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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Why Fizz doesn't understand $32.6 is not $31?@Whizz Sent a few screenshots. Fizz "support" didn't get it. I know $1 x 2= $2 rebate f… -
Should perks or rewards points be associated with my community hub/ Forum participation?I am wondering if my Fizz community hub/ forum participation should be associated with additional B…
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Billing errorFizz charge amount is higher than plan price. Asked support but their "support" didn't re…
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So I have a questionHey guys and gals I receive my volt sim I did like they said activated it this morning and waited .…
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SIM change (outside of Canada)Hello Fizz people! Currently, I'm outside of Canada. Could you please tell me if it is still possib…
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Address changeHi, Nobody helped me about the issue I mentioned 27th of September in the link below so I rewrite m…
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How does the points system works?i almost level 6 and i wanted to know, how does the points system works, do i get points everyday i…
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Iam a new customer I would like to join the fizzWhat should I do
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Is there any way to completely delete an account with fizz?My real email address is used for another account that I want to delete in order to link it with th…
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I did just activate my SIM. What I'm saying is that there is no button to go to the advanced parametI did just activate my SIM. What I'm saying is that there is no button to go to the advanced parame…
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Can't add a contact on my Fizz webpage, as simple as that!On the url below when I try to type anything (letters/numbers) in the text boxes (name, email) it i… -
Tickets continually closed without resolutionI have had a couple of tickets closed by Fizz without ever being resolved. Both tickets should hav…
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Can't see my plans in my accountAnyone have the same issue, I'm trying to gift my daughter some data from my line, and for some rea… -
I'm finally level 6. What about you guys (and girls of course) ?It only took about 2 years or something but it finally happened I'm level 6 everyone. -
How do you restore the previous perk gifting functionality?I asked a question and received a condescending answer from a Whizz, who assumed the reasons that I… -
How do you restore the previous perk gifting functionality?I have two Fizz accounts, one for Mobile and one for Internet. The initial reasons made sense then,…
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Address changeHi, I recently updated my address in the moving section of my plan. It looks OK. However, on my new…
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whats the fastest way to reach level 5Seems like its taking me forever to reach level 5 although ive only been using fizz for 6 months. i…
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Credit cards rewards on recurrent billingGood morning, I have a Visa with Scotiabank that is giving me rewards on recurrent billing but a…
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unable to load members areaI can log in, but when I try to go to the members area the page spins and blank page is loaded. ht…
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Is there a way to gift Perks?Is there any way I can gift my Perks away to someone else that needs it more?
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LeaderBoard & Activity feed are not working for several days@Whizz LeaderBoard & Activity feed are not working for several days already. -
LeaderBoard & ActivityHi @Whizz Do you know that it is couples of days that the LeaderBoard & Activity don't work -
How how do the points earned get calculated, when it says +300 points?As you can see, novice badge put me at 22282 points, then when I got the expert badge, I gained onl…
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Why the plan's fee is different from what is received?Hi, I'm sorry I am confused with the plan's fee. From the Fizz's website, it says my monthly'fee is…
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