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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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change data packageI used up my 20GB plan before the end of this month. At that time, I purchased an additional 40GB p… -
Didn't get my badgeI just got my 5th referral, but in the badge section, instead of showing that I've earned the badge… -
Call forwarding on lost phoneHi, I lost my phone and SIM and ordered a new one. In the meantime, Can I forward my phone numbe…
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The new TV plan is not workingI just got a mail to BETA test the new TV plan, but when I go to my plan and try to add/build a pla…
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Moving my Quebec account to BC account now that it is available!This is a good timming for me but I find very little info on that new change. I try to change the a…
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Accessing Fizz SupportI'm facing issues reaching out to Fizz support. The question mark icon doesn't appear, and none of …
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Credit cards charges not going throughI'm posting this on behalf of my friend. He has been trying to sign up for over a week with fizz…
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Can't transfer my number and activate SIMI've provided both the correct account # of my current cell provider and my phone's IMEI #, but I k…
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No new numbers availableI have 2 phones with FIZZ, trying to now activate a 3rd, have the SIM but keep getting a message sa…
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TV Selecting IssuesHi, when attempting to register for Fizz TV, after selecting my address/home internet plan, the pag…
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Can you apply upgrades to Fizz TvHi, Do you know if we can apply our upgrades to a Fizz Tv plan? If so are they shared with the upgr…
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Can't connect iPhone to internetHi, brand new to Fizz. Everything works great at home when on network, but away, I have no internet…
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How to fix weird activation issues with new SIM?I just got my SIM card in the mail and keep running into issues when trying to get it set up. I hav…
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With Canada coverage plan can not call a number outside of QuebecWith Canada coverage plan can not call a number outside of Quebec
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Number of accepted referralsHow many referrals I have? How do I find that out at any given time? Thanks all. -
No response since July 2ndOur plan expires tomorrow and we wanted to downgrade our son's phone plan to $15. We messaged on J…
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Cannot choose my plan.I ordered a sim card, paid $5 for it and got it today. When I am trying to activate my sim card, …
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No response from fizz supportI was trying to activate my SIM card and the payment failed for some reason, as I couldn’t see any …
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Technical problem while transferring from another provider to Fizz cell phoneDuring the activation of my new SIM card I received a notice of a technical issue. 8 hours and stil…
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I cannot see my accountI cannot see my account even if I signed in, just blank page. I tried all possible solutions that p…
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Upgrades expire after 2 years, but ...Upgrades are supposed to expire 2 years after they've been earned, but Fizz has, seemingly, yet to … -
Does anyone use "leftover" upgrades on a second line on their account?As the title suggests, do you have a second line under your account and what upgrades are you using… -
Website issuesTry going to 'Help' > 'Support' > 'Chat with an agent' Nothing happens with 'Chat with an ag…
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trying to change plan and next payment cycle stated as june 7th? (today is Jun28th)FYI: This change will be applied come your next payment cycle, which starts on 2024/06/07 ^^^ this …
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