Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
-
Refferal code field bug.I wanted to add my son's referal code when I subscribed but your website bugged: I went forward the… -
Account with 2 phone numbers - Want to transfer one of the numbers to my sonI have an account with 2 phone numbers, and one of them have been used by my son He is going to bec…
-
problem buying a new phonehi problem buying a new phone on fizz's website with the coupon of 75$ off says that my credit car…
-
5g sim5g SIM card can’t get it activated, following instructions on the paper but not helpful
-
Block account - No one to answerHello, My mother account has been lock, and she is unable to talk to anyone. I can we get someone t…
-
Levelling up systemIve been with Fizz for over a year now and these perks I randomly get are always helpful so I’m won…
-
Is my points required for Level 11 real?Please advise.
-
How to return money for not activated plan?Hello, how to return money for not an activated plan because of the error when transferring the num…
-
lost credit cardI am waiting for a replacement credit card and received a warning email that i have 24 hours to pay…
-
Trying to activate one of the 5 GB gifted by Fizz. Getting the following messageCrmGatewayImpI_submitAndFetchOrder:Responseisnull
-
Line not workingIs my line working? I have no signal, I just activated it, does it take too long to be ready to use?
-
Phone Discount PerkI was just curious what the requirements / circumstance is for receiving a phone discount perk. I … -
I need help as soon as possibleI can’t log into my account because I also can’t login to my email address I don’t have Internet ri…
-
How do i get reimbursed for double payments?? No chat availableThis is very frustrating that chat is not even available. A payment was made from my bank and also …
-
Fizz site is downFizz site is down. Cannot sign in.
-
Pay As You Go or Minimum Plan for TravellingI will be travelling for several months and would like to keep my phone number. If I switch to Pay …
-
SIM "Assigned to Another Member" Even Though It Hasn't Been Activated.I am trying to sign up and am having issues with the referral code entry not showing up so I did no… -
How do you get points to level up?Ive been stuck on level 4 and I need to get to level 5 to add a perk
-
About deductionGood morning! I stopped the FIZZ service in the first 6 days of the next cycle, however, FIZZ still…
-
Incomplete address prevents delivery of my phoneHello, The address you used to ship me my phone is incomplete. Can you please let me know how I can…
-
Multiple paymentsMy account was charged 5x the bill this month and i want to be refunded over this
-
Service extensionHi, how can I get an extension to pay my bill at a later date?
-
How do I locate my account number and pin to port my phone to another service?Where can I locate my Fizz account number and account pin so that I can port my number over to anot…
-
Modem wrong date to send back…Hi, I’ve recently terminated my contract with Fizz and they sent me a email telling me that I neede…
-
referral number works to add a new family member?do I get the same reward of 50$ if I use my referral number to add a new family member?
-
Trying to reschedule appointment, user interface frozenHi there. I'm trying to reschedule my appointment but have been experiencing weird user interface i…
-
Referral Code When Ordering SIM Card?Hi, Just had a quick question about entering the referral code when starting a mobile plan. I dec…
-
How many rewards levels are there?In the Fizz Rewards program what is the highest levels and what are the rewards associated with it?…
-
My initial modem password does not workHello, my wifi modem is installed but I cannot use the default key (initial password) to use the wi…
-
Upgrade can't be removedI tried to remove an upgrade from my internet plan (so that I can put another one) and the system a…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.