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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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How to get WhatsApp working with FIZZ account?I can't get my new number with fizz to work on my WhatsApp account -
$2 upgrades not working?I have home internet only with FIZZ. I have 1$ upgrade ( rebate ) in use and I have another $2 in u… -
Rewards (Loyalty) Program - Maximized upgrade at early levelsI was looking at the list of levels, rewards, and how it works with the link below; on Fizz's …
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Proceed to payment button does not workI saw exactly same question in commnunity in March 5th, My account is suspended now, I wonder if fi…
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How to get more referrals?Hey everyone, what's your strategy to get more referrals? Do you have specific place to share … -
I am unable to process a payment an order a SIM cardI have been trying to place an order, however the site appears broken, reporting gateway timeouts w…
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Internet rewards are weirdWhen I reach level 7 I will have 4 x 2$ internet rebate... but you can only ever use 3 at a time...… -
If I go over on data does it stop or do I run risk of it charging more?Hello, If I go over the amount will it stop or charge?
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My paiementHi, I have a trouble with my Bank account and I waiting for a comeback deposit. Can you make me pay…
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Is it me or it’s really hard to browse Fizz websiteSpecially on my cell. I keep getting logged out, the “change language” always appears on top, even …
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my rewardsHi there i 'm at level 5 right now. if i go to My upgrades tab, I can see i m currently using… -
Bill amountHi, Im a new internet service customer. I received an email offering me an internet service at $…
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Complaint to improvment - Perks, profile and stats.For starter, I have been a very active member of the community when fizz started in the past, helpi…
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Since there is no customer service how do I update my email?How do I get help with my account information update? In particular, my email address? It's su…
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Rewards not creditedI have a 'pending' referral of $25 since last September 2023. Why has this not been proc…
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Voicemail + International callsHow come is possible that i'm paying voicemail in my plan but the voicemail not working since …
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Notice: DIMELO SERVICE OUTAGE - USER SUPPORT - MARCH 10, 2024Notice: DIMELO SERVICE OUTAGE - USER SUPPORT - MARCH 10, 2024 Hello everybody. Several users opene… -
My upgrades modification difficultHello guys, I want to change my upgrades because I am changing my phone plan next month. Is there …
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Withdrawal of the Fizz wallet ???I received an email from fizz : Withdrawal of the Fizz wallet for the Ottawa region. Really?! How c…
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Invalid user name and passwordHi all, new here. I created an account, got the code, and entered it. Since then it has given me …
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The proceed to payment button doesn't workI tried on every damn browser, and even on my phone, none works.. just after a maintenance on the s…
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No home internet for a week and still waiting for the technician to reschedule.This all started 6 days ago when an orange ring appeared on the big button on the fizz modem. It wo…
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Payment by Credit CardHello, I need to make a payment by the new credit card, can't add it to payment methods. Is th…
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Swapping more then one upgrade issueI have 3 active upgrades, I would like to swap them for different ones, so I to my upgrades and sel… -
Monthly payment failedAs you can see on the picture below, my monthly payment failed but there's nothing wrong with …
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