Error Message while choose phone number

Merrillmant
Merrillmant Posts: 2 ✭
edited May 27 in Your Fizz Account
I continuously get an error message in navigating the "choose phone number" selection process

Best Answer

  • Bois_3ISKD
    Bois_3ISKD Posts: 4,606 ✭✭
    Answer ✓

    @Merrillmant said:
    I continuously get an error message in navigating the "choose phone number" selection process

    Clear your cache, try a private browser, turn off your VPN if you use one.

Answers

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 207 ✭✭

    What kind of error message? What does it say? Are you getting this when deciding on a number or when you want to move forward to see another set of numbers to choose from? You can only move forward to other numbers a limited number of times.

  • elena code xzi4t
    elena code xzi4t Posts: 12,001 ✭✭

    Hi @Merrillmant
    Did you try to disable the VPN (if you have active) and also use the browser in private mode
    If nothing helps, contact the support https://fizz.ca/en/support

  • Mike RZMAX
    Mike RZMAX Posts: 4,777 ✭✭

    @MobileFizzer_VBMV6 said:
    What kind of error message? What does it say? Are you getting this when deciding on a number or when you want to move forward to see another set of numbers to choose from? You can only move forward to other numbers a limited number of times.

    Clear your browser cache

  • alexanderluo10890
    alexanderluo10890 Posts: 629 ✭✭

    Yes, try to clear your browser cache and close your browser then reopen it. If still doesn't work, try to reboot your device.

  • G225 code IRSGE
    G225 code IRSGE Posts: 6,409 ✭✭

    @Merrillmant said:
    I continuously get an error message in navigating the "choose phone number" selection process

    Hi, use private mode of browser. Firefox work Well for this.

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