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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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"Amigos" badge not grantedA friend and I both added each other as contacts on Fizz. It's been over 24h and I still didn't get… -
Im unable to DM peopleIs it a probation thing since I’m relatively new to the forum. Ive checked my swttings and such, ev… -
Setting up an account for my daughterHi there... new to Fizz so looking for some advice. Should I set it up with my email and account in…
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What is wrong with the chat and voicemail function?I've already set the voicemail pin and each time I log in, it says it is incorrect. And if I'm luck…
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BillingNeed to see my new bill for june
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Support system not availableHi, I got a problem with my account and Support CHAT system is down for last 3 weeks. When I'm not…
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Badges not being given to meMy amigos badge and novice badge wont complete even though i have done allthats been required. …
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Perks and UpgradesHello, If i were to leave Fizz and switch to another ISP, but decide to come back at a later time, …
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Fizz wallet unavailable in my areaWhen I try to add funds to my wallet (for the wallet badge), it says it’s not available in my area.…
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"Change My Plan" not showing in my accountI cannot modify or change my current phone plan because the "Change My Plan" option is no…
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I am not able to activate my fizz SIM card. Fizz keep declining my credit card.I am not able to activate my fizz SIM card. fizz keeps declining my credit card. I opened a chat su…
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How to transfer out the money in my Fizz wallet?How to transfer out the money in my Fizz wallet?
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Billing issues with Fizz, reward choosing, swapping, changes to plans...I have to say I heard support is poor with fizz but I find the billing system is really lacking… Do…
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Why does nothing work? Payment and help channels- Had old credit card so payment did not go through. - Change credit card but every "proceed …
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Live support chat does not work for me.When I click on the live support chat, it does not open anything. I've tried using incognito page t…
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I have a pending referral since July 2023 it says 25$ pending stillcan customer service help me get the 25$? thank you
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Payment helpI'm trying to activate a sim card and my payment kept not being accepted, and now it's saying too m…
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I unsubscribed after 7 days. Am I not eligible for a full refund within the 15 trial period?I opened a Fizz account and started a plan on May 9. I was getting really poor connections in Tofin…
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Unable to add another payment method or billing address. Anyone else?Hi, there. Both my father and I (separate accounts) are unable to change the credit cards on eac…
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I need to activate my new SIM for an existing planTrying to activate a SIM online but an error message comes up saying i need to contact CS by chat t…
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@whizzI see you closed my discussion with a false claim of having contacted your reps, quite the contrar…
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Credit card renewed, Fizz won't accept itHi, The credit card on my Fizz account recently expired and I got a new one with the same number…
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My planGood afternoon, I remember cancelling my subscription before my move back to France last week. H…
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why need IMEI number for Phone number transfer.I have seen this weblink ... so don't direct me to this again ? https://fizz.ca/en/faq/activation-…
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