Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
-
New user forum post validation: how long does it last?Hello! I recently joined Fizz, and so the forums. I'm aware new users have to wait before the… -
RegistrationHi, I am trying to register but my address is being rejected. It's a new development and I occasion… -
Issue registering my account + setting up planI received my SIM yesterday, but, set up the plan, each time, the error message is different, eithe…
-
Not a good beginning.I got my sim threw it in my phone selected my phone number, paid my charge and now all that happens… -
How do i level up fast? Do you gain data everytime you level up?Im only level 4 and im still struggling on how to get more levels. i dont even know how i got to lv…
-
Transferring Number Between Fizz AccountsHi all, I would like to transfer a fizz phone number from 1 account to another. I have already p…
-
My credit card problem!My credit card was hacked. I’m waiting for a new one in the mail. Have not received yet. Today is m…
-
New plan contract shows my former addressI just updated my mobile plan. Upon receiving my contract by email, I noticed my former home addres…
-
Help!! Account frozen!!I just got an account less than a week ago. Never used the card. Tried to use and it got declined. …
-
Points not accumulatingWithin a day up signing up for Fizz I was able to accumulate 230 points. However, since then I don…
-
new mobile plan with wrong priceHello, I have upgraded my mobile plan to 40G data and got confirmation; see the attached screens…
-
Where can I get billing statement?I can only see my receipt under "My plans" => "Transaction history", is ther…
-
How to change region from Ontario to quebecI recently moved from Ottawa to Gatineau. I updated my address on my account. But for some reason…
-
Referral bonus pending since August...I referred a friend to Fizz and she got her home internet with Fizz now since August. I see the $25…
-
Add a new credit cartI cannot add a new credit cart to my account. The address linked to the ongoing cart is no good. A…
-
are incoming call charge change?Hi, I got 2 incoming calls yesterday for a total of 20 mins. But when I checked my wallet, …
-
I cannot access my Invoices for mobiles or internet to printedI cannot access my Invoices for mobiles or internet to printed
-
The WheelI thought the daily wheel was a lot of fun yesterday. But, today every time I load a new page on th… -
There is a rebate for phone purchase but i do not know how to activate it?I can see it on the page but it seems locked?
-
Refer a friend to Fizz and you’ll each get $25hello fizz has the current offer: Friends with benefizz Refer a friend to Fizz and you’ll each …
-
Any idea why? Not able to add a new payment.Currently abroad and on AIRPLANE mode. No roaming. However the wifi is excellent.
-
How do I check my account??Last time I checked my account I was paying for Que, Ontario and USA. The "My Account" do…
-
Expert Badge - Fizz WhizzHello there! Anyone have an idea on how to obtain the "Expert" Badge? With the new UI, it…
-
Can't add friendsI have two friends who are with Fizz and I tried to add them with both email and phone numbers but … -
i don't know how to change my email on fizz ?can anyone help
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.