Transferring Number Between Fizz Accounts

Hades
Hades Posts: 2
edited December 2023 in About my account
Hi all,

I would like to transfer a fizz phone number from 1 account to another. I have already purchased a new sim. Will i be able to keep the same number in the new account? Do i get a refund for the active plan after i move the number to the second account?

Thanks!

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,029 ✭✭
    edited December 2023 Answer ✓

    Hi @Hades

    Sorry at the moment this operation is not possible

    You should transfer the number to another provider and porting back, if you decide to do this, you should use the referral code of your first account, this will give you 25$ (if you will transfer to a new account) .

    The short answer, unfortunately, is no. 

    As much for a mobile plan as for an Internet plan, our systems do not allow the transfer from one account to another. It is also impossible to group several accounts together. These are features we are working on, but for now, it is impossible. 

    The only alternative is to unsubscribe from the plan in the account you want to leave and resubscribe to a new plan from the new account. And that is why we are working hard to address this situation as soon as possible. 


    source: https://fizz.ca/en/faq/it-possible-transfer-my-plan-another-account

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