my activation page is always blank?

MCSolar82
MCSolar82 Posts: 5 ✭✭
edited August 21 in Your Fizz Account

I try to activate my new sim for a new plan and then after choosing my cell number and submit it renders a blank page !

And of course I tried few browsers and deleted my cache and cookies…

Best Answer

  • elena code xzi4t
    elena code xzi4t Posts: 8,603 ✭✭
    Answer ✓

    Hi @MCSolar82

    It seems that you try everything

    Be sure that you are not use any VPN or an aggressive antivirus

    You can always contact the support, https://fizz.ca/en/support , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

Answers

  • Step_WYQMY
    Step_WYQMY Posts: 1,757 ✭✭

    If you have a VPN you should suspend its application during activation and rearm after

  • Step_WYQMY
    Step_WYQMY Posts: 1,757 ✭✭

    MCSolar your nickname reminds me a good old times singer in french "Je suis l'as de pique qui pique ton coeur Caroline" "Victime de la mode, tel est le nom de code"

  • Whizz
    Whizz Posts: 23,169 admin

    Hello MCSolar82 

    Following my verification, you have managed to activate your Sim card. 

    If you have other questions or concerns, feel free to contact us directly and we will gladly assist you further https://fizz.ca/en/support

    Have a good rest!

    -Ingrid, Community Moderator 

This discussion has been closed.

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