How to get WhatsApp working with FIZZ account?

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marcelmuhizi
marcelmuhizi Posts: 3 ✭✭
edited April 5 in About my account

I can't get my new number with fizz to work on my WhatsApp account

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  • elena code xzi4t
    elena code xzi4t Posts: 4,652 ✭✭
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    Hi @marcelmuhizi

    What kind of error do you have? Did you try to contact the whatsapp support?

    You can always contact the support, https://fizz.ca/en/support, and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 6,340 ✭✭
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    You don't need to do anything special... Only thing is, if you changed your phone number you have to update on your WhatsApp profile

  • Whizz
    Whizz Posts: 19,298 admin
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    Hello marcelmuhizi ,
    I'm sorry for the situation encountered.

    Please try the suggestions that were mentioned by the above users and also try to uninstall and install again the app if necessary.

    If the issue still persists, I advise you to contact WhatsApp directly for additional support.

    Thanks for your understanding.

    -Ingrid, Community Moderator

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