why i can't add new credit card in my payment metod ?

Mussie
Mussie Posts: 4 ✭✭
edited August 16 in Your Fizz Account

why i can't add new credit card in my payment metod ?

Best Answer

  • wenhan
    wenhan Posts: 1,205 ✭✭
    Answer ✓

    use the chat button here. https://fizz.ca/en/support once you open the chat window, type agent then wait to be connected. sometimes it a few minutes, other times it can take hours. different times in the day can get faster responses.

Answers

  • Mussie
    Mussie Posts: 4 ✭✭

    why i can't add new credit card in my payment method ?

  • Mussie
    Mussie Posts: 4 ✭✭

    why i can't add new credit card in my payment method ?

  • wenhan
    wenhan Posts: 1,205 ✭✭

    contact support and ask them if you have issues.

  • Mussie
    Mussie Posts: 4 ✭✭

    how can i contact them ? no any phon number

  • Whizz
    Whizz Posts: 23,136 admin

    Hello Mussie,
    Thank you for reaching out.  

    Sorry to hear that you are having trouble adding a new payment method, however, we are here for you. I would suggest contacting our customer service representatives privately, as we will need some details about the payment method you are trying to add and the error message you receive.

    We also suggest trying to add the new payment method while browsing a private window on your browser as a start for troubleshooting. 

    You can contact us using the FAQ wenhan provided on this thread. 

    We are looking forward to chatting with you. 
    Have a good one!
    -Sergiu, Community Moderator

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