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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Cannot choose my plan.I ordered a sim card, paid $5 for it and got it today. When I am trying to activate my sim card, … -
No response from fizz supportI was trying to activate my SIM card and the payment failed for some reason, as I couldn’t see any …
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Technical problem while transferring from another provider to Fizz cell phoneDuring the activation of my new SIM card I received a notice of a technical issue. 8 hours and stil…
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I cannot see my accountI cannot see my account even if I signed in, just blank page. I tried all possible solutions that p…
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Upgrades expire after 2 years, but ...Upgrades are supposed to expire 2 years after they've been earned, but Fizz has, seemingly, ye… -
Does anyone use "leftover" upgrades on a second line on their account?As the title suggests, do you have a second line under your account and what upgrades are you using… -
Website issuesTry going to 'Help' > 'Support' > 'Chat with an agent' Nothing…
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trying to change plan and next payment cycle stated as june 7th? (today is Jun28th)FYI: This change will be applied come your next payment cycle, which starts on 2024/06/07 ^^^ this …
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Why I haven't received voicemail setup textWithout that text I'm not able to setup my voicemail. Please help!
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Fizz tv available?Hi, I’m super interested In Fizz Tv. I try applying for the tv package but it never works, page kee…
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Hello, I would like to change my plan and I got this message:"contact us by chat" ,what should I do?Hello, I would like to change my plan and I got this message:"contact us by chat" ,what s…
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. How can I reactivate my plan anhow can I reactivate my plan after suspension? I added a new card number. I checked but it was susp…
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Changing username of Forum AccountJoined recently and thought of changing my Forum’s username but I can’t. Is there a period I have t… -
non transfer sms receivedHi I'm trying to port from fizz but I have not the sms to authorize the transfer of my number …
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Can not order sim cardI live in Ottawa, I want to first order a sim card before a getting a plan (just like my friend did…
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your issue was escalated to the dedicated team 2Hi @Whizz Thank you for your previous response in this thread, but this is exactly my problem as S…
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Unable to call in TO with Canada CoverageI'm currently visiting TO and trying to call a number starting with 647 and it's claiming…
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Cant sign in?Have switched passwords, and received a confirmation email. When I go to sign in, WE'RE…
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double orderI accidently ordered two sim cards thinking it didnt work the first time since the page broke. but …
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"Chat with an agent" option does NOT workI've been trying to chat with a Fizz agent over the "secure chat channel" but it doe…
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HelloI just ordered new sim but fizz still have my old nume. I do not want use the number that fizz have…
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About Benefizz Upgrades and adding a user to a Cell planI manage several plans (cells and internet) under my account. Recently I added a user to one of th… -
Wallet balance should be visible on the home screen along with the GB balance!Wallet balance should be visible on the home screen along with the GB balance! Do you agree? How…
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How to add friends? Search by username unsuccessfulI would like to add friends for an obvious reason lol, but the search has been unsuccessful. Insigh…
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