activate SIM card

Johnny A. #9609
Johnny A. #9609 Posts: 4 ✭✭
edited August 20 in Your Fizz Account

I can't activate SIM card and I send a message on the chat box no one us reply

Best Answer

  • wenhan
    wenhan Posts: 1,310 ✭✭
    Answer ✓

    what is the error you got? once you open the chat box, type agent and then wait. sometimes it takes a while to get to someone.

Answers

  • Mark123_2024
    Mark123_2024 Posts: 5,085 ✭✭

    Sorry for your experience.

    Contact the support team and your problem will be solved soon.

  • Whizz
    Whizz Posts: 23,491 admin

    Hello @Johnny A. #9609

    We're sorry for the waiting time as we're currently experiencing a higher number of requests than usual.

    What error do you encounter? Could you please try again from an incognito window? If the issue still persists, contact us directly either as a private message on here, on our other platforms or via contact form from your Fizz account (My settings → Contact forms) :

    https://fizz.ca/en/support

    Thanks for your kind understanding!⚡️

    Have a great day ahead,

    -Ingrid, Community Moderator

This discussion has been closed.

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