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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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"Change My Plan" not showing in my accountI cannot modify or change my current phone plan because the "Change My Plan" option is no… -
I am not able to activate my fizz SIM card. Fizz keep declining my credit card.I am not able to activate my fizz SIM card. fizz keeps declining my credit card. I opened a chat su…
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How to transfer out the money in my Fizz wallet?How to transfer out the money in my Fizz wallet? -
Billing issues with Fizz, reward choosing, swapping, changes to plans...I have to say I heard support is poor with fizz but I find the billing system is really lacking… Do…
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Why does nothing work? Payment and help channels- Had old credit card so payment did not go through. - Change credit card but every "proceed …
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Live support chat does not work for me.When I click on the live support chat, it does not open anything. I've tried using incognito page t…
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I have a pending referral since July 2023 it says 25$ pending stillcan customer service help me get the 25$? thank you
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Payment helpI'm trying to activate a sim card and my payment kept not being accepted, and now it's saying too m…
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I unsubscribed after 7 days. Am I not eligible for a full refund within the 15 trial period?I opened a Fizz account and started a plan on May 9. I was getting really poor connections in Tofin…
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Unable to add another payment method or billing address. Anyone else?Hi, there. Both my father and I (separate accounts) are unable to change the credit cards on eac…
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I need to activate my new SIM for an existing planTrying to activate a SIM online but an error message comes up saying i need to contact CS by chat t…
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@whizzI see you closed my discussion with a false claim of having contacted your reps, quite the contrar…
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Credit card renewed, Fizz won't accept itHi, The credit card on my Fizz account recently expired and I got a new one with the same number…
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My planGood afternoon, I remember cancelling my subscription before my move back to France last week. H…
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why need IMEI number for Phone number transfer.I have seen this weblink ... so don't direct me to this again ? https://fizz.ca/en/faq/activation-…
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Sim Card Order - ExperienceRecently purchased a phone from FIZZ, also have 4 other accounts (mobile) that all received their V…
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Why I don;t see my answeres on the forum ?Hello. I am answering in the referall codes thread and some other thread but my messages don't appe…
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Facebook Authenication Code ProblemDid some searching on the forums and I only found one post from 2020 related to the one I'm having.…
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I will be traveling to Asia .I will be traveling to Asia on June 20th.Can I turn off my plan's calls, text messages, voicemail, …
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Level 11?!No thanks bahahaha
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How to increase account levels as much as possibleGood evening! I was wondering if there were known ways of maximizing my account points and rewar…
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Stuck on activation pendingPlan is stuck and not working. No errors. Is everything ok? Fizz to the money successfully for t…
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Sign in button not working in FirefoxSign in button to log into the account stopped working this afternoon for me on Firefox. Tried priv…
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I want to change phone plan to 10G for $23what do I do to switch plans?
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