My upgrades modification difficult

Simon T. 4212 · March 8

Hello guys,

I want to change my upgrades because I am changing my phone plan next month.

Is there a way to change them all at once without losing one month?

Because I tried to replace them, but when I do a second upgrade change, it cancels the previous one. So I can only change one at a time. The other option is to remove the 2 other ones and wait one month before adding new upgrades...

Anyone knows a better way to do this?

By the way, I always felt that changing upgrades is a pain, that is defenitely something Fizz could improve.

thank you

Simon

elena code xzi4t · March 8

https://forum.fizz.ca/en/discussion/2648993/my-upgrades-modification-difficult

Sorry, at this point in time you can only change one upgrade every billing cycle, I personally believe that your best option is to replace one upgrade every billing cycle at least you will have some extra data.

Or you can always replace one, and remove the other two, and you will lose one month instead 2, at the moment you have only these options

elena code xzi4t · March 8

Hi @Simon T. 4212

You can change only one upgrade every month, click on the upgrade and select the slot that you want to replace

Don't remove the upgrade you need to swap

this is the guide

To apply an upgrade on your plan:

If your plan does not include mobile data, you can still activate an upgrade for data. You may have to configure your APN settings to have access to that data tough.

Your plan showcases more than one available slot? Take advantage of the situation and assign an upgrade to each of those slots. Say for example you have an upgrade of 250 MB of mobile data, and another of 500 MB. Once these two upgrades have been activated on your plan, you’ll get to enjoy 750 MB (250+500) of extra mobile data each month.

Log into your account, and go to Overview.
In the left column, click on the summary that shows your My Rewards level. You can also scroll down below your usage summary to My Rewards and click on See details.
Open the tab in the lower right-hand corner.
Select the upgrade and click on Apply.
At that moment, you’ll see the white boxes below your plan start to move. Those are the slots where your upgrade can be applied.
- The slots with a + sign are ready to welcome your upgrade.
- If you select a slot where there’s already another upgrade, we’ll ask you to confirm the swap. If you accept, the new upgrade will be applied to your plan come your next payment cycle.
- Some slots are locked and cannot welcome an upgrade yet. You’ll unlock these slots when you reach higher My Rewards levels
Select the slot by clicking on it.
Your upgrade will be activated on your plan at the start of your next payment cycle.

https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program