Can't update my paiment method

Nataly_a
Nataly_a Posts: 2
edited September 2 in Your Fizz Account
Hello,
I am trying to add a new credit card, as the old one expires today, and it says i have attended the maximum attempts. I've tried on the web site, on application and incognito. It doesn't work! Can you please help me! I need the internet for work!
Thank you!

Answers

  • Whizz
    Whizz Posts: 23,369 admin

    Hello @Nataly_a ,
    Thank you for reaching out.

    When you reach the limit of attempting to add a payment method, you need to contact our customer service privately, which I noticed you did and managed to resolve the situation together.

    Feel free to contact us privately if you need further assistance.
    Have a good one!
    -Sergiu, Community Moderator

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