Referral bonusses - Do they apply to all plans in my accounts

MobileFizzer_VBMV6
MobileFizzer_VBMV6 Posts: 114 ✭✭
edited March 23 in Your Fizz Account

Question about referral bonusses. If I have multiple plans in my account, do they apply to all of these plans or just the one plan they were originally rewarded against?

Background is this, I decided to port a number to Fizz. However, since Fizz only allows number ports on new activations, I figured I activate a new plan on a new SIM card and cancel the original one. However, I don't want to lose the referral bonuses I currently have, one active, one pending.

I'm past the two months mark, so the bonus I received for joining is the active one but only partially used at this point.

Best Answer

  • elena code xzi4t
    elena code xzi4t Posts: 11,034 ✭✭
    edited March 22 Answer ✓

    it will be applied on the plan that original was rewarded

    Moreover if you close that plan you will lose them

Answers

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 114 ✭✭

    So what if that plan no longer exists? But other plans do? Will the active bonus then just sit there forever while Fizz keeps charging my credit card?

    Actual experiences from other customers would be helpful.

  • elena code xzi4t
    elena code xzi4t Posts: 11,034 ✭✭

    you will lose if you close the plan and if the person that used your referral didn’t pay for the second month he will lose the referral too

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 114 ✭✭

    A bit unfair, isn't it?

    Ok, follow-up question. If you have multiple plans in my account at the time somebody uses my referral code, how do I know what plan the referral bonus binds to?

  • elena code xzi4t
    elena code xzi4t Posts: 11,034 ✭✭
    edited March 22

    In your setting you can switch which account will receive the future referrals


    is called plan receiving referrals bonus

    Select the plan on which to apply any referral bonus you receive:

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 114 ✭✭

    Got it. It is under

    My Settings → Communications.

    Funny, they have

    • Plan receiving the mobile perks
    • Plan receiving the referral bonuses

    You'd think, it would be easy to add a third setting

    • Plan receiving data gifts

    something people keep asking for on this forum.

    Anyway, thanks for the reply. I guess, no number porting possible in the next few months for me then.

  • elena code xzi4t
    elena code xzi4t Posts: 11,034 ✭✭

    yes they should add it

  • Mark123_2024
    Mark123_2024 Posts: 6,085 ✭✭

    You should be able to transfer those. If not, you need to talk to a customer service agent.

This discussion has been closed.