new mobile plan with wrong price

KayleeAn
KayleeAn Posts: 2 ✭✭
edited December 2023 in Your Fizz Account
Hello,

I have upgraded my mobile plan to 40G data and got confirmation; see the attached screenshot. but I received another email it says "Price: $ 47.67/month (taxes included)" instead of $41.92/month (taxes included).

Can you please clarify it?

Thanks,
Kaylee An

Best Answer

  • wayne
    wayne Posts: 256 ✭✭
    Answer ✓

    Hi Kaylee the screenshot didn't get through. Your best bet would be contact live chat at https://fizz.ca/en/support

    they should be able to access your account info and sort out the discrepancy.

Answers

  • Whizz
    Whizz Posts: 23,502 admin

    Hello KayleeAn,
    Thank you for reaching out. 

    The members of the community cannot provide you with assistance on this matter, therefore, I would kindly suggest you reach out to our customer service, and they will gladly help you out. You can access this FAQ and use it to contact us https://fizz.ca/en/support.

    Have a good one!
    -Sergiu, Community Moderator

This discussion has been closed.

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