Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Solution Hub not working?I've tried to go to solution up to ask a question but it didn't seem to work. Anybody at that probl… -
The exact reward points?Hey everyone, is there a way for me to see the exact reward points I currently have? I can see the … -
Referral code for InternetIs the referral code also applicable for Fizz Internet? Or just for new customer？
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Change usernameHow you guys change the username in profile? Why in my profile, shows change is not available?
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I really like the new way to show the badgesSorry, I only saw it now. I really like this new way, which includes information about the points t… -
Trying to update my payment method, stuck at "You have reached the maximum number of attempts."Hi! I am trying to change the credit card associated to my plan, in "Add a new payment method&… -
Referral did not get her rebateMy referral member paid her 2nd payment but did not get her 25$ rebate after I referred her to the … -
Pay as you go - how can I see my Wallet balanceHello everyone :D, I am trying to get a pay as you go subscription with Fizz but have trouble findi…
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Invite Friends broken linkWith the new UI revamp are you guys able to invite friends via the social and email tab? Here is wh…
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I have two mobile plans in my account. I want to separate them in two accounts.Initially, I took both plans to help my sister for a while, but now she can manage and pay for her …
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Tourist visiting and wants to purchase a simcard with a planHi, My dad is planning is visit me in Montreal for a month, and probably again next year for anoth… -
Not able to reset passwordI am helping my mom to register her own account and now I am in a dead end to reset her password. …
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Customer serviceI have been in the "chat bubble" since 12:18. It is now 12:56 and I am 14th in line in th…
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I dont have access to my account...blank screenI also dont have access to fizz app in app store Please help
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Como descargar la facturación de Internet hogarNecesito descargar la factura
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bill payment refusedMoney available in the account but the payment did not pass. I called my financial institution and …
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I would like to merge two accounts togetherHello, I accidently created two accounts. One for my home internet that I have had with you guys f…
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If I have a Quebec coverage plan for $44, then change it to Canada/USwhat happens if i change back?im wondering how it works. lets say in theory, i have a $44 quebec plan with 30gb, i change it for …
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New mobile service while keeping the old planI have an old fizz phone plan with my current number, can I get a new number/service and move my ol…
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Cannot apply rewardI cannot swap one of my internet reward for a new one I receive and I get the following message : &… -
Referral BonusHi there, I currently have internet with Fizz. My friend has his cellphone plan with Fizz and wants…
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benefits associated with leveling upHi! I have four questions/comments concerning leveling up: (1) is this upgrade chart (pertaining t… -
Can't delete credit card on my mobile account, So I can't paye due BillI can't delete the credit card on my account because the Fizz website claims that "the payment…
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How long does it take to replace a phone under warranty?on my fizz account it says 7 day delay but im going on to my third week with no updates, on my acco…
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How can I connect my telephone number without my sim cardI travelled to other countries and i had to change my sim card for sometime but then lost my card w…
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