Can't connect iPhone to internet

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Zurglat
Zurglat Posts: 1
edited July 10 in Your Fizz Account
Hi, brand new to Fizz. Everything works great at home when on network, but away, I have no internet service. Am I missing something?

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  • Whizz
    Whizz Posts: 20,693 admin
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    Hello Zurglat  ,

    Sorry to hear about the issue.

    I verified your account and it appears to be in good standong.

    Please check that you have the correct APN settings https://fizz.ca/en/faq/what-are-fizz-network-settings-apn as the user elena code xzi4t  stated and be sure that you test the Sim card in another phone model to check if the issue is related to the Sim card or phone model itself.

    If you still have issues, reach our customer service on chat : https://fizz.ca/en/support for further investigations.

    Thank you for your understanding.
    Have a good one,
    -Raul, Community Moderator

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