Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
-
I lost my Sim Card, need new oneI recently went to spain for holiday and bought a sim card to use my phone there. I just got back a… -
Can you give me a phone number to call customer service?Can you give me a phone number to call customer service?
-
Account name problem when I log out.When I log out someone else's name appears in My Account. It does it for me with Firefox and safari… -
Solution Hub not working?I've tried to go to solution up to ask a question but it didn't seem to work. Anybody at that probl… -
The exact reward points?Hey everyone, is there a way for me to see the exact reward points I currently have? I can see the …
-
Referral code for InternetIs the referral code also applicable for Fizz Internet? Or just for new customer？
-
Change usernameHow you guys change the username in profile? Why in my profile, shows change is not available?
-
I really like the new way to show the badgesSorry, I only saw it now. I really like this new way, which includes information about the points t… -
Trying to update my payment method, stuck at "You have reached the maximum number of attempts."Hi! I am trying to change the credit card associated to my plan, in "Add a new payment method&… -
Referral did not get her rebateMy referral member paid her 2nd payment but did not get her 25$ rebate after I referred her to the … -
Pay as you go - how can I see my Wallet balanceHello everyone :D, I am trying to get a pay as you go subscription with Fizz but have trouble findi…
-
Invite Friends broken linkWith the new UI revamp are you guys able to invite friends via the social and email tab? Here is wh…
-
I have two mobile plans in my account. I want to separate them in two accounts.Initially, I took both plans to help my sister for a while, but now she can manage and pay for her …
-
Tourist visiting and wants to purchase a simcard with a planHi, My dad is planning is visit me in Montreal for a month, and probably again next year for anoth… -
Not able to reset passwordI am helping my mom to register her own account and now I am in a dead end to reset her password. …
-
Customer serviceI have been in the "chat bubble" since 12:18. It is now 12:56 and I am 14th in line in th…
-
I dont have access to my account...blank screenI also dont have access to fizz app in app store Please help
-
Como descargar la facturación de Internet hogarNecesito descargar la factura
-
bill payment refusedMoney available in the account but the payment did not pass. I called my financial institution and …
-
I would like to merge two accounts togetherHello, I accidently created two accounts. One for my home internet that I have had with you guys f…
-
If I have a Quebec coverage plan for $44, then change it to Canada/USwhat happens if i change back?im wondering how it works. lets say in theory, i have a $44 quebec plan with 30gb, i change it for …
-
New mobile service while keeping the old planI have an old fizz phone plan with my current number, can I get a new number/service and move my ol…
-
Cannot apply rewardI cannot swap one of my internet reward for a new one I receive and I get the following message : &… -
Referral BonusHi there, I currently have internet with Fizz. My friend has his cellphone plan with Fizz and wants…
-
benefits associated with leveling upHi! I have four questions/comments concerning leveling up: (1) is this upgrade chart (pertaining t…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.