Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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How to report an outage on fizz home internet connection?There's a no point of being in a chat conversation with bought and they'll ask you to wait for 40 m… -
Is there a way to change my acoount username?Hi, I was wondering if there was a way I could change my account username. Thank you! -
I entered an incorrect old provider account number to transfer my phone number, how do i update it?I entered an incorrect old provider account number to transfer my phone number, how do i update it?
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Buy SIM card without any data,minutes,textHi, can I only buy the SIM card and pay as use?
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Points counting ErrorHello, There seems to be an error with points counting, at least for me. Yesterday I needed 800 mo… -
Blocking other usersCan you block other users on the community hub?
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Fizz Community Hub Profile Warning LevelsWhere can I find information about Fizz Community Hub warning Levels like the one shown in the belo…
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IP address VisibilityTo which category of Fizz community hub users is my IP address discernible? Could you provide insig…
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Can I use coupon ''24hours unlimited data'' in USA?Hi everyone, Do you know if I can use the coupon ''24hours unlimited data'' in USA? Thanks!
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Trying to get the Expert badgeDo I need to ask a question? I already posted several answers. I also got multiple referral bonuses…
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Change voicemail codeI've been trying to change my voicemail code, and it doesn't work, Fizz is telling me to go under: …
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good morning, our son past away and we have his cell with one of your sim cards in it.how can we know if his sim is still active did he buy the phone from Fizz or other supplier
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"24 hours free data" perk not workinghi, this is the second time the "24 hours free data" perk is hasnt worked, and I have pro… -
My phone has been stolen, can't seem to lock itMy phone was stolen on saturday, I have been trying to lock it since however fizz does not seem to …
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24hr Unlimited Data Perk did not workHello everyone! I just applied the 24hr unlimited data perk to my account but my profile still sh…
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My credit card got blocked because of a Paypal FraudHello, my credit card got blocked by the bank because of a Paypal fraud. Ill have more news towards…
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Okta SSO error on log-inAnyone else getting errors when trying to sign-in on the Fizz website? c.f: https://sso.fizz.ca/a…
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Why is Fizz CS so awful?@Whizz would it cost considerably more to have customer service that was actually helpful to the cu…
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Forum censorship?@Whizz just sent me an email saying I would be banned from the forums if I dared to suggest people …
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Upgrading to VoLTE compatible sim card. Deadline?Hi there, Does anyone know when the 3G network is being shutdown? I have to order a volte compatib… -
3 hour hold for support is normal?@Whizz I'm tagging you again because this is getting excessive. I want to pay my bill, you wont ac…
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Why was I charged twice 46$I usually pay 21$ per month and I changed my plan so that it would cost me 23$ a month. But for som…
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Why are the support wait times so excessive?@Whizz, more importantly, shouldnt a queue count down instead of randomly going up by several digit…
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Whats with the ongoing problem of associating cards with non existant Home Internet plans?I am not the first person to have this issue clearly, but whenever it gets asked on the forum there…
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Accessing upgrades / language preference / referral bonusesAm I the only one who often has issues seeing available upgrades when accessing my account on my ph…
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im a fizz customer, and it seems i have been charged twice on my phone plan..i also have pictures if needed
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Want to give away bonus data 500 MB but don't know how to do itCan someone explain to me how I can give away 500 MB of bonus data that expires in 7 days? I don't …
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Apply DiscountI received an email stating I obtained a discount which is the original amount I would have paid in…
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Is it a human that makes phone plan changes or is it suppose to be « the system »?I changed plans in may for this billing cycle and I got charged the same amount as the old plan and…
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Volt SIM replacementHi I ordered a volt SIM for my US plan but I cannot see the order in my account nor a delivery in m…
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