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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Want to change plan, no option to do soJust started new cycle (20 days left), I can't modify or change current phone plan because the &quo… -
"Change my plan" option is not available on Mobile manage pageJust started new cycle (20 days left), data remaining icon not showing colors of how close to end o…
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Yesterday I received this email 4 times in 40 minutes. What's happening?Hi all, yesterday I received this email 4 times in 40 minutes. I'm not spending any money from my w… -
Novice RewardEverytime I try to update my info to get the badge something seems to go wrong and I actually never…
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Withdrawal of walletI heard that the "wallet" feature was removed everywhere except Quebec. I'm in Ottawa and…
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How to get WhatsApp working with FIZZ account?I can't get my new number with fizz to work on my WhatsApp account -
$2 upgrades not working?I have home internet only with FIZZ. I have 1$ upgrade ( rebate ) in use and I have another $2 in u…
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Rewards (Loyalty) Program - Maximized upgrade at early levelsI was looking at the list of levels, rewards, and how it works with the link below; on Fizz's websi…
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Proceed to payment button does not workI saw exactly same question in commnunity in March 5th, My account is suspended now, I wonder if fi…
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How to get more referrals?Hey everyone, what's your strategy to get more referrals? Do you have specific place to share your …
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I am unable to process a payment an order a SIM cardI have been trying to place an order, however the site appears broken, reporting gateway timeouts w…
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Internet rewards are weirdWhen I reach level 7 I will have 4 x 2$ internet rebate... but you can only ever use 3 at a time...… -
If I go over on data does it stop or do I run risk of it charging more?Hello, If I go over the amount will it stop or charge?
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My paiementHi, I have a trouble with my Bank account and I waiting for a comeback deposit. Can you make me pay…
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Is it me or it’s really hard to browse Fizz websiteSpecially on my cell. I keep getting logged out, the “change language” always appears on top, even …
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my rewardsHi there i 'm at level 5 right now. if i go to My upgrades tab, I can see i m currently using 3 pe… -
Bill amountHi, Im a new internet service customer. I received an email offering me an internet service at $…
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Complaint to improvment - Perks, profile and stats.For starter, I have been a very active member of the community when fizz started in the past, helpi…
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Since there is no customer service how do I update my email?How do I get help with my account information update? In particular, my email address? It's such a …
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Rewards not creditedI have a 'pending' referral of $25 since last September 2023. Why has this not been processed?
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Voicemail + International callsHow come is possible that i'm paying voicemail in my plan but the voicemail not working since month…
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Notice: DIMELO SERVICE OUTAGE - USER SUPPORT - MARCH 10, 2024Notice: DIMELO SERVICE OUTAGE - USER SUPPORT - MARCH 10, 2024 Hello everybody. Several users opene… -
My upgrades modification difficultHello guys, I want to change my upgrades because I am changing my phone plan next month. Is there …
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Withdrawal of the Fizz wallet ???I received an email from fizz : Withdrawal of the Fizz wallet for the Ottawa region. Really?! How c…
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Invalid user name and passwordHi all, new here. I created an account, got the code, and entered it. Since then it has given me …
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