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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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UsageHello, The "see my usage" page on my account is confusing because it only shows "… -
Roaming to GermanyHello! Currently I'm under unlimited call/text plan with coverage only in Canada. However I am tr…
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How to resolve payment issue ordering SIM card online?Has anyone else tried ordering a SIM card in recent days and had their payment method denied? I get…
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Can anyone answer?What do the levels mean for our benefizz? do we continuously gain more benefits each time?
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I don't have internet now since 2 dayscan't makes an appointment to have a service,they make a ticket for service bud I can't make the ap…
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Travel add-on for NorwayNo matter what I do I cannot add a travel add-on for Norway. I tried everything. Different browser,…
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I need to know how I can get invoice, not just translation historyI need to know how I can get invoice, not just translation history. Could you please the way how I …
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Payment button doesn't work. 11 days without internet.I've been without internet for eleven days now. YES, ELEVEN DAYS which is completely unacceptable. … -
Can I Port active number to existing Fizz plan?I've asked support this question but I'm not getting a direct answer. Can anyone here help? I have…
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I've received no new plan data since December, Ticket never gets resolvedPutting this here in the hope someone who can do something will see it, because the ticket I raised…
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Want to change plan, no option to do soJust started new cycle (20 days left), I can't modify or change current phone plan because the &quo…
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"Change my plan" option is not available on Mobile manage pageJust started new cycle (20 days left), data remaining icon not showing colors of how close to end o…
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Yesterday I received this email 4 times in 40 minutes. What's happening?Hi all, yesterday I received this email 4 times in 40 minutes. I'm not spending any money from my w… -
Novice RewardEverytime I try to update my info to get the badge something seems to go wrong and I actually never…
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Withdrawal of walletI heard that the "wallet" feature was removed everywhere except Quebec. I'm in Ottawa and…
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How to get WhatsApp working with FIZZ account?I can't get my new number with fizz to work on my WhatsApp account -
$2 upgrades not working?I have home internet only with FIZZ. I have 1$ upgrade ( rebate ) in use and I have another $2 in u…
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Rewards (Loyalty) Program - Maximized upgrade at early levelsI was looking at the list of levels, rewards, and how it works with the link below; on Fizz's websi…
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Proceed to payment button does not workI saw exactly same question in commnunity in March 5th, My account is suspended now, I wonder if fi…
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How to get more referrals?Hey everyone, what's your strategy to get more referrals? Do you have specific place to share your …
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I am unable to process a payment an order a SIM cardI have been trying to place an order, however the site appears broken, reporting gateway timeouts w…
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Internet rewards are weirdWhen I reach level 7 I will have 4 x 2$ internet rebate... but you can only ever use 3 at a time...… -
If I go over on data does it stop or do I run risk of it charging more?Hello, If I go over the amount will it stop or charge?
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My paiementHi, I have a trouble with my Bank account and I waiting for a comeback deposit. Can you make me pay…
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