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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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bill payment refusedMoney available in the account but the payment did not pass. I called my financial institution and … -
I would like to merge two accounts togetherHello, I accidently created two accounts. One for my home internet that I have had with you guys f…
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If I have a Quebec coverage plan for $44, then change it to Canada/USwhat happens if i change back?im wondering how it works. lets say in theory, i have a $44 quebec plan with 30gb, i change it for …
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New mobile service while keeping the old planI have an old fizz phone plan with my current number, can I get a new number/service and move my ol…
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Cannot apply rewardI cannot swap one of my internet reward for a new one I receive and I get the following message : &… -
Referral BonusHi there, I currently have internet with Fizz. My friend has his cellphone plan with Fizz and wants…
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benefits associated with leveling upHi! I have four questions/comments concerning leveling up: (1) is this upgrade chart (pertaining t… -
Can't delete credit card on my mobile account, So I can't paye due BillI can't delete the credit card on my account because the Fizz website claims that "the payment…
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How long does it take to replace a phone under warranty?on my fizz account it says 7 day delay but im going on to my third week with no updates, on my acco…
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How can I connect my telephone number without my sim cardI travelled to other countries and i had to change my sim card for sometime but then lost my card w…
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No notifications for Forum updatesCan someone help me with my notification preferences for the forum? Please see screenshot below for… -
How do i reset my payments methodDo you have any other options then asking customer service via messenger To reset payment methods? …
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adjust plani can't find the "adjust plan" option under manage my plan. Please help.
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Lowered in rank 😂???Hi guys, Just spotted this morning that I was demoted 🤣🤣🤣. I got my "Supreme Geek 5/5" on… -
Can I see IMEI of my previous phone?Hi, my cell phone bricked, and I need imei to fix it I put the fizz sim into a temporary phone, and…
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What upgrades I will receive in level 6?What upgrades I will receive in level 6?
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I complete my personal information in the relevant section but it does not affect the system.I complete my personal information in the relevant section but it does not affect the system.
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Hi, I can not see my last transaction ( April,7 2023) in the related list.Hi, I can not see my last transaction ( April,7 2023) in the related list.
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card info withdrawalHello! If I have been paying for someone else’s plan and I now wish to remove my card from their ac…
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VoLTE badgeI had to change the SIM card of my Fizz plan to a new SIM card VoLTE compatible a couple months ago… -
Received data "In use" but not shown under lineI've recently received a few 1GB's of mobile data via a promotion. They appeared under perks, and I…
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Fizz site downI am getting this screen when I try to connect to my Fizz account, does anyone has the same problem…
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How do I level up moreHow do I get more points? -
Profile pictureHow do I change my profile picture?
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