Mobile plan outside Quebec
Hi everybody
my current plan is set for Quebec ONLY.
I'm currently in Ontario an obviously i cannot make/receive any calls, send/receive any sms or use my paid data plan.
Questions :
1/ what should i do to be able to use my data and make/receive calls/sms ?
2/ in my manage service, i do have available add-ons for data and calls. so adding those addons will let me make regular calls ? surf the web with data ?
I also see Wallet, but i dont think this setting may cover my need ?
Thx for your assistance and guidance !
Best Answer
-
- Modify your plan, but note that you cannot do so within 4.5 days of the next billing cycle. Any modifications will take effect only in the next billing cycle.
- Yes, you will need to buy a travel add-on for each service, including calls, data, and SMS if you need to send messages (incoming SMS are free)
1
Answers
-
hello elena,
plan to stay in ontario for short term only (ie less than 2 weeks) and my billing cycle has already happened.
so changing my data plan is not an option for me.
questions :
with my current quebec-wide plan, am i able to benefit those addons (sms, data) in Ontario ?
Note: just edited my poste with extra infos)
any idea elena what are my options ?
thx !
0 -
If you choose Travel add-on for Canada then you should be good to go. Or as you have already mentioned, you can pay as you go with the Wallet.
0 -
as you suggested, wallet actually adds data ou minutes to my plan. but it seems useless in my case since my plan is quebec-wide only, so it may not work,
addons could be do the job but for some reasons, it's all grey-out for me ! (bug ou impossible in my case ?)
thx
0 -
Not sure why it is greyed out for you. Maybe contact support?
Wallet can be used as follows
0 -
thx Andrei
i can select Travel options and have the opportunity to either chose Travel addons or pay as you go.
let s try this.
thx
0
