Notice: DIMELO SERVICE OUTAGE - USER SUPPORT - MARCH 10, 2024

SuperFizzeur · March 10

Hello everybody. Several users opened a topic concerning that they were having difficulty reaching fizz support via chat or being transferred to an agent. Note that this is currently caused by a Dimelo service outage, no need to open a topic, the Dimelo outage will be resolved soon.

Good day to all!

BlueGiant_L57D2 · March 10

Thank you for the information ! 👍

Andrei_ref_R7VK1 · March 12

https://forum.fizz.ca/en/discussion/comment/6795347#Comment_6795347

Dimelo is an online application that brings all your customer communication portals - whether it's through social media, email, or community forums - into one central location, making it fast and easy for marketers to track, manage and improve customer engagement.

Pascal · March 10

Thanks for your expertise

Derr · March 11

What is a “dimelo” service outage?

FizzyFizz JQMPM · March 11

What? @SuperFizzeur, sorry but your post is not very clear... what "dimelo" does it mean? I thought it was a typo or an auto-correct thing but you wrote it three times...