Reactivate my modem

Leena Hamilton

I changed phone plan from Fizz to another provider. My modem got disconnected, I want to keep internet at home. How do I reactivate my modem?

BeakBird

https://forum.fizz.ca/en/discussion/2652859/reactivate-my-modem

Did you cancel your Internet plan?

If you cancelled you need to contact support and tell them that you want to resubscribe and already have their modem.

If you didn't cancel you need to contact support and ask them to check the connection status of your modem.

rakibul

https://forum.fizz.ca/en/discussion/2652859/reactivate-my-modem

Since you have changed your mobile plan, it may occur due to this, contact the support chat. I hope it will be resolved soon.👊