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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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How to add friends? Search by username unsuccessfulI would like to add friends for an obvious reason lol, but the search has been unsuccessful. Insigh… -
Why doesn't fizz recognize my addressI received my sim card in the mail, no problem. Now, I'm trying to activate it, but my address isn'… -
New phone with a new plan - How will my current plan be handled?Hi! I’m planning to buy the iPhone 15 plus with the new 50gb for 34$/month. However, I already ha…
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Quote foldingSomeone please explain what quote folding is I’m SUPER confused and it seems like no one’s even tal… -
How to change the profile name?I am trying to change the profile name in forum. It’s not allowing me to change , is there any way … -
Explanation of badgeHi, I was wondering how to unlock the good times roll badge; when I press “what’s in it for me” but…
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"Amigos" badge not grantedA friend and I both added each other as contacts on Fizz. It's been over 24h and I still didn't get…
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Im unable to DM peopleIs it a probation thing since I’m relatively new to the forum. Ive checked my swttings and such, ev… -
Setting up an account for my daughterHi there... new to Fizz so looking for some advice. Should I set it up with my email and account in…
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What is wrong with the chat and voicemail function?I've already set the voicemail pin and each time I log in, it says it is incorrect. And if I'm luck…
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BillingNeed to see my new bill for june
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Support system not availableHi, I got a problem with my account and Support CHAT system is down for last 3 weeks. When I'm not…
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Badges not being given to meMy amigos badge and novice badge wont complete even though i have done allthats been required. …
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Perks and UpgradesHello, If i were to leave Fizz and switch to another ISP, but decide to come back at a later time, …
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Fizz wallet unavailable in my areaWhen I try to add funds to my wallet (for the wallet badge), it says it’s not available in my area.…
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"Change My Plan" not showing in my accountI cannot modify or change my current phone plan because the "Change My Plan" option is no…
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I am not able to activate my fizz SIM card. Fizz keep declining my credit card.I am not able to activate my fizz SIM card. fizz keeps declining my credit card. I opened a chat su…
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How to transfer out the money in my Fizz wallet?How to transfer out the money in my Fizz wallet?
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Billing issues with Fizz, reward choosing, swapping, changes to plans...I have to say I heard support is poor with fizz but I find the billing system is really lacking… Do…
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Why does nothing work? Payment and help channels- Had old credit card so payment did not go through. - Change credit card but every "proceed …
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Live support chat does not work for me.When I click on the live support chat, it does not open anything. I've tried using incognito page t…
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I have a pending referral since July 2023 it says 25$ pending stillcan customer service help me get the 25$? thank you
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Payment helpI'm trying to activate a sim card and my payment kept not being accepted, and now it's saying too m…
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I unsubscribed after 7 days. Am I not eligible for a full refund within the 15 trial period?I opened a Fizz account and started a plan on May 9. I was getting really poor connections in Tofin…
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