Why my credit card doesn’t work?

I just bought a SIM card and I tried to activate it but my credit card doesn’t work (it is a France card), it says that it can’t verify my card. I tried with a Canadian credit card too but the payment wasn’t accepted neither. How can I do?

Answers

  • Mike
    Mike Voici mon code de référence => K61CD <= Here my referral code => K61CD <=Posts: 19,181
    edited August 2021

    Hi

    not all foreign credit card are working

    For the Canadian crédit card be sure to enter the adresse as reported on the credit card statement

    Remember to use a referral code in order to receive 50$ at your 2nd payment

    From the guide

    IMPORTANT - Address associated to the Credit Card

    When you enter the information for your payment method, the billing address associated to your card must correspond to the address you declared to your bank for that card. The right info must be entered in the corresponding fields, and the address needs to be 100% identical. Pay attention to the following items:

    • The name of the street (Ave, avenue)
    • Special works (Saint, St, Ste)
    • Hyphens
    • Spaces
    • Spelling

    Tip: Make a copy and paste of what is written in your credit card statement.

    If the address and postal code that you associate to your payment method are not identical to that declared to your bank for that card, you won’t be able to add this payment method.


    source: https://fizz.ca/en/faq/what-payment-methods-can-i-use


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  • That is what I did …

  • Mike
    Mike Voici mon code de référence => K61CD <= Here my referral code => K61CD <=Posts: 19,181

    Contact the support, probably you tried couple of time with the foreign credit card and the system flagged your account (it is only a supposition)