Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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"24 hours free data" perk not workinghi, this is the second time the "24 hours free data" perk is hasnt worked, and I have pro… -
My phone has been stolen, can't seem to lock itMy phone was stolen on saturday, I have been trying to lock it since however fizz does not seem to … -
24hr Unlimited Data Perk did not workHello everyone! I just applied the 24hr unlimited data perk to my account but my profile still sh…
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My credit card got blocked because of a Paypal FraudHello, my credit card got blocked by the bank because of a Paypal fraud. Ill have more news towards…
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Okta SSO error on log-inAnyone else getting errors when trying to sign-in on the Fizz website? c.f: https://sso.fizz.ca/a…
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Why is Fizz CS so awful?@Whizz would it cost considerably more to have customer service that was actually helpful to the cu…
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Forum censorship?@Whizz just sent me an email saying I would be banned from the forums if I dared to suggest people …
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Upgrading to VoLTE compatible sim card. Deadline?Hi there, Does anyone know when the 3G network is being shutdown? I have to order a volte compatib… -
3 hour hold for support is normal?@Whizz I'm tagging you again because this is getting excessive. I want to pay my bill, you wont ac…
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Why was I charged twice 46$I usually pay 21$ per month and I changed my plan so that it would cost me 23$ a month. But for som…
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Why are the support wait times so excessive?@Whizz, more importantly, shouldnt a queue count down instead of randomly going up by several digit…
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Whats with the ongoing problem of associating cards with non existant Home Internet plans?I am not the first person to have this issue clearly, but whenever it gets asked on the forum there…
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Accessing upgrades / language preference / referral bonusesAm I the only one who often has issues seeing available upgrades when accessing my account on my ph…
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im a fizz customer, and it seems i have been charged twice on my phone plan..i also have pictures if needed
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Want to give away bonus data 500 MB but don't know how to do itCan someone explain to me how I can give away 500 MB of bonus data that expires in 7 days? I don't …
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Apply DiscountI received an email stating I obtained a discount which is the original amount I would have paid in…
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Is it a human that makes phone plan changes or is it suppose to be « the system »?I changed plans in may for this billing cycle and I got charged the same amount as the old plan and…
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Volt SIM replacementHi I ordered a volt SIM for my US plan but I cannot see the order in my account nor a delivery in m…
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Broken modemHello, After a power shortage yesterday, my modem/router seems to be broken. Even if i change powe…
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Looking to change my plan, but unable to do it for 4 daysIt says I need to wait until July 8th to change my plan. That is when my plan ends. So I will have …
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Financing with AffirmIf I were to get a 36-month financed cellphone with Affirm, will the monthly statement (And what I …
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Points balance is not updating anymoreWhat's happening to my account? My points balance is not updating anymore... I miss 124 pts to reac…
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"Your current plan does not allow us to connect this call"I am on a 3GB unlimited text and call Canada-wide plan. Three days ago, I lost all cell service. I'…
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Is there a problem with the credit card update interfaceThe interface will not allow me to save my updated credit card info. It will not let me press the s…
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My Benefizz level showing need negative points for next level.I'm currently at level 4 and I have 15056 points. The website says I need -56 to go to level 5. Doe…
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