Call forwarding on lost phone

AHG

Hi,

I lost my phone and SIM and ordered a new one. In the meantime, Can I forward my phone number to a different phone number?

elena code xzi4t

Hi @AHG

You can check with the support if they can do it

To contact the support,

Contact us

, and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

kaitokun

I would contact support and see if they can assist you with this.

AHG

Support claims nothing they can do, you need the physical device to make the call forward.

Whizz

Hello AHG 

Currently this option will not be possible since you need the physical device with the actual Sim in it. More details can be seen here https://fizz.ca/en/faq/how-do-i-set-up-call-forwarding

Thanks for your kind understanding!

Have a good rest,

-Ingrid, Community Moderator