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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Number of accepted referralsHow many referrals I have? How do I find that out at any given time? Thanks all. -
No response since July 2ndOur plan expires tomorrow and we wanted to downgrade our son's phone plan to $15. We messaged on J…
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Cannot choose my plan.I ordered a sim card, paid $5 for it and got it today. When I am trying to activate my sim card, …
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No response from fizz supportI was trying to activate my SIM card and the payment failed for some reason, as I couldn’t see any …
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Technical problem while transferring from another provider to Fizz cell phoneDuring the activation of my new SIM card I received a notice of a technical issue. 8 hours and stil…
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I cannot see my accountI cannot see my account even if I signed in, just blank page. I tried all possible solutions that p…
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Upgrades expire after 2 years, but ...Upgrades are supposed to expire 2 years after they've been earned, but Fizz has, seemingly, yet to … -
Does anyone use "leftover" upgrades on a second line on their account?As the title suggests, do you have a second line under your account and what upgrades are you using… -
Website issuesTry going to 'Help' > 'Support' > 'Chat with an agent' Nothing happens with 'Chat with an ag…
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trying to change plan and next payment cycle stated as june 7th? (today is Jun28th)FYI: This change will be applied come your next payment cycle, which starts on 2024/06/07 ^^^ this …
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Why I haven't received voicemail setup textWithout that text I'm not able to setup my voicemail. Please help!
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Fizz tv available?Hi, I’m super interested In Fizz Tv. I try applying for the tv package but it never works, page kee…
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Hello, I would like to change my plan and I got this message:"contact us by chat" ,what should I do?Hello, I would like to change my plan and I got this message:"contact us by chat" ,what s…
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. How can I reactivate my plan anhow can I reactivate my plan after suspension? I added a new card number. I checked but it was susp…
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Changing username of Forum AccountJoined recently and thought of changing my Forum’s username but I can’t. Is there a period I have t… -
non transfer sms receivedHi I'm trying to port from fizz but I have not the sms to authorize the transfer of my number to an…
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Can not order sim cardI live in Ottawa, I want to first order a sim card before a getting a plan (just like my friend did…
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your issue was escalated to the dedicated team 2Hi @Whizz Thank you for your previous response in this thread, but this is exactly my problem as S…
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Unable to call in TO with Canada CoverageI'm currently visiting TO and trying to call a number starting with 647 and it's claiming my plan d…
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Cant sign in?Have switched passwords, and received a confirmation email. When I go to sign in, WE'RE SORR…
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double orderI accidently ordered two sim cards thinking it didnt work the first time since the page broke. but …
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"Chat with an agent" option does NOT workI've been trying to chat with a Fizz agent over the "secure chat channel" but it does NOT…
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HelloI just ordered new sim but fizz still have my old nume. I do not want use the number that fizz have…
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