Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Updating Payment MethodI have been trying to update my payment method for two weeks. I click on Settings -> Payment Mot… -
travelHi i’m going to travel outside of canada and is it possible to unsubscribe until i get back but sti…
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customer serviceCan i talk to a rep?
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I just cancelled an order because I could not enter the referal code...Hello there, I am trying to order a phone, add a plan and a SIM card. I was VERY attentive all alon… -
i just wanna tlak to an agent this s is the worst customer service ive ever seen3 days trying to sppeak with live employee
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Trying to add a new credit card to my accountMy credit card will expire soon and I want to add a new one. After I clien "add a new paiement…
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How many phone numbers can I have attached to my emailHello inhave just ordered a SIM card for my other child under my email. Kid1 has a phone number a…
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How to Reactivate my plan with the same numberHi my fizz plan gas been canceled i want to reactivate it with my same fizz number but it's very co…
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Is there a way to add a new payment method for mobile service? (Maximum attempts used)Hi, I received an e-mail stating that my card associated with my account was about to expire so I t…
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Modify my planHello, I was hoping to modify my plan to change from a Canada coverage to a Canada +’USA coverage …
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Hey Fizz, do you offer free more perks ?Just curios. It was interesting and nice to get that. Thank you
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ActivationPrevious mobile subscriber(bell) saying they have not received a port request from fizz to confirm …
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How can Fizz accept my home address on my Visa card?Hi, I have bought my SIM card and I wanted to activate it. I have an address in Canada but I am fro…
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perkI’v got an email mentioning that if i chamge my sim to VoLTe sim, five My Rewards perks of 1 GB eac…
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I need my account numberMy telephone number is 450-***-****. Can I get my account number, please?
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Where do i find my code for references?I’m looking for my reference code in my account.
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Is chat broken for anyone else today?I have tried on 4 different devices but the fizz website chat will not work for me. The green ? doe… -
How do I change my appointment from self installation to installation required?The appointment is locked when I try to edit it, is it possible that they’re able to do a full inst…
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Can't add referral code when activating SIM cardI am activating a new SIM card moving my number from an other provider but I do not get the referra…
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I am trying to update my payment method but it does not workMy credit card has been renewed so I need to either update the expiry date or re-enter the info. I …
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Problems submitting additional information for a ticketI've had a ticket open with an issue that started in April. Ticket #172729 for any Whizz who cares.… -
Volte cardsMy wife, Louise and I both have iPhones. I have successfully ordered my Volte card, as requested by…
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My mobile plan was not changed even after getting charged.I paid 44$ for a new plan which was supposed to start on 21st august. But I am still not getting it.
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Anybody else paid their monthly bill but still getting no service?I'm getting no service anywhere even if I manually select a network. Have contacted Fizz twice alre…
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Monthly mobile phone bill - can I split it?With Koodo, I was able to split my monthly bill by paying half on my first paycheck and pay the res…
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Comment activé le wifi?Bonjour, le wifi semble pouvoir se connecté à mon cellulaire après que j’ai scanner le code derrièr…
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I'm going to be unsubscribing soon. What is the full process?I'm going to be unsubscribing tomorrow. I understand that I need to get a shipping label in order t…
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Where is my 5GB for switching my SIM before the deadline?I switched to the new VoLTE SIM card before the deadline of August 15 with no issues, but I still d…
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brnshzWhat can I do? I can't log into my account
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