Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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I cannot access my Invoices for mobiles or internet to printedI cannot access my Invoices for mobiles or internet to printed -
The WheelI thought the daily wheel was a lot of fun yesterday. But, today every time I load a new page on th… -
There is a rebate for phone purchase but i do not know how to activate it?I can see it on the page but it seems locked?
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Refer a friend to Fizz and you’ll each get $25hello fizz has the current offer: Friends with benefizz Refer a friend to Fizz and you’ll each …
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Any idea why? Not able to add a new payment.Currently abroad and on AIRPLANE mode. No roaming. However the wifi is excellent.
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How do I check my account??Last time I checked my account I was paying for Que, Ontario and USA. The "My Account" do…
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Expert Badge - Fizz WhizzHello there! Anyone have an idea on how to obtain the "Expert" Badge? With the new UI, it…
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Can't add friendsI have two friends who are with Fizz and I tried to add them with both email and phone numbers but … -
i don't know how to change my email on fizz ?can anyone help
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Using my own referral code for mobile data planI bought an internet plan and I was wondering if I could use my own referral code (which I got from… -
I want to add Fizz under payee on my online banking. What name should I put?I need to add Fizz on my online banking.
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Change my number backI accidenlty changed my number and now my phone doesn’t call or message anyone it’s glitching and j…
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Cancelled plan and pending subscription chargeHi, As my account setting says: my monthly charge is on the Tuesday 7th of November, and I just …
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Any idea why we receive so many $ rewards when we seem to have a 3 reward slot maximum per plan?Has anyone received more than 3 reward slots? Or do multiple advices per account have to share thos… -
How long it takes to show points awarded as badgeI see this in my account but did not add up to my points yet "has unlocked the badge Geek 4/5 …
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Need 100pts to reach Level 6Just need 100pts to reach level 6 but looks like its taking forever. Anyone has better idea to reac…
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I can’t log into my fizz account, i have unexpected error when authenticating with identity providerWhat can i do to fix it? I tried to change password , tried incognito mode , i tried clean cache ..…
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Anybody here ran into the need to transfer a phone plan from one fizz account to another one?I want to transfer my ex-partner's phone plan to her own Fizz account but I keep being told that it…
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Why Fizz doesn't understand $32.6 is not $31?@Whizz Sent a few screenshots. Fizz "support" didn't get it. I know $1 x 2= $2 rebate f…
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Should perks or rewards points be associated with my community hub/ Forum participation?I am wondering if my Fizz community hub/ forum participation should be associated with additional B…
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Billing errorFizz charge amount is higher than plan price. Asked support but their "support" didn't re…
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So I have a questionHey guys and gals I receive my volt sim I did like they said activated it this morning and waited .…
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SIM change (outside of Canada)Hello Fizz people! Currently, I'm outside of Canada. Could you please tell me if it is still possib…
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Address changeHi, Nobody helped me about the issue I mentioned 27th of September in the link below so I rewrite m…
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How does the points system works?i almost level 6 and i wanted to know, how does the points system works, do i get points everyday i…
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Iam a new customer I would like to join the fizzWhat should I do
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Is there any way to completely delete an account with fizz?My real email address is used for another account that I want to delete in order to link it with th…
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I did just activate my SIM. What I'm saying is that there is no button to go to the advanced parametI did just activate my SIM. What I'm saying is that there is no button to go to the advanced parame…
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Can't add a contact on my Fizz webpage, as simple as that!On the url below when I try to type anything (letters/numbers) in the text boxes (name, email) it i… -
Tickets continually closed without resolutionI have had a couple of tickets closed by Fizz without ever being resolved. Both tickets should hav…
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