Call forwarding on lost phone

AHG
AHG Posts: 3 ✭✭
edited July 2024 in Your Fizz Account
Hi,

I lost my phone and SIM and ordered a new one. In the meantime, Can I forward my phone number to a different phone number?

Best Answer

  • elena code xzi4t
    elena code xzi4t Posts: 11,758 ✭✭
    Answer ✓

    Hi @AHG

    You can check with the support if they can do it

    To contact the support, https://fizz.ca/en/support , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

Answers

  • kaitokun
    kaitokun Posts: 1,768 ✭✭

    I would contact support and see if they can assist you with this.

  • AHG
    AHG Posts: 3 ✭✭
    Support claims nothing they can do, you need the physical device to make the call forward.
  • Whizz
    Whizz Posts: 24,835 admin

    Hello AHG 

    Currently this option will not be possible since you need the physical device with the actual Sim in it. More details can be seen here https://fizz.ca/en/faq/how-do-i-set-up-call-forwarding

    Thanks for your kind understanding!

    Have a good rest,

    -Ingrid, Community Moderator 

This discussion has been closed.

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