Proceed to payment button does not work

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Bear23
Bear23 Posts: 1 ✭✭
edited March 31 in About my account

I saw exactly same question in commnunity in March 5th, My account is suspended now, I wonder if fizz gonna fix this problem or not. Also, fizz website is so slow

Answers

  • Pascal
    Pascal Posts: 6,105 ✭✭
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    Hi @Bear23

    There is no payment button. You simply need to enter a valid credit card number in your payment information in your account and associate this payment method with your plan.

    Have a good friday

  • Whizz
    Whizz Posts: 19,391 admin
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    Hello Bear23,
    Thank you for reaching out.

    I verified your file and I noticed that you managed to pay for your plan shortly after the post was created. If there is any other information you need, feel free to reach out to our customer service representatives in private. 

    Have a good one!
    -Sergiu, Community Moderator 

  • lnnkzk
    lnnkzk Posts: 2 ✭
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    I've been having the same problem every month. This month after trying several times to pay my account is suspended. Proceed to Payment button still doesn't work, on firefox or chrome.
  • Mark123_2024
    Mark123_2024 Posts: 1,666 ✭✭
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    It is a lot of traffic on their site but I am confident they will solve all the problems really fast.
  • babasanfour
    babasanfour Posts: 8 ✭
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    Yes I find the website so slow and not responsive
  • babasanfour
    babasanfour Posts: 8 ✭
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    I agree regarding the website being slow
This discussion has been closed.

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