Not receiving points and badges

Shmutz
Shmutz Posts: 74 ✭✭
edited 4:27AM in Your Fizz Account

A few months ago I contacted support because I wasn't getting account points for different actions, badges and forum interactions.
The representative opened a ticket which never got handled and awarded my account a badge manually.

I have contacted customer support twice more since then to inquire about the ticket and was only told to be patient.


The ticket was closed without resolution.
Badges are still not being updated and we are missing points on two separate accounts.

Answers