Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
-
Not getting Fizz 5 year badgeI raised a ticket with support that i haven't got 5 years badge even though i am with fizz for more… -
New user forum post validation: how long does it last?Hello! I recently joined Fizz, and so the forums. I'm aware new users have to wait before the… -
RegistrationHi, I am trying to register but my address is being rejected. It's a new development and I occasion…
-
Issue registering my account + setting up planI received my SIM yesterday, but, set up the plan, each time, the error message is different, eithe…
-
Not a good beginning.I got my sim threw it in my phone selected my phone number, paid my charge and now all that happens… -
How do i level up fast? Do you gain data everytime you level up?Im only level 4 and im still struggling on how to get more levels. i dont even know how i got to lv…
-
Transferring Number Between Fizz AccountsHi all, I would like to transfer a fizz phone number from 1 account to another. I have already p…
-
My credit card problem!My credit card was hacked. I’m waiting for a new one in the mail. Have not received yet. Today is m…
-
New plan contract shows my former addressI just updated my mobile plan. Upon receiving my contract by email, I noticed my former home addres…
-
Help!! Account frozen!!I just got an account less than a week ago. Never used the card. Tried to use and it got declined. …
-
Points not accumulatingWithin a day up signing up for Fizz I was able to accumulate 230 points. However, since then I don…
-
new mobile plan with wrong priceHello, I have upgraded my mobile plan to 40G data and got confirmation; see the attached screens…
-
Where can I get billing statement?I can only see my receipt under "My plans" => "Transaction history", is ther…
-
How to change region from Ontario to quebecI recently moved from Ottawa to Gatineau. I updated my address on my account. But for some reason…
-
Referral bonus pending since August...I referred a friend to Fizz and she got her home internet with Fizz now since August. I see the $25…
-
Add a new credit cartI cannot add a new credit cart to my account. The address linked to the ongoing cart is no good. A…
-
are incoming call charge change?Hi, I got 2 incoming calls yesterday for a total of 20 mins. But when I checked my wallet, …
-
I cannot access my Invoices for mobiles or internet to printedI cannot access my Invoices for mobiles or internet to printed
-
The WheelI thought the daily wheel was a lot of fun yesterday. But, today every time I load a new page on th… -
There is a rebate for phone purchase but i do not know how to activate it?I can see it on the page but it seems locked?
-
Refer a friend to Fizz and you’ll each get $25hello fizz has the current offer: Friends with benefizz Refer a friend to Fizz and you’ll each …
-
Any idea why? Not able to add a new payment.Currently abroad and on AIRPLANE mode. No roaming. However the wifi is excellent.
-
How do I check my account??Last time I checked my account I was paying for Que, Ontario and USA. The "My Account" do…
-
Expert Badge - Fizz WhizzHello there! Anyone have an idea on how to obtain the "Expert" Badge? With the new UI, it…
-
Can't add friendsI have two friends who are with Fizz and I tried to add them with both email and phone numbers but …
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.