 times in 40 minutes. I'm not spending any money from my w… -
Novice RewardEverytime I try to update my info to get the badge something seems to go wrong and I actually never…
-
Withdrawal of walletI heard that the "wallet" feature was removed everywhere except Quebec. I'm in Ottawa and…
-
How to get WhatsApp working with FIZZ account?I can't get my new number with fizz to work on my WhatsApp account -
$2 upgrades not working?I have home internet only with FIZZ. I have 1$ upgrade ( rebate ) in use and I have another $2 in u…
-
Rewards (Loyalty) Program - Maximized upgrade at early levelsI was looking at the list of levels, rewards, and how it works with the link below; on Fizz's websi…
-
Proceed to payment button does not workI saw exactly same question in commnunity in March 5th, My account is suspended now, I wonder if fi…
-
How to get more referrals?Hey everyone, what's your strategy to get more referrals? Do you have specific place to share your …
-
I am unable to process a payment an order a SIM cardI have been trying to place an order, however the site appears broken, reporting gateway timeouts w…
-
Internet rewards are weirdWhen I reach level 7 I will have 4 x 2$ internet rebate... but you can only ever use 3 at a time...… -
If I go over on data does it stop or do I run risk of it charging more?Hello, If I go over the amount will it stop or charge?
-
My paiementHi, I have a trouble with my Bank account and I waiting for a comeback deposit. Can you make me pay…
-
Is it me or it’s really hard to browse Fizz websiteSpecially on my cell. I keep getting logged out, the “change language” always appears on top, even …
-
my rewardsHi there i 'm at level 5 right now. if i go to My upgrades tab, I can see i m currently using 3 pe… -
Bill amountHi, Im a new internet service customer. I received an email offering me an internet service at $…
-
Complaint to improvment - Perks, profile and stats.For starter, I have been a very active member of the community when fizz started in the past, helpi…
-
Since there is no customer service how do I update my email?How do I get help with my account information update? In particular, my email address? It's such a …
-
Rewards not creditedI have a 'pending' referral of $25 since last September 2023. Why has this not been processed?
-
Voicemail + International callsHow come is possible that i'm paying voicemail in my plan but the voicemail not working since month…
-
Notice: DIMELO SERVICE OUTAGE - USER SUPPORT - MARCH 10, 2024Notice: DIMELO SERVICE OUTAGE - USER SUPPORT - MARCH 10, 2024 Hello everybody. Several users opene… -
My upgrades modification difficultHello guys, I want to change my upgrades because I am changing my phone plan next month. Is there …
-
Withdrawal of the Fizz wallet ???I received an email from fizz : Withdrawal of the Fizz wallet for the Ottawa region. Really?! How c…
-
Invalid user name and passwordHi all, new here. I created an account, got the code, and entered it. Since then it has given me …
-
The proceed to payment button doesn't workI tried on every damn browser, and even on my phone, none works.. just after a maintenance on the s…
-
No home internet for a week and still waiting for the technician to reschedule.This all started 6 days ago when an orange ring appeared on the big button on the fizz modem. It wo…
-
Payment by Credit CardHello, I need to make a payment by the new credit card, can't add it to payment methods. Is there a…
-
Swapping more then one upgrade issueI have 3 active upgrades, I would like to swap them for different ones, so I to my upgrades and sel… -
Monthly payment failedAs you can see on the picture below, my monthly payment failed but there's nothing wrong with my ca…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.