Yesterday I received this email 4 times in 40 minutes. What's happening?

FizzyFizz JQMPM
FizzyFizz JQMPM Posts: 6,725 ✭✭
edited April 11 in Your Fizz Account
image.png

Hi all, yesterday I received this email 4 times in 40 minutes. I'm not spending any money from my wallet and I have 65 cents in there since 2 months ago. What's happening? Did something similar ever happened to you?

Answers

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 6,725 ✭✭

    I forgot to add that this was at about 7 pm…

  • Pascal
    Pascal Posts: 7,438 ✭✭

    4 Times in 40 minutes! That’s not normal

  • Whizz
    Whizz Posts: 22,983 admin

    Hello @FizzyFizz JQMPM

    Following my verification, this matter has to be escalated to our technical team to be investigated further, so please contact us directly by clicking on this link https://fizz.ca/en/support

    Your understanding is highly appreciated!

    Have a lovely day,

    -Ingrid, Community Moderator

This discussion has been closed.

Categories