Activation Pending 2 Days Later

FancifulBeat

Initially I was told it would take up to 2 hours to switch my number over. Then was told 24 hours. My fizz account still says activation pending. According to my phone, I AM already connected. The network is configured properly. I can make calls. But I can't receive them. I've gone through the troubleshooting here: https://fizz.ca/en/faq/i-cant-receive-any-calls-on-my-phone and ruled all of that out. So I am at a loss as to how to proceed further. Besides wait more to be fully activated.

Anyway, if anyone can help me out, I'd be very grateful.

elena code xzi4t

Hi @FancifulBeat

It seems that your number is not associated with your plan yet

You should contact the support,   https://fizz.ca/en/support , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

Andrei_ref_R7VK1

Not sure what is happening but these days there are a lot of issues related to porting or activation of the new plans.

@Whizz please take a look as this can potentially turn off the new customers.

Whizz

Hello FancifulBeat 

Following my verification, the transfer has been completed on 05/12 at 4:15pm. It got delayed due to a technical issue. If you have other questions feel free to contact us directly and we will gladly assist you further https://fizz.ca/en/support

Thanks for your kind understanding and patience!

Have a great night.

-Ingrid, Community Moderator 

FancifulBeat

It's all good now. Seem to be connected fully. Guess I just needed to complain. :P