Novice Reward

Corents
Corents Posts: 7 ✭✭
edited April 2024 in Your Fizz Account
Everytime I try to update my info to get the badge something seems to go wrong and I actually never really could get it.
It does seems like simple enough but no luck so far

Any idea or work around ?

Answers

  • Pascal
    Pascal Posts: 7,478 ✭✭
    edited April 2024

    Hi @Corents

    The same thing happened to me, because I didn't replace the password with another! Maybe it's just that


    When you find an answer or a solution that answers your question, do not hesitate to choose a Best Answer by pressing Yes

    IMG_0489.jpeg

    This action will thank the one who helped you by giving him points on the forum

    Glad to have helped you

    Have a nice day

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 8,057 ✭✭

    What message does appear when you try? You could probably ask support to have a look and see what's happening

  • Corents
    Corents Posts: 7 ✭✭
    I tried the password and even then it didn't gave me the badge.

    The error I get when I try to update without touching the password, is I need to update the password too
  • Whizz
    Whizz Posts: 26,467 admin

    Hello @Corents

    Could you please try to reset your password and see if you achieve the badge? If the issue still persists, please contact us directly from https://fizz.ca/en/support .

    Your understanding is highly appreciated!

    Have a lovely day,

    -Ingrid, Community Moderator

This discussion has been closed.

Categories