Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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LeaderBoard & ActivityHi @Whizz Do you know that it is couples of days that the LeaderBoard & Activity don't work
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How how do the points earned get calculated, when it says +300 points?As you can see, novice badge put me at 22282 points, then when I got the expert badge, I gained onl…
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Why the plan's fee is different from what is received?Hi, I'm sorry I am confused with the plan's fee. From the Fizz's website, it says my monthly'fee is…
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How can I delete my old credit card?How can I delete my old credit card ?
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My Referral Bonus Didn't Work, What Should I do?I referred someone and after two months of them being with Fizz, I got the notification that I got …
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I am getting an error when trying to delete my original payment method.error says it is tied to my open home Internet, but I don't have Home internet. I have added anew p…
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Monthly planImpossible to have a monthly plan for 153$
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I can't register my home address even though I live in MontrealHow can I register my home address when I keep getting sent in circles
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Activation simcardHello, I can't activate the simcard because the platforms is freezing when asking to fill out th…
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need to change the emailwhy the chat is not on the icon, i need to change the email
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Report Bugs on Fizz online services ?i think Fizz should leverage the 100k users to improve the online service and provide a simple, sec…
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Confirmation email?I just changed my adress an hour ago but i didn't receive the confirmation email.
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New phone purchased from Fizz lost in transit through FedexI ordered a new Pixel 7, and Fizz sent it via Planete courier then Fedex, and the Fedex driver deli…
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"My tickets" menu is not opening again@Whizz please don't close the posts prematurely as the issue is not only for me (I guess you know i…
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"My tickets" menu is not opening againCan you please fix your buggy site once and for all?
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Whizz this is ridiculous fix to prevent spamNow I can't reply to the user's questions.
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The renewal and changing my planHi! The new cycle of my payment will start on August 18th, and at the beginning of the current cycl…
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Does Anyone Have The Graphic Of The Rewards Of Each Level?Hi, I remember seeing like a graph of all the rewards each level gives you, but i forgot to save it…
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Fizz community hub account closureHow do you delete your Fizz Community hub account online?
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How to report an outage on fizz home internet connection?There's a no point of being in a chat conversation with bought and they'll ask you to wait for 40 m…
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Is there a way to change my acoount username?Hi, I was wondering if there was a way I could change my account username. Thank you!
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I entered an incorrect old provider account number to transfer my phone number, how do i update it?I entered an incorrect old provider account number to transfer my phone number, how do i update it?
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Buy SIM card without any data,minutes,textHi, can I only buy the SIM card and pay as use?
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Points counting ErrorHello, There seems to be an error with points counting, at least for me. Yesterday I needed 800 mo…
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