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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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My credit card problem!My credit card was hacked. I’m waiting for a new one in the mail. Have not received yet. Today is m… -
New plan contract shows my former addressI just updated my mobile plan. Upon receiving my contract by email, I noticed my former home addres…
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Help!! Account frozen!!I just got an account less than a week ago. Never used the card. Tried to use and it got declined. …
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Points not accumulatingWithin a day up signing up for Fizz I was able to accumulate 230 points. However, since then I don…
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new mobile plan with wrong priceHello, I have upgraded my mobile plan to 40G data and got confirmation; see the attached screens…
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Where can I get billing statement?I can only see my receipt under "My plans" => "Transaction history", is ther…
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How to change region from Ontario to quebecI recently moved from Ottawa to Gatineau. I updated my address on my account. But for some reason…
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Referral bonus pending since August...I referred a friend to Fizz and she got her home internet with Fizz now since August. I see the $25… -
Add a new credit cartI cannot add a new credit cart to my account. The address linked to the ongoing cart is no good. A…
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are incoming call charge change?Hi, I got 2 incoming calls yesterday for a total of 20 mins. But when I checked my wallet, …
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I cannot access my Invoices for mobiles or internet to printedI cannot access my Invoices for mobiles or internet to printed
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The WheelI thought the daily wheel was a lot of fun yesterday. But, today every time I load a new page on th… -
There is a rebate for phone purchase but i do not know how to activate it?I can see it on the page but it seems locked?
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Refer a friend to Fizz and you’ll each get $25hello fizz has the current offer: Friends with benefizz Refer a friend to Fizz and you’ll each …
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Any idea why? Not able to add a new payment.Currently abroad and on AIRPLANE mode. No roaming. However the wifi is excellent.
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How do I check my account??Last time I checked my account I was paying for Que, Ontario and USA. The "My Account" do…
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Expert Badge - Fizz WhizzHello there! Anyone have an idea on how to obtain the "Expert" Badge? With the new UI, it…
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Can't add friendsI have two friends who are with Fizz and I tried to add them with both email and phone numbers but … -
i don't know how to change my email on fizz ?can anyone help
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Using my own referral code for mobile data planI bought an internet plan and I was wondering if I could use my own referral code (which I got from… -
I want to add Fizz under payee on my online banking. What name should I put?I need to add Fizz on my online banking.
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Change my number backI accidenlty changed my number and now my phone doesn’t call or message anyone it’s glitching and j…
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Cancelled plan and pending subscription chargeHi, As my account setting says: my monthly charge is on the Tuesday 7th of November, and I just …
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Any idea why we receive so many $ rewards when we seem to have a 3 reward slot maximum per plan?Has anyone received more than 3 reward slots? Or do multiple advices per account have to share thos… -
How long it takes to show points awarded as badgeI see this in my account but did not add up to my points yet "has unlocked the badge Geek 4/5 …
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