Why the web app of FIZZ is so hard to use

NorthHun

No matter which browser you use, no matter on computer or cell phone. The web application will hundred percent malfunction after you select the bonus to use.

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Hi, you need to use the browser in private mode for the website to work properly and preferably with Firefox. 

In my case it's going well and still quite fast.

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Hi @NorthHun

Can you describe your problem? As user we can try to guide you

Some community members have suggested that using a private browsing mode, particularly with Firefox, may improve performance. Others have found that disabling VPNs can resolve certain display problems. If these solutions don't help, it's recommended to clear your browser's cache and cookies, or try accessing the site from a different browser or device.

For persistent issues, contact the support https://fizz.ca/en/support

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I use Chrome and no problems here about that

Mark123_2024

https://forum.fizz.ca/en/discussion/2658784/why-the-web-app-of-fizz-is-so-hard-to-use

It's not perfect but it's ok.

swatt

Hello @NorthHun

Recurrent problem. I succeed by clicking as fast as possible on the options I want to choose.