My credit card problem!

michel D. 44703
michel D. 44703 Posts: 2 ✭✭
edited December 2023 in Your Fizz Account

My credit card was hacked. I’m waiting for a new one in the mail. Have not received yet. Today is my limit day for payment

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 14,005 ✭✭
    edited December 2023 Answer ✓

    Sorry @michel D. 44703

    Sorry but Fizz is a prepaid service, if you not pay, your service will be disabled.

    Can I suggest asking some family member or a friend to enter their credit card to make the payment

    Or you can buy a Vanilla credit card from the pharmacie for example.

    Sorry


    To pay for your Fizz plans, you can use:

    • Visa or Mastercard credit card
    • A prepaid Visa or Mastercard
    • Debit Mastercard or Visa Debit card

    Only one-off payments are accepted with Vanilla prepaid cards

     

    You CANNOT use: 

    • American Express (Amex), Dinners and others credit cards 
    • A debit card (except a Debit Mastercard or Visa Debit card)
    • A foreign credit/debit card 
    • Funds from your Fizz Wallet

    source: https://fizz.ca/en/faq/what-payment-methods-can-i-use

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