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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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My credit card was blocked because of an unauthorised transactionHi there, My credit card was blocked because of an unauthorised transaction. This was done yesterda… -
Why have I been charged twice a month since July!!?I have been wrongly charged twice per month since July! I need this fixed immediately!
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support asking for credit card, normal?Hi. I had a problem with my phone so I contacted the client support of Fizz. They asked me the cre…
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PaymentNeed some help please
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mobile plan changeHi there, My mobile plan goes from 17-11-2022 to 16-12-2022 or so. Flying to Europe begining of dec…
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Mobile plansWhat is the cheapest mobile plan you have?
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parrainageje veux créer un forfait et acheter un téléphone à mon fils. Comment ça marche. Comment bénéficier …
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What is the fastest way to gain points?I've been using fizz for just over 4 years and I am at level 7 right now, I heard that at level 8 y…
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Refferal code field bug.I wanted to add my son's referal code when I subscribed but your website bugged: I went forward the…
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Account with 2 phone numbers - Want to transfer one of the numbers to my sonI have an account with 2 phone numbers, and one of them have been used by my son He is going to bec…
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problem buying a new phonehi problem buying a new phone on fizz's website with the coupon of 75$ off says that my credit car…
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5g sim5g SIM card can’t get it activated, following instructions on the paper but not helpful
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Block account - No one to answerHello, My mother account has been lock, and she is unable to talk to anyone. I can we get someone t…
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Levelling up systemIve been with Fizz for over a year now and these perks I randomly get are always helpful so I’m won…
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Is my points required for Level 11 real?Please advise.
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How to return money for not activated plan?Hello, how to return money for not an activated plan because of the error when transferring the num…
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lost credit cardI am waiting for a replacement credit card and received a warning email that i have 24 hours to pay…
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Trying to activate one of the 5 GB gifted by Fizz. Getting the following messageCrmGatewayImpI_submitAndFetchOrder:Responseisnull
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Line not workingIs my line working? I have no signal, I just activated it, does it take too long to be ready to use?
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Phone Discount PerkI was just curious what the requirements / circumstance is for receiving a phone discount perk. I … -
I need help as soon as possibleI can’t log into my account because I also can’t login to my email address I don’t have Internet ri…
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How do i get reimbursed for double payments?? No chat availableThis is very frustrating that chat is not even available. A payment was made from my bank and also …
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Fizz site is downFizz site is down. Cannot sign in.
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Pay As You Go or Minimum Plan for TravellingI will be travelling for several months and would like to keep my phone number. If I switch to Pay …
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SIM "Assigned to Another Member" Even Though It Hasn't Been Activated.I am trying to sign up and am having issues with the referral code entry not showing up so I did no…
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