Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
-
Billing issues with Fizz, reward choosing, swapping, changes to plans...I have to say I heard support is poor with fizz but I find the billing system is really lacking… Do… -
-
Why does nothing work? Payment and help channels- Had old credit card so payment did not go through. - Change credit card but every "proceed …
-
Live support chat does not work for me.When I click on the live support chat, it does not open anything. I've tried using incognito page t…
-
I have a pending referral since July 2023 it says 25$ pending stillcan customer service help me get the 25$? thank you
-
Payment helpI'm trying to activate a sim card and my payment kept not being accepted, and now it's saying too m…
-
I unsubscribed after 7 days. Am I not eligible for a full refund within the 15 trial period?I opened a Fizz account and started a plan on May 9. I was getting really poor connections in Tofin…
-
Unable to add another payment method or billing address. Anyone else?Hi, there. Both my father and I (separate accounts) are unable to change the credit cards on eac…
-
I need to activate my new SIM for an existing planTrying to activate a SIM online but an error message comes up saying i need to contact CS by chat t…
-
@whizzI see you closed my discussion with a false claim of having contacted your reps, quite the contrar…
-
Credit card renewed, Fizz won't accept itHi, The credit card on my Fizz account recently expired and I got a new one with the same number…
-
My planGood afternoon, I remember cancelling my subscription before my move back to France last week. H…
-
why need IMEI number for Phone number transfer.I have seen this weblink ... so don't direct me to this again ? https://fizz.ca/en/faq/activation-…
-
Sim Card Order - ExperienceRecently purchased a phone from FIZZ, also have 4 other accounts (mobile) that all received their V…
-
Why I don;t see my answeres on the forum ?Hello. I am answering in the referall codes thread and some other thread but my messages don't appe…
-
Facebook Authenication Code ProblemDid some searching on the forums and I only found one post from 2020 related to the one I'm having.…
-
I will be traveling to Asia .I will be traveling to Asia on June 20th.Can I turn off my plan's calls, text messages, voicemail, …
-
Level 11?!No thanks bahahaha
-
How to increase account levels as much as possibleGood evening! I was wondering if there were known ways of maximizing my account points and rewar…
-
Stuck on activation pendingPlan is stuck and not working. No errors. Is everything ok? Fizz to the money successfully for t…
-
Sign in button not working in FirefoxSign in button to log into the account stopped working this afternoon for me on Firefox. Tried priv…
-
I want to change phone plan to 10G for $23what do I do to switch plans?
-
UsageHello, The "see my usage" page on my account is confusing because it only shows "…
-
Roaming to GermanyHello! Currently I'm under unlimited call/text plan with coverage only in Canada. However I am tr…
-
How to resolve payment issue ordering SIM card online?Has anyone else tried ordering a SIM card in recent days and had their payment method denied? I get…
-
Can anyone answer?What do the levels mean for our benefizz? do we continuously gain more benefits each time?
-
I don't have internet now since 2 dayscan't makes an appointment to have a service,they make a ticket for service bud I can't make the ap…
-
Travel add-on for NorwayNo matter what I do I cannot add a travel add-on for Norway. I tried everything. Different browser,…
-
-
I need to know how I can get invoice, not just translation historyI need to know how I can get invoice, not just translation history. Could you please the way how I …
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.