I have two mobile plans in my account. I want to separate them in two accounts.
Initially, I took both plans to help my sister for a while, but now she can manage and pay for her mobile plan. How can I make both mobile plans independent?
Answers
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Hi @Rafael16
The short answer, unfortunately, is no.
As much for a mobile plan as for an Internet plan, our systems do not allow the transfer from one account to another. It is also impossible to group several accounts together. These are features we are working on, but for now, it is impossible.
The only alternative is to unsubscribe from the plan in the account you want to leave and resubscribe to a new plan from the new account. And that is why we are working hard to address this situation as soon as possible.
Source: https://fizz.ca/en/faq/it-possible-transfer-my-plan-another-account
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You can’t, You’ll have to cancel your sister’s plan and she will have to get a new one. Good news is you can refer her and get 25$ each in referral bonus.
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But, In that case she would probably loose her phone number, right?
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You can not yet.
She needs to open a new plan.
https://fizz.ca/en/faq/it-possible-transfer-my-plan-another-account
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Yes
In order to not lose the phone number, you need to transfer to another provider, and transfer back to fizz
Complicated but possible
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Unfortunately yes, alongside the bonuses she had with her plan… Maybe you should consider continuing to pay her plan as she wires you money every month?
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You can always keep it in your account, and ask your sister to enter her credit card and associate it with her plan
And hopefully soon fizz will allow to separate the plans
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Even better!
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What a nice and easy solution.
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Oh good to know, I was about to add a second line too haha
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Glad to help!
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Quelle bonne suggestion.
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Merci beaucoup!
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This is certainly the easiest solution if it works for the both of you
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