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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Activation de carte SIM ne fonctionne pasJ'ai fait l'activation de ma carte SIM pour transférer mon no téléphone et ça fait plus de 2 heure… -
Maximum number of attempts trying to change my credit card info account is now suspendedTried to change my credit card and for some reason kept saying the address didn't match (only chang…
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Do I can put reference number when we got new phone number with discount?Do I can put reference number when we got new phone number with discount?
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For QUEBEC USER, You need to update all your plan now for cheaper fees!For QUEBEC USER, You need to update all your plan now for cheaper fees! Phone and internet!!
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Can't chat with agentHello, is there an issue with chatting with an agent? I'm unable to do so at all. Regular and in in…
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Can’t pay for travel add onAll my valid cards are getting refused, tried 3 different ones and I always get my paiement decline…
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no follower wanted.All is good. But I don't want anyone following my profile. Can I block, or change the settings? -
Upgrade Slots Gone?I am Level 2 with a mobile plan but last month my upgrade slots disappeared. It still shows me that… -
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Messages issuesHello An error message keeps popping up when I try to post a message. Can you please help.
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Commande SIM (VoLTE) avec carte cadeauBonjour, j'ai toujours un message d'erreur lorsque je tente de commander une carte SIM (VoLTE) avec…
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Live chat button and wallet charge not workingHello, So it's been almost 2 months that I have not been able to charge my wallet nor able to c… -
Not able to change my planI would like to change my plan for next month, but i can’t because i have this message : "No c…
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New perks hinted at in recent Fizz advertisements?I saw this on the Fizz homepage and at a bus stop advert. Is there a new -6$ , -2$ and 5GB bonus c… -
How to get help when "Chat with an agent" isn't even functional??I'm trying to get in touch with an actual human. I came to the site because I heard great things ab…
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Im about to literally start cryingI am the most frustrated i have been in a VERY LONG TIME, and i have a one year old, so i think tha…
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Determine amount of space for an referral textHow to know what the limit is or how to determine if the space limit is too big when posting referr… -
Bug: toggle tab resets when scrollingHi, I’m using chrome on ios 17.5.1 and when I go to my benefizz through the “see where I’m at” over… -
Request for Access to Introductory PricesHi, I want to switch my plan because there are better plans now. On Fizz's official website, the…
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Do you gain points every month for baying your bill?I've been accumulating points but I've never used the forum before.
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Looking for a Fizz ContactI am mobile app developer, looking to speak to Fizz concerning integrating API connection.
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Cannot connect to voicemailI have a voicemail waiting to be heard but when I call the voicemail number, I get a message saying…
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why the second referal doesnt not get me any points？i get $25 and 200 points for my first referal, but the second referal i only get $25, no points, is… -
How to check point status and activities?Hello, I know that I can check my current points and how many points left to reach the next level o…
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