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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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how long does it take for the ticket to be resolved ??Hey I've been waiting for 5h to get my sim activated , I created a ticket at 1pm and still nothing.… -
Reference Bonus Unavailable For MonthsI've been a Fizz member since October 2022 and my colleague gave me his code to get a 25$ bonus whe…
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I want to know somethingWhat is the actual bonus to reach level 10 ?
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i need help to setup my new sim cardi need help to setup my new sim card
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Fizz web site keeps re-loadingany idea why the fizz.ca web site constantly re-loads? I'm running Win 10 Home on a DEll. This ha…
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ReferralHi, If I already have an account with Fizz for my Internet, can I get the referral bonus (100$) if…
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How can I get missed perks back?Im pretty new in this mobile data service and I didn't know that they had given me percs, I have mo…
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Message error activationI have accidentally blocked my old sim card and my new sim card while trying to change them. Every …
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Internet website plansIs it me or the webpage to make plans is very slow and crashes all the time. If so they should real… -
Billed more than Once last two monthsHi, I have checked my bank account, and I realize that Fizz charged me twice in October. Twice in …
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I want to add a new debit card in my payment for internet but it says the address does not matchIt may be because there have been slight differences ( e.g. dashes, French / English slight differ…
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Moving but I'd like to transfer my home internet plan to my friend at the same addresshello - Im moving and I'd like to transfer my home internet plan to my friend at the same address. …
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75$ Off PhoneHello, I saw I had a $75 off a phone reward that I missed out on, and I decided to look at phones, …
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Is there a way to remove unsubscribe plan?I was using a number for the mobile plan before, then I'm using a different number. I already unsub…
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Can you subscribe to a plan only when you need it and not have it paid automatically each month?So, I primarily use the sim for data and I realized that I have a ton of data rolled over after lik…
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I cant change my planIm trying to change my plan for my phone for a better price with the current promos, but since yest…
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Is fizz chat open?I've been having some serious security concerns. Robot Rob is saying no one is available to chat an…
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I think I'm being hacked with APNMy ex is hacking me since a while now...yesterday I received a text saying welcome to fizz I contac…
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Change of internet speed - will $2 upgrades remain ?Right now I have the 120/20 Internet plan from old $50/m promo. I also have 3x $2 upgrades, brin… -
I get an MCV error when I try to activate my sim cardHello, hope you are having a nice day It happens when I write down all my credit card info, then wh…
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Roll-over dataI'm always getting confused on the rollover data. When it says I have 3 days left to use it, does n…
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Cannot see my account detailsI cannot see anything when trying to login to my account. The login is successful and then nothing …
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Fizz ticket open for more than 3 weeks , still not resolvedI have a ticket open for more than 3 weeks and it still didn't get looked at. I called more than 4 …
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New phone benefitsI bought a phone from Fizz over a month ago and I'm not sure if any benefits points added to my pro…
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